Nestle Area Business Manager Interview Questions and Answers for Experienced

Q1. Regarding sales
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Q2. Trader & scheme
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Q1. KRA/RESPONSE ON THE QUESTION ASKED /YOUR CONFIDENCE/
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Q2. ELABORATE YOUR CHALLANGES YOU MIGHT GONE THROUGH AND THE OUTCOME YOU MIGHT HAVE ACHIEVED
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Q1. About the Process & Machines
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Q2. What are the client Handled
Ans. 
Handled clients from various industries including technology, healthcare, finance, and retail.
• Managed relationships with clients in technology sector, providing solutions for software development.

• Worked with healthcare clients to implement medical billing software and improve patient care.

• Collaborated with finance clients to streamline financial processes and increase efficiency.

• Assisted retail clients in developing ma...read more
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Easy general topics ,high proficiency language skills required

Logic and mathematics

Q1. Behavorial questions
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Q2. Tell me a time where you led a team of diverse individuals
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Q3. Conflict resolution
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Q1. Sales flow process
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Q2. Dealing with rejection
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Q3. Difficult customer
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Q1. What is the work of marketing. And sales department
Ans. 
Marketing creates awareness and interest in products, while sales convert that interest into transactions.
• Marketing identifies target audiences and develops strategies to reach them, e.g., social media campaigns.

• Sales focuses on building relationships and closing deals, e.g., personal meetings with potential clients.

• Marketing conducts market research to understand customer needs, e.g., surveys and focus groups.

• Sales pr...read more
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Q2. What is your policy for your employees
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My policy for employees focuses on empowerment, growth, and a positive work environment to drive success and satisfaction.
• Empowerment: Encourage employees to take ownership of their projects, fostering innovation and accountability.

• Professional Development: Offer regular training sessions and workshops to enhance skills, such as sales techniques or product knowledge.

• Open Communication: Maintain an open-door policy wher...read more
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Q3. How to deal you new coustomer
Ans. 
Building rapport and understanding needs are key to successfully engaging new customers.
• Research the customer beforehand to understand their business and needs.

• Initiate contact with a warm introduction, highlighting mutual connections or interests.

• Listen actively to their concerns and requirements to tailor your approach.

• Provide value upfront, such as insights or solutions relevant to their challenges.

• Follow up consist...read more
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Q4. If any coustomer is very frustrated then how will you be react
Ans. 
I would listen actively, empathize with the customer, and work towards a solution to alleviate their frustration.
• Listen actively to understand the customer's concerns without interrupting.

• Empathize by acknowledging their feelings, e.g., 'I understand how frustrating this must be for you.'

• Ask clarifying questions to get to the root of the issue, such as 'Can you tell me more about what happened?'

• Provide a solution or al...read more
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Q1. How to solve your case If any coustomer do any compliance
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Addressing customer compliance involves understanding their needs, ensuring adherence, and providing solutions to meet regulations.
• Identify the specific compliance issue the customer is facing.

• Engage in active listening to understand the customer's concerns and requirements.

• Provide clear information on how your product/service meets compliance standards.

• Offer training or resources to help the customer navigate complian...read more
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Q2. How is your team management
Ans. 
I prioritize open communication, team empowerment, and continuous development to foster a high-performing sales team.
• Encourage open communication: I hold weekly check-ins to discuss challenges and successes, ensuring everyone feels heard.

• Empower team members: I delegate responsibilities based on individual strengths, allowing team members to take ownership of their roles.

• Focus on continuous development: I implement reg...read more
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What are the role of every employee and everyone summit daly report or not