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Tata CLiQ Customer Care Consultant Interview Questions and Answers

Updated 6 Apr 2022

1 interview found

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Customer Care Consultant Interview Questions

user image Rashi Nagpal

posted on 6 Apr 2022

I applied via Referral and was interviewed in Oct 2021.

3 Interview Rounds

1

HR Round (4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why should we hire you?
  • Q4. What are your strengths and weaknesses?
2

One-on-one Round (3 Questions)

  • Q1. Situation based questions
  • Q2. How confident are you
  • Q3. How can you be patient while dwaling with customers
3

Operation Round (2 Questions)

  • Q1. Confidence related past job related
  • Q2. Patience related , and if you have dealt with things like this in past

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident....
Share your escalation experience if you have ..
Because it is needed
We are dealing with luxury customers here , so your communication has to be great
You need to be very patient and very soft spoken
And while giving interview if they give you some situations based questions, that if you get an irate Customer
Be confident while answering , and yes you will answer with patience
Its not difficult to crack

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in May 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. What about your self
  • Q2. How much salary you went
2

One-on-one Round (2 Questions)

  • Q1. What about your self
  • Q2. What is your gols

Tata CLiQ Interview FAQs

How many rounds are there in Tata CLiQ Customer Care Consultant interview?
Tata CLiQ interview process usually has 3 rounds. The most common rounds in the Tata CLiQ interview process are HR and One-on-one Round.
What are the top questions asked in Tata CLiQ Customer Care Consultant interview?

Some of the top questions asked at the Tata CLiQ Customer Care Consultant interview -

  1. How can you be patient while dwaling with custom...read more
  2. Situation based questi...read more

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People are getting interviews through

based on 1 Tata CLiQ interview
Referral
100%
Low Confidence
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Low Confidence means the data is based on a small number of responses received from the candidates.

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