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IGT Solutions Customer Service Executive Interview Questions, Process, and Tips
Top IGT Solutions Customer Service Executive Interview Questions and Answers
- Q1. What is BPO? Tell me about social media ?
- Q2. How to solve problems
- Q3. What is E-commerce
IGT Solutions Customer Service Executive Interview Experiences
13 interviews found
Mukhtar Ahamad
I applied via Walk-in and was interviewed before Aug 2021. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about your self and why should we hire you.
(1 Question)
- Q1. GDS knowledge like what is command name field..and what is the command fare rules...
Interview Preparation Tips
- Interview and technical knowledge
Anonymous
(2 Questions)
- Q1. Self introduction
- Q2. 1 minute speech on any topic for communication check
Selected
I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.
The intention behind facilitating a group discussion is to evaluate every candidate, check their persuasive skills, knowledge of the related subject, communication skills and most importantly their capability to structure arguments through logic, reason and factual information. Thus, if you are graduating from college soon and taking part in placement drives, we have enlisted all the commonly asked GD topics for the placement you must prepare to ace your Group Discussion and land your dream job!
An aptitude test is a measure of your ability to learn or perform required tasks and succeed in the environment you're in. They are not a measure of intelligence—these tests look for your strengths and weaknesses, giving you and the evaluator an idea of your abilities.
Interview Preparation Tips
Find what makes you passionate. ...
Show how you add value. ...
Network, network, network. ...
Stay positive. ...
Stand out from the crowd.
More items...
(2 Questions)
- Q1. Where do you see yourself 5 years from today ?
- Q2. What are your strengths and weakness ?
IGT Solutions interview questions for designations
Selected
I applied via Walk-in and was interviewed in Sep 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your self ? Why IGT solutions? What is customer service?
- Q2. What is BPO? Tell me about social media ?
- Ans.
BPO stands for Business Process Outsourcing. Social media refers to online platforms that allow users to create, share, and interact with content.
BPO involves outsourcing non-core business functions to a third-party provider.
Social media platforms include Facebook, Twitter, Instagram, and LinkedIn.
Social media is used for marketing, customer service, and communication.
Companies can use social media to engage with custo...
Interview Preparation Tips
Selected
(6 Questions)
- Q1. Where are you located
- Q2. Why should be hire you
- Q3. What are you salary expectation
- Q4. Why are you keep join our company
- Q5. Why you learned german
- Q6. How to solve problems
- Ans.
To solve problems, identify the root cause, brainstorm solutions, evaluate options, and implement the best one.
Identify the problem and its root cause
Brainstorm potential solutions
Evaluate the options and their potential outcomes
Implement the best solution and monitor its effectiveness
Seek feedback and make adjustments as necessary
Interview Preparation Tips
Customer Service Executive Jobs at IGT Solutions
prince kumar
(4 Questions)
- Q1. Parsnal interview
- Q2. Tell me about your self
- Q3. Why should we hire you
- Q4. Tell me about in lucknow.
I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.
Good morning
I'm Alka from Delhi.
I did my graduation from University of Delhi.
I did diploma (DIT) in Computer
We are three siblings.
My father occupation is govt. Job
My mother is housewife.
I'm hardwork and descipline person.
My strength is small thing makes me happy.
My weakness is small thing hurts me too.
My short term goal is get a job in reputed company.
My long term goal is become an airhostess.
Thank you! for giving me this opportunity to introduce myself.
Interview Preparation Tips
- customer care
- Computer Application
I applied via Recruitment Consulltant and was interviewed in Jul 2022. There was 1 interview round.
(1 Question)
- Q1. What do u know about the company ? Why do u want to join igt solutions? What makes u more good than others ?
Interview Preparation Tips
- Company Profiling
Interview Questionnaire
5 Questions
- Q1. Introduction about ourselves
- Q2. Hobbies
- Q3. What is BPO field
- Ans.
BPO stands for Business Process Outsourcing. It involves contracting non-core business activities to a third-party provider.
BPO is a cost-saving strategy for businesses.
It allows companies to focus on their core competencies.
BPO services include customer support, technical support, data entry, and more.
India is a popular destination for BPO services due to its large English-speaking workforce.
BPO industry is expected t...
- Q4. What is E-commerce
- Ans.
E-commerce refers to buying and selling of goods and services online.
E-commerce allows customers to shop from anywhere at any time.
It eliminates the need for physical stores and reduces overhead costs.
Examples include Amazon, eBay, and Alibaba.
E-commerce has grown rapidly in recent years due to the convenience it offers.
- Q5. What is social media
- Ans.
Social media refers to online platforms and tools that allow people to create, share, and exchange information and content.
Social media includes platforms like Facebook, Twitter, Instagram, and LinkedIn.
It allows users to connect with others, share information, and engage in discussions.
Social media can be used for personal or professional purposes, and has become an important tool for businesses to reach and engage wi...
Interview Questionnaire
1 Question
- Q1. Tell me something about yourself
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IGT Solutions Customer Service Executive Reviews and Ratings
based on 103 reviews
Rating in categories
|
Process Associate
3.6k
salaries
|  ₹1 L/yr - ₹8 L/yr |
|
Customer Service Executive
468
salaries
| ₹1 L/yr - ₹5.4 L/yr |
|
Team Lead
305
salaries
| ₹2.2 L/yr - ₹7 L/yr |
|
Customer Care Executive
253
salaries
| ₹1.1 L/yr - ₹5 L/yr |
|
Quality Analyst
192
salaries
| ₹1.6 L/yr - ₹6 L/yr |
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