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FIS Customer Service Executive Reviews

Updated 3 Mar, 2025
Overall Rating
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3.8/5
based on 43 reviews

Rating distribution

Category Ratings

3.8

Company culture

3.7

Salary

3.7

Skill development

3.5

Work satisfaction

3.4

Work-life balance

3.3

Job security

3.3

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What employees say about FIS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

75% employees reported

Flexible timing

Flexible timing

67% employees reported

No travel

No travel

94% employees reported

Gender based rating

4.2
female

Rated by Women

17 reviews

3.2
male

Rated by Men

24 reviews

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Top Mentions in FIS Customer Service Executive Reviews

43 reviews found

Sort by: Popular
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People also ask about FIS's Customer Service Executives

Is FIS a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 43 employee reviews, it's clear that most customer service executives have an average experience working at FIS. Company culture holds the highest rating at 3.8, while job security is rated the lowest amongst all factors at 3.3.
Does FIS pay their Customer Service Executives well?
According to AmbitionBox reviews, FIS customer service executives rate their salary and benefits at 3.7 out of 5, based on 43 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about FIS's customer service executives salaries here and to read reviews specifically about salary and benefits at FIS for customer service executives, click here .
How is the work culture at FIS for Customer Service Executives?
Work culture at FIS for customer service executives is rated 3.8 out of 5 by 43 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at FIS for Customer Service Executives?
Based on 43 reviews on AmbitionBox, FIS's customer service executives rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at FIS.

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Join FIS Advancing the way the world pays, banks and investments
FIS Customer Service Executive Salary
based on 191 salaries
₹2 L/yr - ₹5 L/yr
16% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
3 total responses
freemeal
Free meal
2 total responses
healthInsurance
Health insurance
5 total responses
childCareBenefits
Child care facility
1 total response
+4 more benefits
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