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FIS

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3.9

based on 5.3k Reviews

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FIS Customer Service Executive Reviews

based on 43 reviews
Updated 27 Nov, 2024

Overall Rating

3.9/5
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Category Ratings

3.9

Salary & Benefits

3.9

Company culture

3.8

Skill development

3.7

Work Satisfaction

3.6

Job Security

3.5

Work-Life balance

3.4

Promotions/Appraisal

Top Mentions in FIS Customer Service Executive Reviews

43 reviews found

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People also ask about FIS's Customer Service Executives

Is FIS a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 43 employee reviews, it's clear that most customer service executives have an average experience working at FIS. Salary & Benefits holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about salary & benefits and career growth on AmbitionBox.
Does FIS pay their Customer Service Executives well?
According to AmbitionBox reviews, FIS customer service executives rate their salary and benefits at 3.9 out of 5, based on 43 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about FIS's customer service executives salaries here and to read reviews specifically about salary and benefits at FIS for customer service executives, click here.
How is the work culture at FIS for Customer Service Executives?
Work culture at FIS for customer service executives is rated 3.9 out of 5 by 43 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at FIS for customer service executives, click here.
How is the job security at FIS for Customer Service Executives?
Based on 43 reviews on AmbitionBox, FIS's customer service executives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at FIS for customer service executives, click here.

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Gender Based Ratings for FIS Customer Service Executive

based on 40 reviews
4.2
Rated by 16 Women

Rated 4.5 for Salary & Benefits and 4.4 for Company Culture

women
3.3
Rated by 24 Men

Rated 3.1 for Salary & Benefits and 3.0 for Skill Development

men

Working Days for FIS Customer Service Executive

based on 43 reviews
Rotational Shift
78%
Monday to Friday
19%
Monday to Saturday
3%

Work Timings for FIS Customer Service Executive

based on 43 reviews
Flexible timing
Strict (7pm - 7pm)
Strict (6.30pm - 3.30am)
67%
6%
6%
21% employees reported other strict timings

Shift Timings for FIS Customer Service Executive

based on 43 reviews
Night shift
Day shift
67%
33%

Business Travel for FIS Customer Service Executive

based on 43 reviews
No travel
94%
Within city
6%
FIS Customer Service Executive Salary
based on 168 salaries
₹2 L/yr - ₹4.7 L/yr
18% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
3 total responses
freemeal
Free meal
2 total responses
healthInsurance
Health insurance
5 total responses
childCareBenefits
Child care facility
1 total response
+4 more benefits
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