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3.3

based on 7.5k Reviews

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Paytm Customer Service Executive Reviews

Updated 19 Mar, 2025
Overall Rating
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3.4/5
based on 16 reviews

Rating distribution

Category Ratings

3.4

Company culture

3.4

Skill development

3.4

Promotions

3.3

Job security

3.3

Salary

3.3

Work-life balance

3.3

Work satisfaction

What employees say about Paytm?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

34% employees reported

Flexible timing

Flexible timing

67% employees reported

No travel

No travel

82% employees reported

View more detailed insights

Gender based rating

4.0
female

Rated by Women

3 reviews

3.3
male

Rated by Men

10 reviews

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16 reviews found

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What people are saying about Paytm

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a management consultant
2w
Is Paytm's New AI Feature Really as Good as It Sounds?
Paytm just launched a partnership with Perplexity, the AI search engine, promising free, instant answers to our questions. Sounds amazing, right? But here’s where I start to question it. While it’s cool that we can now get answers instantly without paying, I can’t help but wonder, what's the catch? With Paytm already collecting so much data from its users through payments, transactions, and now AI queries, how much of our personal information are we really giving up? I s this just another way for Paytm to further track and monetize user behavior, all while pretending to be “user-friendly”? 🤔💸 And let’s be real....this "free" service might just be a way to make us more dependent on their platform, conditioning us to rely on them for EVERYTHING. Do we really trust Paytm to handle our data, or are they just using this as another step to dominate the market?
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Paytm Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 Paytm reviews submitted by Paytm employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Paytm is the right company for you. 34% of employees reported the working day...s at Paytm as Rotational Shift. 67% employees reported the work timings at Paytm as Flexible timing. Read more
Paytm Customer Service Executive Salary
based on 23 salaries
₹2.1 L/yr - ₹4.1 L/yr
9% less than the average Customer Service Executive Salary in India
View more details
Employee Benefits for Paytm Customer Service Executive
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
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