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PhonePe Customer Service Executive Interview Questions and Answers
Updated
10 Mar 2023
3 interviews found
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I applied via Naukri.com and was interviewed before Oct 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Customer Care Number 7 Round (6 Questions)
- Q1. Phone pay helpline Customer service number**7477-**632*--740
Call me just now ©️☎️7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣©️☎️ Add Answer
- Q2. Customer service number call Toll-free number 7477-***632----740-*©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞©️ Add Answer
- Q3. Phone pay helpline Customer service number call Toll-free***/*7477***632*--740***Call me just now ©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣☎️ Add Answer
- Q4. Helpline the Toll-free castomer service number XXXXX***-©️☎️7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞☎️ Add Answer
- Q5. Phone pay helpline Customer service number****XXXXX**-©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞©️☎️ Add Answer
- Q6. Helpline the Toll-free castomer service number View Answers (6)
Interview Preparation Tips
Interview preparation tips for other job seekers - Helpline the Toll-free castomer care number XXXXX
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed in Feb 2023.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. Customer support executive View Answers (1)
- Q2. Customer services is important Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Job is very important part of life phone pay es biggest company of the world
I applied via Naukri.com and was interviewed in Apr 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (3 Questions)
- Q1. What is the reason to join our company? Add Answer
- Q2. Why I'm hiring you? Sir Add Answer
- Q3. If I hire you then then what is your first work? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Stay clam and listen carefully. Don't interrupt between there.
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about PhonePe?
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Interview questions from similar companies
mehzer shah
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Jan 2024.
2 Interview Rounds
1
Aptitude Test Round
Easy. Attention to detail required
2
HR Round (1 Question)
- Q1. Basic communication skills required Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via LinkedIn and was interviewed before Jul 2023.
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Tell me about your self Add Answer
- Q2. What do you know about the company Add Answer
2
HR Round (2 Questions)
- Q1. What do you mean by customer service View Answers (1)
- Q2. How do you handle the stress with the given project Add Answer
Customer Service Executive Interview Questions
MAYBRIGHT VENTURES PRIVATE LIMITED, Kolkata
Anonymous
posted on 13 Feb 2023
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (5 Questions)
- Q1. Self introduction
Which is the last movie you have seen then tell the story in short. Add Answer
- Q2. How was your school life View Answers (1)
- Q3. Your previous experience View Answers (1)
- Q4. Which is the last movie you have seen.
Tell the story in short. View Answers (1)
- Q5. Later you will for the 2nd HR . He may ask few questions relating you. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I will tell you only one thing that don't worry . If you belong to a English medium then nothing to be prepare just take the resume and throw it on HR face.
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Sep 2022.
3 Interview Rounds
1
Versant Round (1 Question)
- Q1. English competency test Add Answer
2
HR Round (1 Question)
- Q1. Basic questions to check vocabulary Add Answer
3
One-on-one Round (1 Question)
- Q1. Previous work related FAQs Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - be confident with what you say
Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Job Portal and was interviewed before May 2023.
1 Interview Round
1
Assignment Round
Written assignment, email drafting, situation based questions
Interview Preparation Tips
Interview preparation tips for other job seekers - Make sure you know basic information about e-mail adequate, customer oriented questions and answers
I applied via Referral and was interviewed in Feb 2022.
1 Interview Round
1
HR Round (3 Questions)
- Q1. Tell me about yourself. Add Answer
- Q2. Family background and family business Add Answer
- Q3. Any another skill like languages Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - First round is English typing and second round is bpa test and third round is a hr round
I applied via Recruitment Consulltant and was interviewed in Jul 2021.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (2 Questions)
- Q1. Why are you looking for a change? Add Answer
- Q2. I don't want to discuss Add Answer
3
One-on-one Round (1 Question)
- Q1. Why we should hire you? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Nice for freshers, they will love it I'm sure
PhonePe Interview FAQs
How many rounds are there in PhonePe Customer Service Executive interview?
PhonePe interview process usually has 2 rounds. The most common rounds in the PhonePe interview process are Resume Shortlist, HR and Technical.
What are the top questions asked in PhonePe Customer Service Executive interview?
Some of the top questions asked at the PhonePe Customer Service Executive interview -
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People are getting interviews through
based on 3 PhonePe interviews
Job Portal
Company Website
67%
33%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Interview Questions from Similar Companies
Fast track your campus placements
32%
more
than the average Customer Service Executive Salary in India
View more details
PhonePe Customer Service Executive Reviews and Ratings
based on 5 reviews
Rating in categories
|
Key Accounts Executive
647
salaries
|  ₹3.5 L/yr - ₹7.8 L/yr |
|
Territory Sales Manager
510
salaries
| ₹4.4 L/yr - ₹10.5 L/yr |
|
Business Development Executive
479
salaries
| ₹1.6 L/yr - ₹4.5 L/yr |
|
Business Development Associate
371
salaries
| ₹2.3 L/yr - ₹6 L/yr |
|
Area Sales Manager
324
salaries
| ₹6.7 L/yr - ₹15.6 L/yr |
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