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IDFC FIRST Bank
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IDFC FIRST Bank Customer Service Executive Interview Questions and Answers for Experienced
IDFC FIRST Bank Customer Service Executive Interview Experiences for Experienced
4 interviews found
Selected
I applied via Campus Placement and was interviewed in Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. Tell me something about yourself
- Q2. What skills are essential in customer service
Hrishi Takkar
Selected
I applied via Naukri.com and was interviewed in Jul 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Tell Me about yourself
- Ans. Give Brief about your family background, Education and later ur experience
- Q2. What is your Expected CTC?
- Ans.
My expected CTC is based on my experience, skills, and industry standards.
Consider my years of experience in customer service
Research industry standards for Customer Service Executives
Factor in my skills and qualifications relevant to the role
Provide a range rather than a specific number
Be open to negotiation based on the overall compensation package
- Q3. 30% more from the previous employer
Interview Preparation Tips
- Banking
- Loans
- Saving Account
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself
Khushi Saini
I applied via Referral and was interviewed in Aug 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. About my background n related to the sales service
Interview Preparation Tips
IDFC FIRST Bank interview questions for designations
What people are saying about IDFC FIRST Bank
Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
ICICI Bank
Aritro Mukherji
posted on 24 Sep 2017
I appeared for an interview before Sep 2016.
Interview Questionnaire
1 Question
- Q1. Pitch a Stock
- Ans.
Pitch a Stock
Invest in XYZ stock as it has shown consistent growth over the past few years.
XYZ stock has a strong market position and a solid track record of profitability.
The company's innovative products and strong management team make it a promising investment.
XYZ stock offers a competitive dividend yield, providing investors with a steady income stream.
With a low price-to-earnings ratio, XYZ stock is undervalued an
Interview Preparation Tips
Duration: 30 minutes
Total Questions: 40
Round: Group Discussion
Experience: We were asked to give an extempor
Duration: 5 minutes
Skills: Selling Skills, CAR Capacity Achievement Relationship, Creative Thinking
College Name: Ms Ramaiah Institute Of Management
I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell me about yourself, family background
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Kotak Mahindra Bank
Anonymous
posted on 11 Dec 2022
I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What do u know about kotak
- Q2. What is cutomer support
- Ans.
Customer support is the assistance provided to customers before, during, and after a purchase.
Customer support involves addressing customer inquiries and concerns
It can be provided through various channels such as phone, email, chat, or social media
The goal of customer support is to ensure customer satisfaction and loyalty
Examples of customer support include troubleshooting technical issues, processing returns or refun...
Interview Preparation Tips
I applied via Campus Placement and was interviewed before May 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Are you okay to work with operations and sales?
- Q2. Willing to work/reallocate anywhere in the city/state
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Tell me about your self. Share your job experience.
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Jan 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Introduction of yourself , tell me about your ex job Why you left previous job
- Q2. Salary expectations for the job
Interview Preparation Tips
Share your experiences
Dressing up properly very important for interview
Not to be nervous
IDFC FIRST Bank Interview FAQs
The duration of IDFC FIRST Bank Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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IDFC FIRST Bank Customer Service Executive Interview Process for Experienced
based on 3 interviews
Interview experience
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IDFC FIRST Bank Customer Service Executive Reviews and Ratings
based on 61 reviews
Rating in categories
|
Deputy Manager
2.7k
salaries
|  ₹2.2 L/yr - ₹9.5 L/yr |
|
Assistant Manager
1.6k
salaries
| ₹2 L/yr - ₹7.1 L/yr |
|
Manager
1.5k
salaries
| ₹3.5 L/yr - ₹12 L/yr |
|
Senior Officer
1.4k
salaries
| ₹2 L/yr - ₹5.4 L/yr |
|
Sales Officer
1.4k
salaries
| ₹1 L/yr - ₹5 L/yr |
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