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Sales process is a series of steps taken by a salesperson to acquire, nurture, and close deals with potential customers.
Prospecting: Identifying potential customers and reaching out to them.
Qualifying: Determining if the prospect is a good fit for the product or service.
Presenting: Showcasing the product or service to the prospect.
Handling objections: Addressing any concerns or doubts the prospect may have.
Closing: Fin...
I was interviewed in Feb 2025.
I have over 5 years of experience in the automobile industry, focusing on claims management and customer service.
Worked for XYZ Insurance for 3 years, handling automobile claims and ensuring timely resolutions.
Managed a team of 5 in processing claims, improving efficiency by 20%.
Conducted training sessions for new hires on claims procedures and customer interaction.
Collaborated with auto repair shops to assess damages
The claims process involves reporting, investigation, evaluation, and settlement of insurance claims.
Claim Reporting: The insured reports the incident to the insurer, providing necessary details.
Investigation: The insurer investigates the claim, gathering evidence and statements from involved parties.
Evaluation: The insurer assesses the claim's validity and determines the amount payable based on policy terms.
Settlement...
A claim handler processes insurance claims, ensuring accurate assessment and timely resolution for policyholders.
Review and assess claims submitted by policyholders for validity and coverage.
Investigate claims by gathering necessary documentation, such as medical records or police reports.
Communicate with clients to explain the claims process and gather additional information.
Negotiate settlements with clients or third...
I have a family of five, including my parents, two siblings, and myself, creating a close-knit and supportive environment.
My father is an engineer, and my mother is a teacher, both instilling strong values in us.
I have an older sister who is pursuing a career in medicine, and a younger brother who loves sports.
We often spend weekends together, whether it's hiking or playing board games, strengthening our bond.
I was interviewed in Sep 2024.
I am a dedicated professional with a passion for motor claims handling and a strong background in customer service.
Experience: Over 5 years in the motor claims industry, managing claims from initiation to resolution.
Skills: Proficient in assessing damages and negotiating settlements, ensuring fair outcomes for clients.
Customer Focus: Committed to providing excellent service, often receiving positive feedback from clien...
Motor claim handling involves assessing, processing, and settling claims for vehicle-related incidents.
Initial Notification: The claimant reports the incident to the insurance company.
Claim Investigation: Adjusters gather information, including police reports and witness statements.
Damage Assessment: Evaluating the extent of vehicle damage through inspections or estimates.
Claim Approval: Determining liability and appro...
A claim handler processes and manages insurance claims, ensuring accurate assessment and timely resolution for policyholders.
Evaluate claims by reviewing documentation and evidence, such as police reports and repair estimates.
Communicate with policyholders to gather necessary information and explain the claims process.
Negotiate settlements with claimants and service providers to reach fair compensation.
Maintain detaile...
The basic thing to handle in the claim process is effective communication and thorough documentation.
Gather all necessary information from the claimant, such as policy details and incident specifics.
Document all communications and decisions made during the claims process for transparency.
Assess the claim based on policy coverage and the evidence provided, such as photos or witness statements.
Maintain regular updates wi...
I have experience in relationship management, client communication, and financial analysis. I will contribute by building strong client relationships and providing tailored financial solutions.
Experience in relationship management and client communication
Strong background in financial analysis
Ability to build and maintain strong client relationships
Providing tailored financial solutions to meet client needs
ICICI Lombard General Insurance Company interview questions for popular designations
I was interviewed in Dec 2024.
Previous company introduction.
Salary levels for team leader roles are typically higher than individual contributor roles due to increased responsibilities and leadership duties.
Team leaders often receive higher salaries compared to team members due to their additional responsibilities in managing and leading a team.
Salary levels for team leaders may also vary based on the size of the team they are leading, the industry they are in, and their level ...
I was the Senior Project Manager at my last company.
Led a team of project managers and coordinators
Responsible for overseeing multiple projects from initiation to completion
Collaborated with cross-functional teams to ensure project success
Experienced Senior Manager with a proven track record of leading successful teams and driving business growth.
Over 10 years of experience in management roles
Strong leadership skills and ability to motivate teams
Track record of achieving targets and exceeding expectations
Expertise in strategic planning and decision-making
Effective communication and relationship-building skills
Get interview-ready with Top ICICI Lombard General Insurance Company Interview Questions
I was interviewed in Dec 2024.
I am a highly motivated and results-driven individual with a strong background in sales and team management.
I have over 5 years of experience in sales and business development.
I have successfully led a team of sales representatives to exceed targets by 20% in the last quarter.
I am skilled in building and maintaining relationships with clients and stakeholders.
I am a strategic thinker with a proven track record of devel...
Insurance is a financial protection mechanism where individuals or organizations pay premiums to an insurance company in exchange for coverage against potential losses or damages.
Insurance is a contract between the insured (policyholder) and the insurer (insurance company).
The insured pays a premium to the insurer in exchange for coverage against specified risks.
Insurance helps individuals and organizations mitigate fi...
I am a highly motivated and results-driven individual with a strong background in sales and team management.
I have over 5 years of experience in sales and business development.
I have successfully led a team of sales professionals to exceed targets by 20% in the last quarter.
I am skilled in building and maintaining strong relationships with clients and stakeholders.
I am passionate about coaching and mentoring team membe
I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.
A group discussion is a structured conversation among a group of individuals aimed at exchanging ideas, opinions, or information on a specific topic. Participants share their perspectives, engage in debate, and seek to reach a consensus or deeper understanding. This format is often used in educational settings, workplaces, or workshops to encourage collaboration and critical thinking.
I was interviewed in Aug 2024.
Risk analysis involves assessing potential risks and determining the likelihood of them occurring. LR stands for Loss Ratio, which is a key metric in insurance underwriting.
Identify potential risks associated with the insured property or individual
Evaluate the likelihood of these risks occurring based on historical data and industry trends
Calculate the Loss Ratio (LR) by dividing the total incurred losses by the total ...
Profit pool and loss pool are terms used in insurance underwriting to refer to the total profits and losses incurred by a group of policies or clients.
Profit pool refers to the total profits generated by a group of policies or clients within a specific time period.
Loss pool refers to the total losses incurred by a group of policies or clients within a specific time period.
Insurance companies use profit and loss pools t...
To analyze the loss making and profit making segments, I would review financial statements, conduct market research, and assess operational efficiency.
Review financial statements to identify revenue and expenses for each segment
Conduct market research to understand customer demand and competition in each segment
Assess operational efficiency by analyzing costs, production processes, and resource allocation
Compare profit...
The severity of accidents in a Mahindra Bolero is much higher than in a Tata Ace due to differences in size, weight, and safety features.
Mahindra Bolero is larger and heavier than Tata Ace, resulting in more impact during accidents.
Mahindra Bolero may have less advanced safety features compared to Tata Ace, leading to more severe injuries.
The structural design of Mahindra Bolero may not be as crash-resistant as Tata Ac
Top trending discussions
The duration of ICICI Lombard General Insurance Company interview process can vary, but typically it takes about less than 2 weeks to complete.
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