HighRadius Engineer- Customer Support Interview Questions and Answers

I tend to be too organized and structured, which can annoy my friends at times.

• My friends sometimes find my need for planning and structure to be excessive

• I can be inflexible when it comes to deviating from my plans

• My attention to detail can come across as nitpicky to some

• I prioritize efficiency over spontaneity, which can be frustrating for my more laid-back friends

I don't have the available data to answer this question.

• Need data on number of barbers in Kanpur

• Need data on average revenue per barber

• Need data on number of working days in a year

• Need data on number of customers per barber per day

To open an e-commerce website like Flipkart, one must keep in mind various factors such as target audience, product range, user experience, logistics, and marketing.

• Identify the target audience and their preferences

• Offer a wide range of products to cater to different needs

• Ensure a seamless user experience with easy navigation and quick loading time

• Establish a robust logistics network for timely delivery and hassle-free...read more

It depends on the job profile and its alignment with my career goals.

• I would consider the job profile and evaluate its alignment with my career goals.

• I would assess the job responsibilities and the skills required for the role.

• I would also consider the company culture and work environment.

• If the job profile aligns with my career goals and offers growth opportunities, I would accept it.

• However, if it does not align with...read more

I would have pursued a certification in data science earlier.

• I should have taken a course in data science during my undergraduate studies.

• I could have pursued a certification in data science while working as a business analyst.

• Learning data science earlier would have opened up more opportunities for me in the field.

• I could have gained more experience in data analysis and visualization.

• I could have applied for more adva

Ajax calls allow for asynchronous communication between client and server without reloading the page.

• Ajax stands for Asynchronous JavaScript and XML

• Uses XMLHttpRequest object to send and receive data

• Allows for partial page updates without reloading the entire page

• Can handle data in various formats such as JSON, XML, HTML, and plain text

• Example: $.ajax({url: 'example.com', success: function(data){console.log(data)}});

REST is lightweight and uses HTTP while SOAP is XML-based and has more features.

• REST uses HTTP methods like GET, POST, PUT, DELETE while SOAP uses XML messaging.

• REST is stateless while SOAP can maintain state.

• REST is faster and easier to use while SOAP is more secure and reliable.

• REST is used for web services while SOAP is used for enterprise-level services.

• Example of REST: Twitter API. Example of SOAP: Amazon Web Serv

GET and POST are HTTP methods used for sending data to a server.

• GET is used to retrieve data from a server

• POST is used to submit data to a server

• GET requests can be cached and bookmarked

• POST requests are not cached and cannot be bookmarked

• GET requests have length restrictions

• POST requests have no length restrictions

• GET requests are less secure than POST requests

Observer pattern is a design pattern in which an object maintains a list of its dependents and notifies them automatically of any state changes.

• Also known as publish-subscribe pattern

• Used in event-driven systems

• Allows loose coupling between objects

• Example: A weather station broadcasts weather updates to multiple displays

• Example: A stock market ticker notifies multiple investors of stock price changes

Singleton is a design pattern that restricts the instantiation of a class to a single object.

• Singleton ensures that only one instance of a class exists in the entire application.

• It provides a global point of access to the instance.

• Commonly used in scenarios where a single instance needs to coordinate actions across the system.

• Example: Database connection manager, logger, configuration manager.

Immutable in Java refers to objects whose state cannot be changed after creation.

• String, Integer, and other wrapper classes are immutable in Java.

• Immutable objects are thread-safe and can be shared without synchronization.

• To create an immutable class, make all fields final and private, and don't provide setters.

• Examples of immutable classes in Java include LocalDate, LocalTime, and LocalDateTime.

Creating immutable in Java

• Use final keyword to make variables immutable

• Use private constructor to prevent object modification

• Use defensive copying to prevent modification of mutable objects

• Use enum to create immutable objects

• Use String class to create immutable strings

Dependency injection is a design pattern that allows objects to receive dependencies rather than creating them internally.

• It helps to decouple the code and makes it more testable and maintainable.

• It allows for easier swapping of dependencies without changing the code.

• There are three types of dependency injection: constructor injection, setter injection, and interface injection.

• Example: Instead of creating a database co...read more

CORS stands for Cross-Origin Resource Sharing. It is a security feature implemented in web browsers to restrict access to resources from different origins.

• CORS allows web servers to specify which origins are allowed to access its resources

• It is implemented using HTTP headers

• CORS prevents malicious websites from accessing sensitive data from other websites

• Examples of resources that may be restricted by CORS include cook

CORS can be overcome by configuring the server to allow cross-origin requests.

• Configure the server to include the Access-Control-Allow-Origin header

• Use JSONP (JSON with Padding) to bypass CORS restrictions

• Use a proxy server to make the request on behalf of the client

• Use a browser extension to disable CORS restrictions during development

• Use a server-side proxy to forward requests to the target server

My biggest achievement till date is successfully leading a team to develop and launch a new software product ahead of schedule.

• Led a team of developers to create a new software product

• Completed the project ahead of schedule

• Received positive feedback from clients and stakeholders

I would address conflicts directly and respectfully, seeking to understand the root cause and find a mutually beneficial solution.

• Listen actively to understand the other person's perspective

• Communicate clearly and respectfully

• Identify the root cause of the conflict

• Brainstorm potential solutions together

• Be willing to compromise and find a mutually beneficial solution

Success is achieving personal goals, feeling fulfilled, and making a positive impact.

• Success is subjective and can vary from person to person.

• It involves setting and achieving goals, both short-term and long-term.

• Feeling fulfilled and content with one's accomplishments is a key aspect of success.

• Making a positive impact on others or the world can also be a measure of success.

• Success is not just about material wealth or...read more

Dijkstra's algorithm finds the shortest path between nodes in a graph.

• Create a graph with nodes and edges

• Assign a tentative distance to each node

• Set the initial node as current and mark it visited

• For each neighbor of the current node, calculate the tentative distance

• If the tentative distance is less than the current distance, update the distance

• Mark the current node as visited and select the unvisited node with the sma...read more

A program to reverse a singly linked list

• Create a new empty linked list

• Traverse the original linked list and insert each node at the beginning of the new list

• Return the new list

Methods to find nth largest element in an unsorted linked list

• Traverse the linked list and store elements in an array, sort the array and return the nth largest element

• Use quickselect algorithm to find the nth largest element in O(n) time complexity

• Implement a max heap and extract the nth largest element

• Divide the linked list into smaller sublists and recursively find the nth largest element

• Use merge sort to sort the l

A prime number is a number that is divisible only by 1 and itself.

• A prime number has exactly two factors: 1 and itself.

• Prime numbers cannot be divided evenly by any other number.

• Examples of prime numbers include 2, 3, 5, 7, 11, 13, 17, etc.

Test cases for a bank transaction

• Transaction amount within account balance limit

• Transaction amount exceeds account balance limit

• Transaction to a valid account number

• Transaction to an invalid account number

• Transaction with correct transaction code

• Transaction with incorrect transaction code

• Transaction during bank working hours

• Transaction outside bank working hours

Design classes for educational institutions in a city

• Identify the main entities: schools, students, teachers, courses

• Create a School class with attributes like name, address, and a list of students and teachers

• Create a Student class with attributes like name, age, and a list of courses

• Create a Teacher class with attributes like name, specialization, and a list of courses

• Create a Course class with attributes like name, ...read more

Paypal is a leading online payment platform with a strong reputation and global presence.

• Paypal is a well-established and trusted online payment platform used by millions of users worldwide.

• It offers secure and convenient payment options for both individuals and businesses.

• Paypal has a strong focus on innovation and technology, making it an exciting place to work for software engineers.

• Working at Paypal provides opport...read more

Paypal is a digital payment platform that allows individuals and businesses to make online transactions.

• Paypal provides a secure way to send and receive money online.

• It allows users to link their bank accounts, credit cards, or debit cards to their Paypal account.

• Users can make payments to merchants or individuals using their Paypal balance or linked payment methods.

• Paypal offers buyer and seller protection, dispute re...read more

In 5 years, I see myself as a senior software engineer leading a team of developers on innovative projects.

• Continuing to enhance my technical skills and knowledge through ongoing learning and certifications

• Taking on more leadership responsibilities and mentoring junior team members

• Contributing to the development of cutting-edge software solutions

• Building strong relationships with colleagues and stakeholders to drive pr

Detecting loop in a linked list

• Use two pointers, one moving one node at a time and the other moving two nodes at a time

• If there is a loop, the two pointers will eventually meet

• If any of the pointers reach the end of the list, there is no loop

DFS (Depth-First Search) is a graph traversal algorithm that explores as far as possible along each branch before backtracking.

• DFS uses a stack to keep track of visited nodes and explore adjacent nodes.

• It can be implemented recursively or iteratively.

• DFS is useful for solving problems like finding connected components, detecting cycles, and solving mazes.

To find a cycle in a graph, use depth-first search (DFS) and keep track of visited nodes.

• Implement DFS algorithm to traverse the graph

• Maintain a visited array to keep track of visited nodes

• If a visited node is encountered again during DFS, a cycle exists

Hashing is a process of converting data into a fixed-size numerical value called a hash code.

• Hashing is used to quickly retrieve data from large datasets.

• It is commonly used in data structures like hash tables and hash maps.

• Hash functions should be fast, deterministic, and produce unique hash codes for different inputs.

• Examples of hash functions include MD5, SHA-1, and SHA-256.

The question asks for the number of pairs between 1 and N that satisfy a specific mathematical relation.

• The relation is pow(a,3) + pow(b,3) = pow(c,3) + pow(d,3)

• The values of a, b, c, and d should be less than or equal to N

• Count the number of pairs that satisfy the relation

Merge sort is a divide-and-conquer algorithm that recursively divides an array into two halves, sorts them, and then merges them.

• Divide the array into two halves

• Recursively sort each half

• Merge the sorted halves back together

• Repeat until the entire array is sorted

I want to join PayPal because of its innovative technology, global impact, and strong company culture.

• Innovative technology - PayPal is known for its cutting-edge technology and digital payment solutions.

• Global impact - Working at PayPal would allow me to contribute to a company that has a worldwide reach and influence.

• Strong company culture - I value a company that prioritizes diversity, inclusion, and employee well-b...read more

I recently learned about the benefits of using Docker for containerization.

• Docker allows for easy packaging and deployment of applications

• It helps in creating consistent environments across different platforms

• Docker containers are lightweight and efficient

• Example: I used Docker to containerize a microservices architecture for a recent project