Utkarsh Small Finance Bank Customer Service Executive Reviews by 10+ Employees | Rated 3.7/5

What employees say about Utkarsh Small Finance Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

67% employees reported

Flexible timing

46% employees reported

Within city

54% employees reported

View more detailed insights

Gender based rating

4.4

Rated by Women

5 reviews

3.0

Rated by Men

9 reviews

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17 reviews found

Sort by: Popular

Customer Service Executive in New Delhi

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Dec 2024

Likes

Work culture was very healthy

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing to dislike about working at Utkarsh small finance bank

Customer Service Executive in Samastipur

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Sep 2024

Likes

I like about working bank

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

My working time any employee talking about other propes

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Varanasi

Full Time

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 16 Oct 2023

Likes

Teaching in operations

Dislikes

No boday can support in a business

Salary - Poor
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bhagalpur

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Aug 2023

Likes

Cso Bhawani Kumari

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No problem

Work Details

Work days: Monday to Friday (Strict Timings)

Customer Service Executive in Faizabad

Full Time

Gb branch Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 15 May 2022

Likes

Only learn for fresher

Dislikes

Yha bht kam krwate h koi jane ka time nhi h mai fresher thi mujhe banking sector ka knowledge nhi tha maine apni life ki bht bdi glati ki utkarsh bank me join hokar

Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Nagpur

Full Time

Ramtek Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Oct 2020

Likes

Utkarsh small Finance Bank Me Customer Service Officer Hu.. Work Itna Jada Hai.. Subah 8 bje se raat ke 11 bje tk work chalta rhta hai.. But Salary In Hand 10500 Milti Hai... Ye Kaha Ka Rule Hai.. RBI ka Aur Small Finance Bank ka.. Salary Kam Aur Work Jyada.. RBI humari Kuch Help Krde Aur Salary Me Increament Karwa De please Sir... Any One Help Me please

Skill development - Excellent

Dislikes

Work Overload And Salary Is To Low.. Only 10500 Per Month Why... How The Decided The Salry Of Customer Service Officer... Kam Khtm Hi Nahi Hota rat Ke 11 bje Tk

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

No Life... No Salary.. Work OverLoad... Tension 100%

Work timings: Flexible Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Utkarsh Small Finance Bank.

Customer Service Executive in Gurgaon / Gurugram

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 03 Jan 2019

Likes

Good working culture and Gud learning experience.

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Not excellent updated system .

Work Details

Exciting..

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

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Customer Service Executive in Darshana Nagar

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Sep 2023

Likes

Very good job and re enter in job

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislike in job

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Mehdawal sant kabir Nagar U. P

Branch Banking Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 19 May 2021

Likes

Work investment is not good

Dislikes

Employee behaviour is not good and office environment is very bad

Salary - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Very bad

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Service Executive in Lucknow

Liability Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 May 2021

Likes

There is much more things to learn if your seniors and manager support you. There is Career growth and opportunities. Health insurance facilities.

Dislikes

Politics inside branch. No coordination between BOM, BSM and BM. No fixed working hours. Pressure to do bussiness even in lockdown. Not good working environment . No job security ,my BOM threw me in lockdown because in pandemic situation I was not able to do bussiness.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Overall bad experience!

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Duddhi Sonebhadra

Micro Banking Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

3.0

Promotions

5.0

Work satisfaction

2.0

Company culture

5.0

Work-life balance

posted on 11 Mar 2022

Likes

Job security is good, work culture is some time good, management is poor, policy is good

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

As per says about growth in company I am not satisfied

Job security - Bad
Company culture - Poor

Work Details

I had joined Utkarsh Small Finance Bank on Oct 8th 2018 as Customer Service Officer to Sep 10th 2021, fulfill all work function and follow all the rules and regulations, satisfying for all task in the company to my senior, making my best in service

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Najafgarh

Full Time

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 15 Jul 2021

Likes

Nothing

Dislikes

Everything

Salary - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Terrible

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Service Executive in Kolkata

Retail Asset Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 28 Mar 2021

Likes

This a great place to work

Salary - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Saturday

Work related travel: This job involves Travel Within City.

Customer Service Executive in Hyderabad / Secunderabad

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Mar 2021

Likes

Very good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday

Customer Service Executive in Jamui

Mirzapur Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Mar 2020

Likes

trainingOtherTell us about your work at utkarsh small finance bank

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

In utkarsh we can create our future properly

Work Details

Not like an other bank

Work days: Monday to Friday (Flexible Timings)

Customer Service Executive

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Sep 2019

Likes

I hate this bank

Dislikes

Very bad

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Top trending discussions

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Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K. With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes. Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?

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Utkarsh Small Finance Bank Reviews by Designations

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AmbitionBox has 17 Utkarsh Small Finance Bank reviews submitted by Utkarsh Small Finance Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Utkarsh Small Finance Bank is the right compa...Read more

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Utkarsh Small Finance Bank Customer Service Executive Reviews