Upload Button Icon Add office photos

PayPal

Compare button icon Compare button icon Compare

Filter interviews by

PayPal Customer Support Associate Interview Questions and Answers

Updated 9 Apr 2024

PayPal Customer Support Associate Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Drafting a mail, vocabulary and reasoning

Round 2 - HR 

(1 Question)

  • Q1. HR may ask about the previous work experience and relevant questions
Round 3 - Technical 

(2 Questions)

  • Q1. Explain a situation where you had to convince a tough customer.
  • Q2. Explain a situation where you had to take your own call when leads were not available.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Payments processing
  • Q2. Disputes and claims

Customer Support Associate Interview Questions Asked at Other Companies

Q1. How can you tackle your customer in real time scenario?
Q2. How would you handle an irated CX and what is the meaning of emot ... read more
asked in Accenture
Q3. What basic troubleshooting will you try if you are facing issues ... read more
Q4. How would you handle an angry customer?
asked in Accenture
Q5. What is safe made available in Android devices, how does it work?

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Best company for starting the career

I applied via Naukri.com and was interviewed in Jul 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About shares and mutual fund,stock, interest 5question

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to track

I applied via Approached by Company and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic end user understanding

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and share your experiences in correct way

I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Machine learning and Java programming questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a good knowledege about the work you are presenting in front of them.

I applied via Referral and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Mathematics related questions
  • Q2. Basic hr questions
  • Q3. Typing speed in numerical minimum 50 wpm

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy, normal and be comfortable

Interview Questionnaire 

1 Question

  • Q1. Basic interview questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It's an easy process, people who know nothing also can easily crack.

I applied via Walk-in and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.
Round 2 - Technical 

(1 Question)

  • Q1. All questions on resume
Round 3 - HR 

(1 Question)

  • Q1. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm, hr s are very good in talent AQUASITION.
Even more respect to words interview people
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - Technical 

(1 Question)

  • Q1. Ms Excel test vlookup pivot
Round 4 - Aptitude Test 

Basics gk questions and easy answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Must be excellent in Microsoft excel is important and

PayPal Interview FAQs

How many rounds are there in PayPal Customer Support Associate interview?
PayPal interview process usually has 2 rounds. The most common rounds in the PayPal interview process are HR, Technical and One-on-one Round.
What are the top questions asked in PayPal Customer Support Associate interview?

Some of the top questions asked at the PayPal Customer Support Associate interview -

  1. Payments process...read more
  2. Disputes and cla...read more

Tell us how to improve this page.

PayPal Customer Support Associate Interview Process

based on 3 interviews

Interview experience

5
  
Excellent
View more

Interview Questions from Similar Companies

Paytm Interview Questions
3.3
 • 758 Interviews
PhonePe Interview Questions
4.0
 • 305 Interviews
HighRadius Interview Questions
2.9
 • 185 Interviews
Fiserv Interview Questions
3.0
 • 174 Interviews
Razorpay Interview Questions
3.6
 • 154 Interviews
Visa Interview Questions
3.5
 • 140 Interviews
KFintech Interview Questions
3.5
 • 139 Interviews
Angel One Interview Questions
4.0
 • 136 Interviews
MasterCard Interview Questions
3.9
 • 136 Interviews
View all
PayPal Customer Support Associate Salary
based on 13 salaries
₹5.6 L/yr - ₹8 L/yr
132% more than the average Customer Support Associate Salary in India
View more details

PayPal Customer Support Associate Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

Explore 1 Review and Rating
Software Engineer2
310 salaries
unlock blur

₹15 L/yr - ₹45 L/yr

Software Engineer
256 salaries
unlock blur

₹12 L/yr - ₹47.5 L/yr

Software Engineer III
226 salaries
unlock blur

₹17 L/yr - ₹70 L/yr

Senior Software Engineer
214 salaries
unlock blur

₹14.9 L/yr - ₹52.2 L/yr

Data Scientist
173 salaries
unlock blur

₹16.9 L/yr - ₹50 L/yr

Explore more salaries
Compare PayPal with

Paytm

3.3
Compare

Razorpay

3.6
Compare

Visa

3.5
Compare

MasterCard

3.9
Compare
Did you find this page helpful?
Yes No
write
Share an Interview