FIS Customer Service Executive Reviews

Likes

FIS is a great organisation to work with gor fresher you will get an opportunity to learn MNCs work ethics as well as develop skills and knowledge.

Dislikes

Organization only priortize the connection that you have with higher ups. After a while when you try for career growth that when the reality hits.

Work Details

The best thing about FIS is the work life balance. FIS puts you in no pressure and gives you ample amount of time to finish your work and head back to your personal space.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

It's a carrier start-up company and I'm really serious about it.

Dislikes

There is no dislike reason. I really like to work in FIS

Work Details

My work life is very professional and I'm going to my carrier growth in this company.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

That's is very simple to explain. This company provides everything which i need.

Likes

Great working environment with good management

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Yes absolutely if i will get a chance to join again then will process without thinking even for a single second

Dislikes

Nothing but I’ve asked to leave without any mistake because of another agent mistake. Even that agent accepted his mistake but still i’ve asked to leave the organisation. Think twice if someone will receive this.

Work Details

Brilliant except exit formalities

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only the staff working with FIS the leaders and managers

Dislikes

This company is not at all reliable, there is no job security they just Chuck out employees without any notification

Work Details

The overall work experience was very average, they don’t take care of their employees neither they provide any benefits to them

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

They did provide the laptops but the system used to lag a lot and management never accepted that there were issues with system and the agents suffered due to that, but FIS did efforts to make the WFH happen and that's really appreciable.

Dislikes

The management always try to make the fault of the agents as their process is so good that there could not be any fault in process, management needs to understand as per the agent point of view that its not the fault of the agent everytime but only the agents are blamed for any escalation or issue.

Work Details

It was average, a person could not learn anything here as all you are doing is doing your work and pack your stuff and go back to your place, there is nothing new to learn, opportunities to grow are very minimal in this organization.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

First, the environment was very good and all staffs members are very helpful. I'm happy to be a part of FIS. And company policies are good, appraisal are fair and they give good salary hike and bonus every year.

Dislikes

There is nothing for me related to working environment of FIS Global Business Solutions.

Work Details

I'm overall much satisfied with my job.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.