Upload Button Icon Add office photos

Netmeds.com

Compare button icon Compare button icon Compare

Filter interviews by

Clear (1)

Netmeds.com Customer Service Officer Interview Questions and Answers

Updated 11 Dec 2022

Netmeds.com Customer Service Officer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is the mitochondria?
  • Ans. 

    Mitochondria are organelles found in cells that generate energy for the cell's activities.

    • Mitochondria are often referred to as the 'powerhouses' of the cell.

    • They are responsible for producing adenosine triphosphate (ATP), which is the main source of energy for cellular processes.

    • Mitochondria have their own DNA and can replicate independently within the cell.

    • They play a crucial role in cellular respiration, converting ...

  • Answered by AI
  • Q2. What Is the Antibiotics?
  • Ans. Antibiotics are the substance which is killed Bacteria,Virus,Fungi, microorganisms in small concentration is called antibiotics.
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for Netmeds.com Customer Service Officer interview:
  • Pharmacy
Interview preparation tips for other job seekers - Accept That You Will Never Bore Anyone Into Hiring You.

Interview questions from similar companies

I applied via Referral and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Why Leave Privious Co.
  • Q2. What is your Roll on this co.
  • Ans. Primary, Secondary as well as Business Growth at any Way.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - It's Good Company to join and also fast growing in Sports Nutrition.

I applied via Referral and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Job profile and market knowledge of your area

Interview Preparation Tips

Interview preparation tips for other job seekers - Good work atmosphere and every thing is on time .

Interview Questionnaire 

1 Question

  • Q1. Different types of joins in SQL, Delete drop truncate difference
  • Ans. 

    Different types of joins in SQL, Delete drop truncate difference

    • Types of joins: Inner join, Left join, Right join, Full outer join

    • Inner join returns only matching rows from both tables

    • Left join returns all rows from left table and matching rows from right table

    • Right join returns all rows from right table and matching rows from left table

    • Full outer join returns all rows from both tables

    • Delete is used to remove specific ...

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via IIM Jobs and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

SQL + Python based questions

Round 2 - Technical 

(2 Questions)

  • Q1. More SQL + simple aptitude problems
  • Q2. Questions on joins, group by etc. Other questions on average speed, guesstimates.
Round 3 - Case Study 

A data set was given and the questions were asked around strategies to handle cancellations.

Interview Preparation Tips

Topics to prepare for Practo Business Analyst interview:
  • SQL
  • Case Studies
Interview preparation tips for other job seekers - Focus on SQL and problem solving.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
-

I applied via Naukri.com and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - Coding Test 

The coding test was divided in 4 sections:
1> Java and SpringBoot multiple choice questions
The question topics included, multihreading, springboot context, security

2> Leetcode style program question 1 - Easy

3> Leetcode style program question 2 - Medium
Length of longest consecutive ones by at most one swap.

4> Sql query question

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Salary discussion
  • Q2. Expected salary vs what they can offer

I applied via Walk-in and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
  • Ans. 

    I expect a competitive salary based on my experience and skills.

    • I am looking for a salary that reflects my qualifications and the responsibilities of the role.

    • I have researched the average salary range for Customer Support Executives in this industry.

    • I am open to negotiation and would like to discuss the salary package further.

    • I believe that fair compensation is important for job satisfaction and motivation.

  • Answered by AI
  • Q2. Share details of your previous job.
  • Ans. 

    I worked as a Customer Support Executive at XYZ Company.

    • Handled customer inquiries and provided solutions

    • Assisted customers in troubleshooting technical issues

    • Resolved customer complaints and ensured customer satisfaction

    • Maintained accurate records of customer interactions and transactions

    • Collaborated with other departments to resolve customer issues

    • Provided product information and recommendations to customers

    • Met or ex

  • Answered by AI
  • Q3. Why should we hire you?
  • Ans. 

    I have excellent communication skills, problem-solving abilities, and a strong customer-centric approach.

    • I have a proven track record of providing exceptional customer service.

    • I am skilled in handling difficult customers and resolving their issues effectively.

    • I have a deep understanding of our products/services and can provide accurate information to customers.

    • I am a quick learner and can adapt to new technologies and ...

  • Answered by AI
  • Q4. Why are you looking for a change?
  • Ans. 

    Seeking new challenges and growth opportunities.

    • Looking for a more challenging role

    • Seeking opportunities for professional growth

    • Interested in expanding my skill set

    • Want to work in a more dynamic and innovative environment

  • Answered by AI
  • Q5. Where do you see yourself in 5 years?
  • Ans. 

    In 5 years, I see myself as a senior customer support executive, leading a team and contributing to the company's growth.

    • Advancing to a senior position in customer support

    • Leading and managing a team of customer support executives

    • Contributing to the company's growth through excellent customer service

    • Continuing to enhance my skills and knowledge in customer support

    • Building strong relationships with customers and ensuring

  • Answered by AI
  • Q6. What are your strengths and weaknesses?
  • Ans. 

    My strengths include excellent communication skills and problem-solving abilities. My weaknesses include being overly detail-oriented at times.

    • Strength: Excellent communication skills - I am able to effectively communicate with customers and understand their needs.

    • Strength: Problem-solving abilities - I am skilled at finding solutions to customer issues and providing them with the best possible support.

    • Weakness: Being ...

  • Answered by AI
  • Q7. Tell me about yourself.
  • Ans. 

    I am a dedicated and experienced Customer Support Executive with a strong background in providing excellent customer service.

    • Over 5 years of experience in customer support roles

    • Proficient in handling customer inquiries and resolving issues

    • Skilled in using CRM software and ticketing systems

    • Excellent communication and problem-solving skills

    • Received multiple positive customer feedback and recognition

  • Answered by AI
Round 2 - Aptitude Test 

Prepare few basic apti questions

Round 3 - Group Discussion 

Be a active participant and always very keen listner to others words, and take initiation and try yo conclude by yourself.

Round 4 - Technical 

(1 Question)

  • Q1. Again some basic questions based on your CV, and be true to the details what you have given details in CV.

Interview Preparation Tips

Interview preparation tips for other job seekers - 1) Be active, even if you don't know the answers show your learning ability atleast.
2) Thorough with the details that you have entered in your CV.
3)Don't be nurvous, the opposite person just need your skills and your knowledge.
4) Maintain body language and communicate maturely.

I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tellme about yourself and How long you will stay if we hire you??

Interview Preparation Tips

Interview preparation tips for other job seekers - They look for genuine reason and how confident we are.nothing much complicated.

I applied via Recruitment Consultant and was interviewed in Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Written objective Examination,Prescription reading,
  • Q2. Illegible prescriptions reading and uses of the drug prescribed

Interview Preparation Tips

Interview preparation tips for other job seekers - Be patient as you need to waste lot of your time waiting for your interview schedule
Contribute & help others!
anonymous
You can choose to be anonymous

Netmeds.com Interview FAQs

How many rounds are there in Netmeds.com Customer Service Officer interview?
Netmeds.com interview process usually has 2 rounds. The most common rounds in the Netmeds.com interview process are Resume Shortlist and Technical.
What are the top questions asked in Netmeds.com Customer Service Officer interview?

Some of the top questions asked at the Netmeds.com Customer Service Officer interview -

  1. What Is the Antibioti...read more
  2. What is the mitochondr...read more

Recently Viewed

INTERVIEWS

IBM

5.6k top interview questions

JOBS

Turing

No Jobs

SALARIES

Reliance Retail

INTERVIEWS

IBM

No Interviews

SALARIES

Reliance Retail

INTERVIEWS

IBM

No Interviews

SALARIES

Reliance Retail

SALARIES

Reliance Retail

INTERVIEWS

IBM

No Interviews

SALARIES

Reliance Retail

Tell us how to improve this page.

Netmeds.com Customer Service Officer Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

Interview Questions from Similar Companies

Swiggy Interview Questions
3.8
 • 424 Interviews
Udaan Interview Questions
3.9
 • 333 Interviews
Meesho Interview Questions
3.7
 • 328 Interviews
Zepto Interview Questions
3.5
 • 204 Interviews
Blinkit Interview Questions
3.7
 • 178 Interviews
BlackBuck Interview Questions
3.8
 • 175 Interviews
Tata 1mg Interview Questions
3.6
 • 146 Interviews
Paisabazaar.com Interview Questions
3.4
 • 139 Interviews
Urban Company Interview Questions
3.4
 • 134 Interviews
Tracxn Interview Questions
3.1
 • 100 Interviews
View all
Netmeds.com Customer Service Officer Salary
based on 21 salaries
₹1.7 L/yr - ₹3.9 L/yr
7% less than the average Customer Service Officer Salary in India
View more details

Netmeds.com Customer Service Officer Reviews and Ratings

based on 12 reviews

3.3/5

Rating in categories

3.3

Skill development

3.6

Work-life balance

3.8

Salary

1.9

Job security

3.5

Company culture

2.4

Promotions

3.6

Work satisfaction

Explore 12 Reviews and Ratings
Pharmacist
143 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Executive
92 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Executive Pharmacist
59 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Pharmacist
47 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Pharmacy Incharge
45 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Netmeds.com with

Tata 1mg

3.6
Compare

PharmEasy

3.7
Compare

Medlife

3.7
Compare

Practo

3.2
Compare
Did you find this page helpful?
Yes No
write
Share an Interview