Premium Employer

i

This company page is being actively managed by FIS Team. If you also belong to the team, you can get access from here

FIS

Compare button icon Compare button icon Compare
3.9

based on 5.3k Reviews

Filter interviews by

FIS Customer Service Executive Interview Questions and Answers for Experienced

Updated 30 Sep 2023

3 interviews found

Sort by: Popular
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022.

3 Interview Rounds

1

Versant Round (1 Question)

  • Q1. English competency test
2

HR Round (1 Question)

  • Q1. Basic questions to check vocabulary
3

One-on-one Round (1 Question)

  • Q1. Previous work related FAQs

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident with what you say

I applied via Referral and was interviewed in Feb 2022.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. Tell me about yourself.
  • Q2. Family background and family business
  • Q3. Any another skill like languages

Interview Preparation Tips

Interview preparation tips for other job seekers - First round is English typing and second round is bpa test and third round is a hr round

I applied via Recruitment Consulltant and was interviewed in Jul 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Why are you looking for a change?
  • Q2. I don't want to discuss
3

One-on-one Round (1 Question)

  • Q1. Why we should hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice for freshers, they will love it I'm sure

What people are saying about FIS

View All
a quality engineering team lead
23h
Which is better to join?
Boston Consulting Group
0%
Worldpay
0%
4 participants . expiring in 2w
Got a question about FIS?
Ask anonymously on communities.

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Apr 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (3 Questions)

  • Q1. What is the reason to join our company?
  • Q2. Why I'm hiring you? Sir
  • Q3. If I hire you then then what is your first work?

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay clam and listen carefully. Don't interrupt between there.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Oct 2023.

3 Interview Rounds

1

Aptitude Test Round

Drafting a mail, vocabulary and reasoning

2

HR Round (1 Question)

  • Q1. HR may ask about the previous work experience and relevant questions
3

Technical Round (2 Questions)

  • Q1. Explain a situation where you had to convince a tough customer.
  • Q2. Explain a situation where you had to take your own call when leads were not available.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Jun 2023.

1 Interview Round

1

HR Round (5 Questions)

  • Q1. Tell me about your self ?
  • Q2. Tell me about your last weekend ?
  • Q3. Where do you see yourself in 5 years ?
  • Q4. What do you know about online transaction ?
  • Q5. What do you know about paytm?

Interview Preparation Tips

Interview preparation tips for other job seekers - do not hesitate while doing interview in paytm and read all the relevant questions and do prsctice than go for it

I applied via Naukri.com and was interviewed in Apr 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (3 Questions)

  • Q1. What is the reason to join our company?
  • Q2. Why I'm hiring you? Sir
  • Q3. If I hire you then then what is your first work?

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay clam and listen carefully. Don't interrupt between there.

I applied via Naukri.com and was interviewed in Feb 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (4 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are your salary expectations?
  • Q3. Why should we hire you?
  • Q4. What are your strengths and weaknesses?

Interview Preparation Tips

Topics to prepare for Paytm Customer Care Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - Work hard. Be kind to everyone one.
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Aug 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Aptitude Test Round

Decent aptitude knowledge test.

3

Coding Test Round

Relevant coding knowledge test

4

HR Round (1 Question)

  • Q1. Basics questionnaire

I applied via Campus Placement and was interviewed before Aug 2021.

3 Interview Rounds

1

Group Discussion Round

We are 10 people are giving gd one by one

2

Assignment Round

This was telly calling round

3

HR Round (2 Questions)

  • Q1. That was my final round...HR was asking about my studies experience and was taking my introduction etc...
  • Q2. Introduction Experience Studies Suitable for come office

Interview Preparation Tips

Topics to prepare for Paytm Customer Service Associate interview:
  • General knowledge
  • Current affairs
Interview preparation tips for other job seekers - Keep kalm and be confident ☺️
All the best

FIS Interview FAQs

How many rounds are there in FIS Customer Service Executive interview for experienced candidates?
FIS interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the FIS interview process for experienced candidates are HR, Resume Shortlist and One-on-one Round.
What are the top questions asked in FIS Customer Service Executive interview for experienced candidates?

Some of the top questions asked at the FIS Customer Service Executive interview for experienced candidates -

  1. Told us to write about any topic that we have in mind in 200 words and then tho...read more
  2. Any another skill like langua...read more
  3. basic questions to check vocabul...read more

Tell us how to improve this page.

People are getting interviews through

based on 3 FIS interviews
Referral
33%
67% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Join FIS Advancing the way the world pays, banks and investments
FIS Customer Service Executive Salary
based on 188 salaries
₹2 L/yr - ₹4.7 L/yr
17% more than the average Customer Service Executive Salary in India
View more details

FIS Customer Service Executive Reviews and Ratings

based on 43 reviews

3.9/5

Rating in categories

3.8

Skill development

3.5

Work-Life balance

3.9

Salary & Benefits

3.6

Job Security

3.9

Company culture

3.4

Promotions/Appraisal

3.7

Work Satisfaction

Explore 43 Reviews and Ratings
Senior Software Engineer
2.8k salaries
unlock blur

₹7.8 L/yr - ₹29 L/yr

Software Engineer
1.7k salaries
unlock blur

₹4.1 L/yr - ₹15.5 L/yr

Lead Engineer
710 salaries
unlock blur

₹7.3 L/yr - ₹26.4 L/yr

Team Member
685 salaries
unlock blur

₹1.5 L/yr - ₹6 L/yr

Senior Leader Engineer
644 salaries
unlock blur

₹12 L/yr - ₹30.5 L/yr

Explore more salaries
Compare FIS with

TCS

3.7
Compare

Infosys

3.7
Compare

Wipro

3.7
Compare

HCLTech

3.6
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview