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Utkarsh Small Finance Bank

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3.8

based on 3.2k Reviews

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Utkarsh Small Finance Bank Customer Service Executive Interview Questions and Answers

Updated 2 Jun 2024

Utkarsh Small Finance Bank Customer Service Executive Interview Experiences

4 interviews found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 2 Jun 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. KYC SERVICE CASH HANDLING
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - GOOD WY FOR LEARNING

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 18 Jun 2022

I applied via Approached by Company and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Some test should arrange to join company

Interview Preparation Tips

Topics to prepare for Utkarsh Small Finance Bank Customer Service Executive interview:
  • Previous job
  • About packages
Interview preparation tips for other job seekers - Be aspirant. Be positive. Being understandable.

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Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 11 Oct 2020

I applied via Referral

Interview Questionnaire 

2 Questions

  • Q1. Why ar yu join bank??
    • Add your answer
  • Q2. What is the difference between cuurent and saving a/c?
  • Ans. 

    Current account is for frequent transactions while savings account is for saving money.

    • Current account is meant for business transactions while savings account is for personal use.

    • Current account usually has higher minimum balance requirements than savings account.

    • Current account may offer overdraft facility while savings account usually does not.

    • Savings account usually earns interest while current account does not.

    • Exa...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple qus. Are asking the interviewers.
Basic knowledge is very essential. Knw yu

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 11 Mar 2022

I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

50 questions asked about Maths reasoning English general knowledge and general awareness

Round 2 - Technical 

(2 Questions)

  • Q1. Frequently 10 questions asked about computer software and hardware knowledge
    • Add your answer
  • Q2. Asking about my location, my working time and my ability to execute my job as needed
    • Add your answer
Round 3 - Assignment 

Giving my assignment as per my training done

Interview Preparation Tips

Topics to prepare for Utkarsh Small Finance Bank Customer Service Executive interview:
  • Computer Operating
  • Computer Skills
  • Communication Skills
  • Computer Hardware
  • Accounting
  • Team Management
Interview preparation tips for other job seekers - Prepare yourself as per company needs

Utkarsh Small Finance Bank interview questions for designations

 Senior Customer Service Executive

 (1)

 Customer Service Officer

 (14)

 Customer Relation Officer

 (1)

 Customer Relationship Officer

 (1)

 CSO(Customer Support Officer)

 (1)

 Senior Executive

 (7)

 Sales Executive

 (6)

 Operations Executive

 (1)

Top trending discussions

View All
Human Resources
11h
a system engineer
Why so many recruiters are bad at their jobs?
It happens to me a lot. I get an email from a recruiter with just the job title and description. I replied, "Thanks, can you tell me the company name and salary?" Most of the time they tell me. But sometimes, they say things like, "It's a company in banking." I ask again, "Which company? And how much will they pay?" Why is it so hard for them to give me this simple information? And their follow-up is terrible. They don't even remember our conversation. It's ridiculous.
Got a question about Utkarsh Small Finance Bank?
Ask anonymously on communities.

Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Jana Small Finance Bank user image Anonymous

posted on 26 Jan 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - HR 

(1 Question)

  • Q1. Lat working experience with skillset that would help in current Job role.
    • Add your answer

Customer Service Executive Interview Questions & Answers

Jana Small Finance Bank user image Anonymous

posted on 19 Jun 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Old Company working
    • Add your answer
Round 2 - Cashier 

(1 Question)

  • Q1. What is Cashier's working
  • Ans. 

    Cashier's working involves handling cash transactions, processing payments, and providing customer service.

    • Processing cash, credit, and debit card transactions

    • Balancing cash drawer at the end of shift

    • Providing receipts and refunds to customers

    • Assisting customers with inquiries or concerns

    • Maintaining a clean and organized work area

    • Answered by AI
    Add your answer

Customer Service Executive Interview Questions & Answers

Equitas Small Finance Bank user image Anonymous

posted on 20 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell about you and your career
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. How is your work
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Tell all about your self and career
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Tell about your self n
    • Add your answer

Customer Service Executive Interview Questions & Answers

Equitas Small Finance Bank user image Anonymous

posted on 20 Dec 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Personal details
    • Add your answer
  • Q2. Qualification
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I decided not to join the company due to the high level of work pressure.

Customer Service Officer Interview Questions & Answers

Satin Creditcare Network user image Anonymous

posted on 2 Mar 2022

I applied via Referral and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Pepper test

Interview Preparation Tips

Interview preparation tips for other job seekers - Good wark ni a same tame in job

Senior Executive Interview Questions & Answers

Satin Creditcare Network user image Anonymous

posted on 8 Nov 2021

I applied via Walk-in and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Collection kar paoge kiya?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Self confidence & motivation.
More about working at Utkarsh Small Finance Bank
golden leaf award

#3 Best Mid-Sized Banking Company - 2021

golden leaf award

Utkarsh Small Finance Bank Interview FAQs

How many rounds are there in Utkarsh Small Finance Bank Customer Service Executive interview?
Utkarsh Small Finance Bank interview process usually has 2 rounds. The most common rounds in the Utkarsh Small Finance Bank interview process are Aptitude Test, Technical and Assignment.
How to prepare for Utkarsh Small Finance Bank Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Utkarsh Small Finance Bank. The most common topics and skills that interviewers at Utkarsh Small Finance Bank expect are Branch Banking, Branch Operations, Branch Sales, Casa and Current Account.
What are the top questions asked in Utkarsh Small Finance Bank Customer Service Executive interview?

Some of the top questions asked at the Utkarsh Small Finance Bank Customer Service Executive interview -

  1. What is the difference between cuurent and saving a...read more
  2. Frequently 10 questions asked about computer software and hardware knowle...read more
  3. KYC SERVICE CASH HANDL...read more

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Utkarsh Small Finance Bank Interviews By Designations

Interview Questions for Popular Designations

Utkarsh Small Finance Bank Customer Service Executive Interview Process

based on 3 interviews

Interview experience

4
  
Good
View more

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Utkarsh Small Finance Bank Customer Service Executive Salary
based on 74 salaries
₹1.3 L/yr - ₹3.1 L/yr
29% less than the average Customer Service Executive Salary in India
View more details

Utkarsh Small Finance Bank Customer Service Executive Reviews and Ratings

based on 17 reviews

3.7/5

Rating in categories

4.2

Skill development

3.9

Work-life balance

3.9

Salary

4.1

Job security

3.9

Company culture

3.7

Promotions

3.8

Work satisfaction

Explore 17 Reviews and Ratings
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