5 Utkarsh Small Finance Bank Customer Service Executive Interview Questions & Answers | Complete Prep Guide 2025

Utkarsh Small Finance Bank Customer Service Executive Interview Experiences

4 interviews found

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 2 Jun 2024

Interview experience

Average

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(1 Question)

Q1. KYC SERVICE CASH HANDLING

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - GOOD WY FOR LEARNING

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 18 Jun 2022

I applied via Approached by Company and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Some test should arrange to join company

Interview Preparation Tips

Topics to prepare for Utkarsh Small Finance Bank Customer Service Executive interview:

Previous job
About packages

Interview preparation tips for other job seekers - Be aspirant. Be positive. Being understandable.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 11 Oct 2020

I applied via Referral

Interview Questionnaire

2 Questions

Q1. Why ar yu join bank??

Add your answer

Q2. What is the difference between cuurent and saving a/c?

Ans.

Current account is for frequent transactions while savings account is for saving money.

Current account is meant for business transactions while savings account is for personal use.
Current account usually has higher minimum balance requirements than savings account.
Current account may offer overdraft facility while savings account usually does not.
Savings account usually earns interest while current account does not.
Exa...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple qus. Are asking the interviewers.
Basic knowledge is very essential. Knw yu

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 11 Mar 2022

I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Aptitude Test

50 questions asked about Maths reasoning English general knowledge and general awareness

Round 2 - Technical

(2 Questions)

Q1. Frequently 10 questions asked about computer software and hardware knowledge

Add your answer

Q2. Asking about my location, my working time and my ability to execute my job as needed

Add your answer

Round 3 - Assignment

Giving my assignment as per my training done

Interview Preparation Tips

Topics to prepare for Utkarsh Small Finance Bank Customer Service Executive interview:

Computer Operating
Computer Skills
Communication Skills
Computer Hardware
Accounting
Team Management

Interview preparation tips for other job seekers - Prepare yourself as per company needs

Top trending discussions

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Interview Tips & Stories

4d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Equitas Small Finance Bank

Anonymous

posted on 20 Dec 2024

Interview experience

Poor

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Approached by Company and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Personal details

Add your answer

Q2. Qualification

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I decided not to join the company due to the high level of work pressure.

Customer Service Executive Interview Questions & Answers

Equitas Small Finance Bank

Anonymous

posted on 20 Dec 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(1 Question)

Q1. Tell about you and your career

Add your answer

Round 2 - HR

(1 Question)

Q1. How is your work

Add your answer

Round 3 - HR

(1 Question)

Q1. Tell all about your self and career

Add your answer

Round 4 - HR

(1 Question)

Q1. Tell about your self n

Add your answer

Customer Service Executive Interview Questions & Answers

Jana Small Finance Bank

Anonymous

posted on 19 Jun 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR

(1 Question)

Q1. Old Company working

Add your answer

Round 2 - Cashier

(1 Question)

Q1. What is Cashier's working

Ans.

Cashier's working involves handling cash transactions, processing payments, and providing customer service.

Processing cash, credit, and debit card transactions
Balancing cash drawer at the end of shift
Providing receipts and refunds to customers
Assisting customers with inquiries or concerns
Maintaining a clean and organized work area

Answered by AI

Add your answer

Customer Service Executive Interview Questions & Answers

Jana Small Finance Bank

Anonymous

posted on 26 Jan 2025

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed before Jan 2024.

Round 1 - HR

(1 Question)

Q1. Lat working experience with skillset that would help in current Job role.

Add your answer

Senior Executive Interview Questions & Answers

Satin Creditcare Network

Anonymous

posted on 8 Nov 2021

I applied via Walk-in and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Collection kar paoge kiya?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Self confidence & motivation.

Customer Service Officer Interview Questions & Answers

Satin Creditcare Network

Anonymous

posted on 2 Mar 2022

I applied via Referral and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Pepper test

Interview Preparation Tips

Interview preparation tips for other job seekers - Good wark ni a same tame in job

Utkarsh Small Finance Bank Interview FAQs

How many rounds are there in Utkarsh Small Finance Bank Customer Service Executive interview?

Utkarsh Small Finance Bank interview process usually has 2 rounds. The most common rounds in the Utkarsh Small Finance Bank interview process are Aptitude Test, Technical and Assignment.

How to prepare for Utkarsh Small Finance Bank Customer Service Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Utkarsh Small Finance Bank. The most common topics and skills that interviewers at Utkarsh Small Finance Bank expect are Branch Banking, Branch Operations, Branch Sales, Casa and Current Account.

What are the top questions asked in Utkarsh Small Finance Bank Customer Service Executive interview?

Some of the top questions asked at the Utkarsh Small Finance Bank Customer Service Executive interview -

What is the difference between cuurent and saving a...read more
Frequently 10 questions asked about computer software and hardware knowle...read more
KYC SERVICE CASH HANDL...read more

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Utkarsh Small Finance Bank Interviews By Designations

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Utkarsh Small Finance Bank Customer Service Executive Interview Process

based on 3 interviews

Interview experience

Good

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Utkarsh Small Finance Bank Customer Service Executive Salary

based on 74 salaries

₹1.3 L/yr - ₹3.1 L/yr

29% less than the average Customer Service Executive Salary in India

View more details

Utkarsh Small Finance Bank Salaries in India

Customer Service Officer 607 salaries	₹0 L/yr - ₹0 L/yr
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