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3.9

based on 5.4k Reviews

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FIS Customer Service Associate Reviews

Updated 24 Dec, 2024
Overall Rating
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3.6/5
based on 61 reviews

Rating distribution

Category Ratings

3.5

Salary

3.4

Work-life balance

3.4

Skill development

3.4

Work satisfaction

3.3

Company culture

3.3

Job security

2.7

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What employees say about FIS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

66% employees reported

Flexible timing

Flexible timing

59% employees reported

No travel

No travel

74% employees reported

Gender based rating

3.5
female

Rated by Women

29 reviews

3.7
male

Rated by Men

30 reviews

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Top Mentions in FIS Customer Service Associate Reviews

61 reviews found

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People also ask about FIS's Customer Service Associates

Is FIS a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 61 employee reviews, it's clear that most customer service associates have an average experience working at FIS. Salary holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about salary and career growth on AmbitionBox.
Does FIS pay their Customer Service Associates well?
According to AmbitionBox reviews, FIS customer service associates rate their salary and benefits at 3.5 out of 5, based on 61 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about FIS's customer service associates salaries here and to read reviews specifically about salary and benefits at FIS for customer service associates, click here .
How is the work culture at FIS for Customer Service Associates?
Work culture at FIS for customer service associates is rated 3.3 out of 5 by 61 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at FIS for customer service associates, click here .
How is the job security at FIS for Customer Service Associates?
Based on 61 reviews on AmbitionBox, FIS's customer service associates rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at FIS. To read reviews about job security at FIS for customer service associates, click here .

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Join FIS Advancing the way the world pays, banks and investments
FIS Customer Service Associate Salary
based on 199 salaries
â‚ą2.4 L/yr - â‚ą5.3 L/yr
25% more than the average Customer Service Associate Salary in India
View more details
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Health insurance
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Cafeteria
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Job/Soft skill training
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