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iQor Global Services Debt Collector Interview Questions and Answers

Updated 18 Sep 2024

iQor Global Services Debt Collector Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About ur experience
Round 2 - One-on-one 

(1 Question)

  • Q1. Are u comfortable working with out cab.
  • Ans. 

    Yes, I am comfortable working without a cab.

    • I am comfortable using public transportation or my own vehicle to travel to work locations.

    • I am able to navigate the area efficiently and find alternative transportation options if needed.

    • I have experience working in locations where cabs are not readily available.

    • I am willing to adapt to different transportation situations to ensure I can fulfill my job duties effectively.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your salary expectations low when they ask. Or they will reject u without giving any reason.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Sep 2024. There were 4 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself then role and responsibilities
  • Q2. What makes you switch from an existing company to our company?
  • Ans. 

    I am looking for a new challenge and growth opportunities in a company known for its strong reputation and positive work culture.

    • Seeking new challenges and growth opportunities

    • Attracted to company's strong reputation

    • Interested in positive work culture

    • Possibility of career advancement

    • Better salary or benefits package

  • Answered by AI
  • Q3. Tell me about your previous company experience?
Round 2 - One-on-one 

(4 Questions)

  • Q1. Can spell your full name, place, contact number and address?
  • Ans. 

    Yes, I can spell my full name, place, contact number, and address.

    • Full Name: John Doe

    • Place: New York City

    • Contact Number: 555-555-5555

    • Address: 123 Main Street, Apt 1A, New York, NY 10001

  • Answered by AI
  • Q2. Tell which one you like either college life or working life?
  • Ans. 

    I prefer working life over college life due to the sense of accomplishment and independence it provides.

    • Working life offers financial stability and independence

    • College life can be stressful with exams and assignments

    • In working life, you can see the direct impact of your efforts on your career growth

    • Working life allows for more freedom to make decisions and take ownership of projects

  • Answered by AI
  • Q3. Tell about feminizam?
  • Ans. 

    Feminism is a social and political movement advocating for equal rights and opportunities for women.

    • Feminism aims to challenge and dismantle gender-based discrimination and inequality.

    • It seeks to empower women and promote gender equality in various aspects of society, including politics, economics, and culture.

    • Feminism encompasses a wide range of perspectives and approaches, including liberal feminism, radical feminism...

  • Answered by AI
  • Q4. It's an general topic, you guys need to prepare and communicate well. Then eagerly seeking accent and tone
Round 3 - Aptitude Test 

Calculation regarding percentage

Round 4 - Assignment 

One to one, handling US client and need to repeat the sentence and rearrange the sentence. Listening skill is important

Interview Preparation Tips

Interview preparation tips for other job seekers - I recently had an interview for the AR Caller position. Although the process initially took a while to start, they eventually began and carried out a thorough filtering process. They were focused on finding candidates who could effectively handle US clients. Dharun was really helpful, even though I couldn’t make it on time; I requested to reschedule for the afternoon, and he kindly made it possible. The HR team's attitude was impressive, from the way they communicated to the guidance they provided. They handled everything smoothly and clearly explained the roles and responsibilities as I progressed to the second round.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    Experienced operations professional with a proven track record of leading teams to success.

    • Over 5 years of experience in operations management

    • Strong leadership skills with a focus on team development

    • Implemented process improvements resulting in increased efficiency

    • Excellent communication and problem-solving abilities

  • Answered by AI
  • Q2. KIPs discussion
Round 2 - One-on-one 

(2 Questions)

  • Q1. Attrition and shrinkage explain
  • Ans. 

    Attrition and shrinkage are common terms used in operations management to explain the loss of employees and resources.

    • Attrition refers to the natural reduction in staff numbers due to resignations, retirements, or terminations.

    • Shrinkage refers to the loss of resources such as inventory, equipment, or funds due to theft, damage, or errors.

    • Both attrition and shrinkage can have a negative impact on operational efficiency ...

  • Answered by AI
  • Q2. Problem solving questions
Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    Experienced operations professional with a proven track record in leading teams to success.

    • Over 5 years of experience in operations management

    • Strong leadership skills with a focus on team development

    • Implemented process improvements resulting in increased efficiency

    • Excellent communication and problem-solving abilities

  • Answered by AI
  • Q2. Explain BPO KPIs
  • Ans. 

    BPO KPIs are key performance indicators used to measure the success of operations in a business process outsourcing company.

    • BPO KPIs are metrics used to evaluate the performance of various operations within a BPO company.

    • Examples of BPO KPIs include average handle time, first call resolution rate, customer satisfaction score, and agent utilization rate.

    • These KPIs help BPO companies track and improve their operational e...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills checking and knowledge checking of BPO KPIs and TL also.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What was your experience during the one-on-one round with the manager?
  • Q2. Basically check communication
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Technical round was taken by the 2 operation managers. Quotations asked related to accounting entries, excel formulas, application based questions.
  • Q2. What is accounting entry for an invoice booking, accrual, prepayment and depreciation.
  • Ans. 

    Accounting entries for invoice booking, accrual, prepayment, and depreciation.

    • Invoice booking: Debit accounts payable, credit expense or asset account.

    • Accrual: Debit expense or asset account, credit accrual account.

    • Prepayment: Debit prepayment account, credit cash or accounts payable.

    • Depreciation: Debit depreciation expense, credit accumulated depreciation.

  • Answered by AI
  • Q3. Excel formulas to club two cell values and what are limitations of VLOOKUP formula.
  • Ans. 

    Excel formulas to club two cell values and limitations of VLOOKUP formula.

    • To combine two cell values in Excel, you can use the CONCATENATE function or the ampersand (&) operator.

    • Example: =CONCATENATE(A1, B1) or =A1&B1

    • VLOOKUP is a powerful Excel function used to search for a value in a table and return a corresponding value from another column.

    • Limitations of VLOOKUP include: it only searches in the leftmost column of th...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with accounting entries, good excel knowledge and few basic + advance excel formulas.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

It consists of questions related to non verbal logical reasoning, English and basic computer questions.

Round 2 - One-on-one 

(4 Questions)

  • Q1. Recruiter asks to give introduction and ask general questions related to your profile. After that ask about bpo.
  • Q2. Introduce yourself?
  • Q3. What you want to join bpo?
  • Q4. Tell me about your previous experience?
Round 3 - Typing Test 

(1 Question)

  • Q1. They asked to give typing test?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Why do you want to work with our company?
Round 3 - Aptitude Test 

Selling antivirus online to a customer through chat only.

Round 4 - One-on-one 

(3 Questions)

  • Q1. Basic questions again.
  • Q2. Why do you want to work in BPO?
  • Q3. Are you ready for night shifts?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and believe in yourself. You will get selected
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Self introduction with manager

Team Lead Operations Interview Questions & Answers

Foundever user image Jayeshkumar R Purohit

posted on 20 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General introduction
Round 3 - Behavioral 

(2 Questions)

  • Q1. Tell me about yourself!
  • Q2. What positive changes would you like to bring to the organization?
  • Ans. As a Team Leader in the BPO organization, I would like to implement several positive changes. Firstly, I'd focus on enhancing communication within the team and with clients, fostering a more transparent and collaborative environment. Additionally, I'd introduce ongoing training and skill development programs to ensure the team stays up-to-date with industry trends. Streamlining processes to increase efficiency, along w...
  • Answered by Jayeshkumar R Purohit

Interview Preparation Tips

Interview preparation tips for other job seekers - Effective and confident, Presentable impressive attitude, and knowledge of the roles and responsibilities.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Indeed and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Assignment 

How good you speak english

Round 3 - Group Discussion 

Personal details, work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared and be confident

iQor Global Services Interview FAQs

How many rounds are there in iQor Global Services Debt Collector interview?
iQor Global Services interview process usually has 2 rounds. The most common rounds in the iQor Global Services interview process are One-on-one Round.

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iQor Global Services Debt Collector Salary
based on 6 salaries
₹4 L/yr - ₹5 L/yr
24% more than the average Debt Collector Salary in India
View more details

iQor Global Services Debt Collector Reviews and Ratings

based on 4 reviews

2.4/5

Rating in categories

2.4

Skill development

2.7

Work-Life balance

2.1

Salary & Benefits

2.5

Job Security

3.0

Company culture

2.2

Promotions/Appraisal

2.4

Work Satisfaction

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