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MAYBRIGHT VENTURES PRIVATE LIMITED, Kolkata Customer Service Executive Interview Questions and Answers for Freshers
MAYBRIGHT VENTURES PRIVATE LIMITED, Kolkata Customer Service Executive Interview Experiences for Freshers
1 interview found
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 2 interview rounds.
(5 Questions)
- Q1. Self introduction Which is the last movie you have seen then tell the story in short.
- Q2. How was your school life
- Ans.
My school life was a mix of academic challenges, extracurricular activities, and lifelong friendships.
I excelled in subjects like mathematics and science, often participating in competitions and winning prizes.
I was actively involved in various clubs and societies, such as the debate club and the school choir.
I formed strong bonds with my classmates and teachers, creating a supportive and enjoyable learning environment...
- Q3. Your previous experience
- Ans.
I have 3 years of experience in customer service roles.
Worked as a Customer Service Representative at XYZ Company for 2 years
Handled customer inquiries, complaints, and provided solutions
Received positive feedback from customers for excellent service
Trained new team members on customer service best practices
Implemented a new customer feedback system to improve service quality
- Q4. Which is the last movie you have seen. Tell the story in short.
- Ans.
The last movie I watched was 'The Shawshank Redemption'.
The movie is based on a Stephen King novella and is set in a prison.
It tells the story of Andy Dufresne, a banker who is wrongly convicted of murder and sentenced to life in Shawshank State Penitentiary.
Andy forms a friendship with Red, an inmate who helps him navigate prison life.
Throughout the movie, Andy works towards his ultimate goal of escaping from Shawshan...
- Q5. Later you will for the 2nd HR . He may ask few questions relating you.
Interview Preparation Tips
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Interview Questionnaire
1 Question
- Q1. How can i get HR contact for interview
Interview Preparation Tips
I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.
Interview Questionnaire
8 Questions
- Q1. Tell me something about yourself.
- Q2. Regarding previous Organization.
- Q3. Why did you left previous Organization.
- Q4. What was your role in previous Organization.
- Q5. Detail Explanation regarding previous Organization Process.
- Ans.
Implemented a streamlined process for customer inquiries and complaints at XYZ Corp.
Conducted a thorough analysis of existing processes and identified areas for improvement
Developed and implemented a new system for tracking and resolving customer issues
Trained customer service team on new process and provided ongoing support
Monitored and evaluated the effectiveness of the new process through regular feedback and data a...
- Q6. Regarding Hobby
- Q7. Job stability
- Q8. And what you think about TCS.
Interview Preparation Tips
Don't get scared, it's just a basics questions.
Selected
I applied via Walk-in and was interviewed before May 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Self introduction
- Q2. About Qualification
- Q3. Known languages
Interview Preparation Tips
I applied via Campus Placement and was interviewed in Jul 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. They ask me for tell me about yourself and he ask me questions on my hobbies!
Interview Preparation Tips
Thank you
I applied via WorkIndia and was interviewed in Sep 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Compony related
- Q2. Where are company hiring
- Q3. What about company
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Bharti Airtel
Anonymous
posted on 16 Jul 2021
I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Firstly, I joined the group discussion and it was the first round of my interview. Then there the HR asked to us on a topic ( irrespective to the job, miscellaneous). In my case we had to spoken on polluti...
- Q2. Q. Why do you want to join our company?
- Q3. Q. What are your strength?
- Q4. How would you handle the customer?
- Ans.
I would handle the customer by actively listening to their concerns, empathizing with their situation, and providing a prompt and satisfactory resolution.
Listen attentively to the customer's issue
Show empathy and understanding towards their situation
Ask clarifying questions to gather more information
Offer a solution or alternative options
Ensure the customer is satisfied with the resolution
Follow up to ensure the issue
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Bharti Airtel
Anonymous
posted on 5 Mar 2021
I applied via Recruitment Consultant and was interviewed in Feb 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. What pay you want to work with us and how long will you stay?
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
State Bank of India
Anonymous
posted on 28 Mar 2024
Selected
I applied via Approached by Company and was interviewed in Feb 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself ?
- Q2. How did you hear about this role?
Very basic test simple maths and logic questions
(4 Questions)
- Q1. Intro your self
- Q2. Why should we hire you
- Q3. What are your strengths and weakness?
- Q4. What you bring to the table?
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Aditya Birla Group
Anonymous
posted on 16 Feb 2022
(2 Questions)
- Q1. Self introduction and
- Q2. Hobbies and interests
Interview Preparation Tips
MAYBRIGHT VENTURES PRIVATE LIMITED, Kolkata Interview FAQs
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MAYBRIGHT VENTURES PRIVATE LIMITED, Kolkata Customer Service Executive Interview Process for Freshers
based on 1 interview
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