Add office photos
Filter interviews by
Jana Small Finance Bank Customer Service Executive Interview Questions and Answers for Experienced
Updated
19 Jun 2024
1 interview found
Sort by:
Popular
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in May 2024.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Old Company working Add Answer
2
Cashier Round (1 Question)
- Q1. What is Cashier's working View Answers (1)
Top trending discussions
View All
Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Jana Small Finance Bank?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (3 Questions)
- Q1. Tell me about Yourself Add Answer
- Q2. What was my in hand salary at my previous job? Add Answer
- Q3. Expectations about salary and giving their salary bracket. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Everyone can go for an interview and try to experience atleast not for growth but for learning purpose like what services/solutions can we provide to help the customers,etc.
Interview experience
Good
Difficulty level
Hard
Duration
-
Result
Selected
I applied via Referral
2 Interview Rounds
1
HR Round (3 Questions)
- Q1. What is banking. View Answers (1)
- Q2. Why need banking View Answers (1)
- Q3. Type of Banks service View Answers (1)
2
UH Round (2 Questions)
- Q1. What is ATM card View Answers (1)
- Q2. What is credit card View Answers (1)
Interview experience
Poor
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Walk-in
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (3 Questions)
- Q1. About self name Village View Answers (1)
- Q2. Any experience banking View Answers (1)
- Q3. 4 years experience Add Answer
3
HR Round (4 Questions)
- Q1. Aap ke family main kon hai Add Answer
- Q2. Main or mere husband Add Answer
- Q3. Are you interested Add Answer
- Q4. Yes I'm interested Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Campus Placement and was interviewed in Dec 2023.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Tell me something about yourself Add Answer
- Q2. What skills are essential in customer service Add Answer
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I was interviewed before May 2023.
3 Interview Rounds
1
Aptitude Test Round
The thing is your interview is not a based on aptitude.
2
One-on-one Round (1 Question)
- Q1. After aptitude test Manager will take the interview and they are helping to complete the task. But it based on your willingness. Add Answer
3
HR Round (1 Question)
- Q1. Salary descision with Hr. Add Answer
Customer Service Executive Interview Questions
Utkarsh Small Finance Bank
Anonymous
posted on 18 Jun 2022
I applied via Approached by Company and was interviewed in May 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Aptitude Test Round
Some test should arrange to join company
Interview Preparation Tips
Topics to prepare for Utkarsh Small Finance Bank Customer Service Executive interview:
- Previous job
- About packages
I was interviewed in May 2021.
1 Interview Round
Interview Questions
- Q1. APY MINIMUM AND MAXIMUM AGE
View Answers (1)
- Q2. SHG MINIMUM AND MAXIMUM MEMBERS
Add Answer
- Q3. MAXIMUM 20 MEMBERS
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - THIS INTERVIEW WAS A PROMOTION INTERVIEW FROM EXECUTIVE TO ASSISTANT MANAGER. THIS LASTED FOR ABOUT 15 MINUTES. MOST OF THE QUESTIONS ASKED WERE ABOUT THE DESKS WE HANDLE IN BANK DAILY. THAT WAS THE FIRST INTERVIEW I EVER FACED. I WAS VERY TENSE AND WAS UNABLE TO ANSWER MY QUESTIONS. YOU NEED TO STAY CALM AND TRY TO RELAX.
I applied via Recruitment Consultant and was interviewed before Sep 2020.
3 Interview Rounds
Interview Questions
- Q1. Tell me about yourself, family background
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Easy go interview, they jst check communication skills, interview was easy,
Customer Service Executive Interview Questions
Kotak Mahindra Bank
mangesh jadhav
posted on 24 Jun 2024
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Tell me the Introduction Add Answer
- Q2. Banking products Add Answer
Jana Small Finance Bank Interview FAQs
How many rounds are there in Jana Small Finance Bank Customer Service Executive interview for experienced candidates?
Jana Small Finance Bank interview process for experienced candidates usually has 2 rounds. The most common rounds in the Jana Small Finance Bank interview process for experienced candidates are HR.
How to prepare for Jana Small Finance Bank Customer Service Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jana Small Finance Bank. The most common topics and skills that interviewers at Jana Small Finance Bank expect are Customer Service, Calling, English, Hindi and Telecalling.
What are the top questions asked in Jana Small Finance Bank Customer Service Executive interview for experienced candidates?
Tell us how to improve this page.
Jana Small Finance Bank Interviews By Designations
- Jana Small Finance Bank Business Development Executive Interview Questions
- Jana Small Finance Bank Relationship Manager Interview Questions
- Jana Small Finance Bank Brach Operation Manager Interview Questions
- Jana Small Finance Bank Assistant Manager Interview Questions
- Jana Small Finance Bank Area Head Interview Questions
- Jana Small Finance Bank Customer Relationship Manager Interview Questions
- Jana Small Finance Bank Senior Officer Interview Questions
- Jana Small Finance Bank Branch Head Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
People are getting interviews through
based on 1 Jana Small Finance Bank interview
WalkIn
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Customer Service Executive Interview Questions from Similar Companies
Fast track your campus placements
20%
less
than the average Customer Service Executive Salary in India
View more details
Jana Small Finance Bank Customer Service Executive Reviews and Ratings
based on 22 reviews
Rating in categories
|
Business Development Executive
523
salaries
|  ₹1.3 L/yr - ₹4.5 L/yr |
|
Assistant Manager
499
salaries
| ₹1.9 L/yr - ₹6.6 L/yr |
|
Senior Officer
488
salaries
| ₹1 L/yr - ₹3.8 L/yr |
|
Relationship Manager
480
salaries
| ₹1.3 L/yr - ₹7 L/yr |
|
Senior Executive
441
salaries
| ₹1.5 L/yr - ₹4.7 L/yr |
Explore more salaries
Compare Jana Small Finance Bank with
Ujjivan Financial Services
Compare
Equitas Small Finance Bank
Compare
Bharat Financial Inclusion
Compare
Bandhan Bank
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Did you find this page helpful?
Yes No
- Home >
- Interviews >
- Jana Small Finance Bank Interview Questions >
- Jana Small Finance Bank Customer Service Executive Interview Questions for Experienced
Share an Interview