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PhonePe Customer Service Executive Interview Questions and Answers for Experienced

Updated 29 May 2022

1 interview found

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I applied via Naukri.com and was interviewed in Apr 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (3 Questions)

  • Q1. What is the reason to join our company?
  • Q2. Why I'm hiring you? Sir
  • Q3. If I hire you then then what is your first work?

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay clam and listen carefully. Don't interrupt between there.

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022.

3 Interview Rounds

1

Versant Round (1 Question)

  • Q1. English competency test
2

HR Round (1 Question)

  • Q1. Basic questions to check vocabulary
3

One-on-one Round (1 Question)

  • Q1. Previous work related FAQs

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident with what you say
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Jun 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Why revolut and why you have applied for this role
  • Q2. Future plans after coming here

Interview Preparation Tips

Interview preparation tips for other job seekers - Be good and try your best
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Oct 2023.

3 Interview Rounds

1

Aptitude Test Round

Drafting a mail, vocabulary and reasoning

2

HR Round (1 Question)

  • Q1. HR may ask about the previous work experience and relevant questions
3

Technical Round (2 Questions)

  • Q1. Explain a situation where you had to convince a tough customer.
  • Q2. Explain a situation where you had to take your own call when leads were not available.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Jun 2023.

1 Interview Round

1

HR Round (5 Questions)

  • Q1. Tell me about your self ?
  • Q2. Tell me about your last weekend ?
  • Q3. Where do you see yourself in 5 years ?
  • Q4. What do you know about online transaction ?
  • Q5. What do you know about paytm?

Interview Preparation Tips

Interview preparation tips for other job seekers - do not hesitate while doing interview in paytm and read all the relevant questions and do prsctice than go for it

I applied via Referral and was interviewed before Nov 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. First round hR round self introduction and salary discussion
  • Q2. Self introduction and languages known

Interview Preparation Tips

Interview preparation tips for other job seekers - Manager round about process and previous company experience they were asked
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Aug 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

Decent aptitude knowledge test.

3

Coding Test Round

Relevant coding knowledge test

4

HR Round (1 Question)

  • Q1. Basics questionnaire

I applied via Referral and was interviewed before Apr 2021.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. How you fit yourself as service person
  • Q2. How first can you adjust yourself to a new job if you get a 1 day notice

Interview Preparation Tips

Interview preparation tips for other job seekers - Please dont look for this company if you wish to grow in career ?

I applied via Referral and was interviewed in Feb 2022.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. Tell me about yourself.
  • Q2. Family background and family business
  • Q3. Any another skill like languages

Interview Preparation Tips

Interview preparation tips for other job seekers - First round is English typing and second round is bpa test and third round is a hr round
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before Oct 2023.

2 Interview Rounds

1

Aptitude Test Round

Basic aptitude test was given

2

One-on-one Round (2 Questions)

  • Q1. Explain about your current KRA
  • Q2. Share a tough situation at work and how did you handle the case and came out with a positive outcome?

PhonePe Interview FAQs

How many rounds are there in PhonePe Customer Service Executive interview for experienced candidates?
PhonePe interview process for experienced candidates usually has 2 rounds. The most common rounds in the PhonePe interview process for experienced candidates are Resume Shortlist and HR.
What are the top questions asked in PhonePe Customer Service Executive interview for experienced candidates?

Some of the top questions asked at the PhonePe Customer Service Executive interview for experienced candidates -

  1. Phone pay helpline Customer service number****XXXXX**-©️📞7️⃣4️⃣7�...read more
  2. Helpline the Toll-free castomer service num...read more
  3. Phone pay helpline Customer service number call Toll-free***/*7477***632*--740*...read more

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PhonePe Customer Service Executive Salary
based on 15 salaries
₹2.3 L/yr - ₹6.1 L/yr
29% more than the average Customer Service Executive Salary in India
View more details

PhonePe Customer Service Executive Reviews and Ratings

based on 5 reviews

4.7/5

Rating in categories

4.1

Skill development

4.7

Work-Life balance

3.9

Salary & Benefits

4.7

Job Security

4.7

Company culture

3.9

Promotions/Appraisal

4.7

Work Satisfaction

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