ICICI Bank Sales & Marketing Interview Questions and Answers

To convince a customer, understand their needs, build trust, provide value, and offer solutions.

• Listen actively to the customer's needs and concerns

• Build trust by being honest and transparent

• Provide value by highlighting the benefits of your product or service

• Offer solutions that meet the customer's specific needs

• Address any objections or concerns the customer may have

• Follow up with the customer to ensure satisfaction

Sales is the process of persuading a potential customer to buy a product or service.

• Sales involves identifying potential customers and their needs

• Salespeople use various techniques to convince customers to make a purchase

• Sales requires building relationships with customers to encourage repeat business

• Examples of sales include door-to-door sales, telemarketing, and online sales

• Successful salespeople are knowledgeable ab...read more