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IDFC FIRST Bank
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IDFC FIRST Bank Customer Service Executive Interview Questions and Answers for Freshers
IDFC FIRST Bank Customer Service Executive Interview Experiences for Freshers
3 interviews found
Selected
I applied via Recruitment Consulltant and was interviewed before Jun 2023. There were 2 interview rounds.
(1 Question)
- Q1. What do you mean by vkyc
- Ans.
VKYC stands for Video Know Your Customer, a process used by companies to verify the identity of customers through video calls.
VKYC is a method of verifying the identity of customers remotely through video calls.
It is commonly used by financial institutions and other companies for customer onboarding.
VKYC helps in preventing identity theft and fraud by ensuring that the person being verified is the actual customer.
Durin...
(3 Questions)
- Q1. What are you favourite places to visit in Mumbai or what do you like the most about Mumbai
- Q2. Can you multitask
- Ans.
Yes, I am able to multitask effectively in order to handle multiple customer inquiries simultaneously.
I have experience juggling multiple tasks in previous customer service roles.
I prioritize tasks based on urgency and importance to ensure all customer needs are met.
I am able to switch between tasks quickly and efficiently without compromising quality of service.
For example, I have successfully handled phone calls, ema...
- Q3. Strength and weakness
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 2 interview rounds.
(1 Question)
- Q1. Self introduction
(3 Questions)
- Q1. Self introduction and about family
- Q2. Why you want to join IDFC First Bank
- Q3. Strength and Weakness
Interview Preparation Tips
I applied via Referral and was interviewed in Jun 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. 1.Self introduction ?
- Q2. 2. Qualifications
Interview Preparation Tips
What people are saying about IDFC FIRST Bank
Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
ICICI Bank
Aritro Mukherji
posted on 24 Sep 2017
I appeared for an interview before Sep 2016.
Interview Questionnaire
1 Question
- Q1. Pitch a Stock
- Ans.
Pitch a Stock
Invest in XYZ stock as it has shown consistent growth over the past few years.
XYZ stock has a strong market position and a solid track record of profitability.
The company's innovative products and strong management team make it a promising investment.
XYZ stock offers a competitive dividend yield, providing investors with a steady income stream.
With a low price-to-earnings ratio, XYZ stock is undervalued an
Interview Preparation Tips
Duration: 30 minutes
Total Questions: 40
Round: Group Discussion
Experience: We were asked to give an extempor
Duration: 5 minutes
Skills: Selling Skills, CAR Capacity Achievement Relationship, Creative Thinking
College Name: Ms Ramaiah Institute Of Management
I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell me about yourself, family background
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Kotak Mahindra Bank
Anonymous
posted on 11 Dec 2022
I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What do u know about kotak
- Q2. What is cutomer support
- Ans.
Customer support is the assistance provided to customers before, during, and after a purchase.
Customer support involves addressing customer inquiries and concerns
It can be provided through various channels such as phone, email, chat, or social media
The goal of customer support is to ensure customer satisfaction and loyalty
Examples of customer support include troubleshooting technical issues, processing returns or refun...
Interview Preparation Tips
I applied via Campus Placement and was interviewed before May 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Are you okay to work with operations and sales?
- Q2. Willing to work/reallocate anywhere in the city/state
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Tell me about your self. Share your job experience.
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Jan 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Introduction of yourself , tell me about your ex job Why you left previous job
- Q2. Salary expectations for the job
Interview Preparation Tips
Share your experiences
Dressing up properly very important for interview
Not to be nervous
Customer Service Executive Interview Questions & Answers
Jana Small Finance Bank
Anonymous
posted on 19 Jun 2024
Selected
I applied via Walk-in and was interviewed in May 2024. There were 2 interview rounds.
(1 Question)
- Q1. Old Company working
(1 Question)
- Q1. What is Cashier's working
- Ans.
Cashier's working involves handling cash transactions, processing payments, and providing customer service.
Processing cash, credit, and debit card transactions
Balancing cash drawer at the end of shift
Providing receipts and refunds to customers
Assisting customers with inquiries or concerns
Maintaining a clean and organized work area
IDFC FIRST Bank Interview FAQs
The duration of IDFC FIRST Bank Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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IDFC FIRST Bank Interviews By Designations
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IDFC FIRST Bank Customer Service Executive Interview Process for Freshers
based on 2 interviews
Interview experience
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IDFC FIRST Bank Customer Service Executive Reviews and Ratings
based on 61 reviews
Rating in categories
|
Deputy Manager
2.7k
salaries
|  ₹2.2 L/yr - ₹9.5 L/yr |
|
Assistant Manager
1.6k
salaries
| ₹2 L/yr - ₹7.1 L/yr |
|
Manager
1.5k
salaries
| ₹3.5 L/yr - ₹12 L/yr |
|
Senior Officer
1.4k
salaries
| ₹2 L/yr - ₹5.4 L/yr |
|
Sales Officer
1.4k
salaries
| ₹1 L/yr - ₹5 L/yr |
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