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Tata CLiQ Customer Care Consultant Interview Questions and Answers

Updated 6 Apr 2022

Tata CLiQ Customer Care Consultant Interview Experiences

1 interview found

Customer Care Consultant Interview Questions & Answers

user image Rashi Nagpal

posted on 6 Apr 2022

I applied via Referral and was interviewed in Oct 2021. There were 3 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Share details of your previous job.
    • Add your answer
  • Q3. Why should we hire you?
    • Add your answer
  • Q4. What are your strengths and weaknesses?
    • Add your answer
Round 2 - One-on-one 

(3 Questions)

  • Q1. Situation based questions
    • Add your answer
  • Q2. How confident are you
    • Add your answer
  • Q3. How can you be patient while dwaling with customers
  • Ans. 

    I remain calm and listen attentively to their concerns, taking breaks when necessary.

    • I take deep breaths and remind myself to stay calm

    • I listen attentively to their concerns without interrupting

    • I empathize with their situation and apologize for any inconvenience

    • I take breaks when necessary to avoid burnout

    • I focus on finding a solution to their problem

    • I maintain a positive attitude and avoid taking their frustration per

    • Answered by AI
    View 1 more answer
Round 3 - Operation 

(2 Questions)

  • Q1. Confidence related past job related
    • Add your answer
  • Q2. Patience related , and if you have dealt with things like this in past
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident....
Share your escalation experience if you have ..
Because it is needed
We are dealing with luxury customers here , so your communication has to be great
You need to be very patient and very soft spoken
And while giving interview if they give you some situations based questions, that if you get an irate Customer
Be confident while answering , and yes you will answer with patience
Its not difficult to crack

Top trending discussions

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Interview Tips & Stories
2w
a senior software engineer
45 Days Into Notice & No Offers – What Should I Do?
I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!
Got a question about Tata CLiQ?
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Senior Executive Interview Questions & Answers

Carwale user image Anonymous

posted on 7 Jul 2021

I applied via Recruitment Consultant and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. What are some of your strengths and weaknesses when it comes to your work?
    • Add your answer
  • Q3. Tell me about your dream/passion.
    • Add your answer
  • Q4. Why do you want to join this company?
    • Add your answer
  • Q5. What are your future goals?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - All they look for is a confident person, does not matter what you say just don't shut up or think go at it as a chatty person.

Customer Support Associate Interview Questions & Answers

Netmeds.com user image

posted on 15 Nov 2021

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. I was asked about my past experience, basically they ll check you communication....
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and talk. Good communication is they are looking

Customer Support Executive Interview Questions & Answers

BOLD Technology Systems user image Anonymous

posted on 19 Feb 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell us about yourself
    • Add your answer
  • Q2. Why did hire you
    • Add your answer
  • Q3. What is your strength
    • Add your answer
  • Q4. What is your weakness
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Support Executive Interview Questions & Answers

MagicBricks user image Aaryaman Sharma

posted on 12 Mar 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. They asked you about qualifications work experience
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. They will ask random questions
    • Add your answer

Customer Support Executive Interview Questions & Answers

MagicBricks user image Sunita Sharma

posted on 12 Mar 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025.

Round 1 - HR 

(1 Question)

  • Q1. They will ask you random questions
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. About your qualification
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. About skills and Experience
    • Add your answer

Customer Service Representative Interview Questions & Answers

MagicBricks user image Mamta Pradhan

posted on 12 Mar 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. How would you respond to rude customers?
    • Add your answer
  • Q2. How would you deal with situations that require urgency?
    • Add your answer

Senior Executive Interview Questions & Answers

Netmeds.com user image Nishant Patle

posted on 2 Feb 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. General knowledge and family background
    • Add your answer
Round 2 - Aptitude Test 

Work details and knowledge about medicine usage

Round 3 - Technical 

(1 Question)

  • Q1. Medical terminology and store management,
    • Add your answer

Data Analyst Interview Questions & Answers

Zolo user image Anonymous

posted on 25 Jul 2020

Interview Questionnaire 

2 Questions

  • Q1. SQL and Excel were the key that helped me get this job.
    • Add your answer
  • Q2. Puzzles
    • Add your answer

Data Analyst Interview Questions & Answers

Tracxn user image

posted on 22 Feb 2022

I applied via Walk-in and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - HR 

(1 Question)

  • Q1. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - easy to crack they will ask qestions
More about working at Tata CLiQ

Tata CLiQ Interview FAQs

How many rounds are there in Tata CLiQ Customer Care Consultant interview?
Tata CLiQ interview process usually has 3 rounds. The most common rounds in the Tata CLiQ interview process are HR and One-on-one Round.
What are the top questions asked in Tata CLiQ Customer Care Consultant interview?

Some of the top questions asked at the Tata CLiQ Customer Care Consultant interview -

  1. How can you be patient while dwaling with custom...read more
  2. Situation based questi...read more

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