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Account related questions
Managing SLA involves setting clear expectations, monitoring performance, and addressing any deviations promptly.
Set clear and realistic SLA targets with stakeholders
Regularly monitor performance against SLA metrics
Implement processes to address any deviations from SLA
Communicate effectively with team members and stakeholders about SLA expectations
Use technology and tools to track and analyze SLA performance
Provide reg
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The duration of HGS interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 25 interviews
Interview experience
Hyderabad / Secunderabad,
Bangalore / Bengaluru
10-15 Yrs
Not Disclosed
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