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FIS Customer Service Executive Interview Questions and Answers
FIS Customer Service Executive Interview Experiences
6 interviews found
mehzer shah
Selected
I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.
Easy. Attention to detail required
(1 Question)
- Q1. Basic communication skills required
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 4 interview rounds.
(1 Question)
- Q1. English competency test
(1 Question)
- Q1. Basic questions to check vocabulary
(1 Question)
- Q1. Previous work related FAQs
Interview Preparation Tips
I applied via Referral and was interviewed in Feb 2022. There was 1 interview round.
(3 Questions)
- Q1. Tell me about yourself.
- Q2. Family background and family business
- Q3. Any another skill like languages
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Jul 2021. There were 3 interview rounds.
(2 Questions)
- Q1. Why are you looking for a change?
- Q2. I don't want to discuss
(1 Question)
- Q1. Why we should hire you?
Interview Preparation Tips
FIS interview questions for designations
(1 Question)
- Q1. Typing test is required
(1 Question)
- Q1. Typing test is required
Interview Preparation Tips
Rishikesh Pradhan
I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.
Grammar test of 20 mins , All basic grammar however the RC was complicated
(2 Questions)
- Q1. Checking typing speed, and asked in HR interview about family and study background
- Q2. Told us to write about any topic that we have in mind in 200 words and then those were examined
Interview Preparation Tips
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I applied via Walk-in and was interviewed before Apr 2020. There were 6 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Why do you want to join this company?
- Q2. I want to make my career in __________ industry.
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. How will you handle Customers
- Ans.
I will handle customers by actively listening to their concerns, empathizing with their situation, and providing prompt and effective solutions.
Actively listen to customers to understand their needs and concerns
Show empathy and understanding towards customers' situations
Provide prompt and effective solutions to address customers' issues
Maintain a positive and professional attitude throughout the interaction
Follow up wi
Interview Questionnaire
1 Question
- Q1. About our self or if u have NY process knoweledge
I applied via Campus Placement and was interviewed before Feb 2021. There were 3 interview rounds.
(1 Question)
- Q1. Why do you want to work with us
(4 Questions)
- Q1. What is your family background?
- Q2. Why should we hire you?
- Q3. What are your strengths and weaknesses?
- Q4. Tell me about yourself.
Interview Preparation Tips
FIS Interview FAQs
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FIS Customer Service Executive Interview Process
based on 4 interviews
1 Interview rounds
- Resume Shortlist Round
Customer Service Executive Interview Questions from Similar Companies
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FIS Customer Service Executive Reviews and Ratings
based on 43 reviews
Rating in categories
|
Senior Software Engineer
2.6k
salaries
|  ₹8 L/yr - ₹30 L/yr |
|
Software Engineer
1.7k
salaries
| ₹4.1 L/yr - ₹15.6 L/yr |
|
Lead Engineer
722
salaries
| ₹8 L/yr - ₹24.9 L/yr |
|
Senior Leader Engineer
697
salaries
| ₹9.9 L/yr - ₹30.5 L/yr |
|
Team Member
634
salaries
| ₹1.4 L/yr - ₹6 L/yr |
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