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Okay Call Centre Customer Service Executive Interview Questions and Answers for Experienced

Updated 27 May 2023

1 interview found

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Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Group Discussion Round

Centralized department that handles inbound and outbound calls from current and potential customers

3

Technical Round (4 Questions)

  • Q1. What is call center in simple words?
  • Q2. Why I should hire you?
  • Q3. Why do you want to join us?
  • Q4. Can you work under pressure?

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm agree for all queries

Interview questions from similar companies

3 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Everyone can crack this interview
2

HR Round (1 Question)

  • Q1. Tell me about yourself
3

One-on-one Round (1 Question)

  • Q1. Tell me about yourself that's it 🤣

Interview Preparation Tips

Interview preparation tips for other job seekers - I would suggest try other company then this, HRH is just waste of time you will loose flexibility here and I'm sure you will quit in few months so better go for good company than this
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Indeed and was interviewed in Sep 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

The test was easy to clear as it only contained logical questions.

3

One-on-one Round (1 Question)

  • Q1. The first round was good. You may feel like you have got the job. And way they will speak you'll agree to everything.
4

One-on-one Round (1 Question)

  • Q1. They asked me about my previous experiences and what kind of job I was doing. They are not providing drops in Howrah as if it is out of West Bengal or too far b...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - PLEASE FOR GOD"S SAKE DO NOT GO FOR INTERVIEW IN COGENTHUB.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2024.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Self introduction
2

One-on-one Round (1 Question)

  • Q1. Product knowledge,customer handling skills and aptitude

Interview Preparation Tips

Interview preparation tips for other job seekers - Be courteous ,flexible and professional
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Mar 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Ne confident and good communication skills
  • Q2. Tell about the previous company
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 -
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Nov 2023.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. How you celebrated your last birthday

I applied via Indeed and was interviewed in Dec 2021.

1 Interview Round

1

One-on-one Round (4 Questions)

  • Q1. What is your precious experience
  • Q2. How many languages U know
  • Q3. Tell me Something About Your Profile
  • Q4. What is The main Role Your Previous job

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a telephonic Interview
You Have Just build Your Confidence And give me the proper response It's Write Or wrong but they are See Your Talking power
Interview Is Like Talk with Your Close friend
Don't Feel tense And shy

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Its really a good experience and a easy pass interview .

I applied via Apna Jobs and was interviewed before May 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. Normal question. Tell me about yourself. Previous job experience. Sell a product. To check ur communication.

Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers it's a good company if you go in a good process. There are many process in this company.

I applied via Walk-in and was interviewed in Jul 2022.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Introduce your self in Hindi
  • Q2. Tell us about air pollution

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool going interview. But the waiting period is too long

Okay Call Centre Interview FAQs

How many rounds are there in Okay Call Centre Customer Service Executive interview for experienced candidates?
Okay Call Centre interview process for experienced candidates usually has 3 rounds. The most common rounds in the Okay Call Centre interview process for experienced candidates are Resume Shortlist, Group Discussion and Technical.

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