
HGS


HGS Interview Questions and Answers for Freshers
Q1. Fish Bone Diagram
Fish Bone Diagram is a tool used to identify the root cause of a problem by analyzing its possible causes.
Also known as Ishikawa diagram or cause-and-effect diagram
Used in quality control and process improvement
Helps to identify the main categories of potential causes
Example: If the problem is low product quality, the categories could be materials, equipment, personnel, procedures, and environment
Q2. Describe briefly IP address and types of IP address
An IP address is a unique numerical label assigned to each device connected to a computer network. There are two types of IP addresses: IPv4 and IPv6.
IP address is a numerical label assigned to devices on a network
IPv4 addresses are 32-bit and expressed in decimal format (e.g., 192.168.0.1)
IPv6 addresses are 128-bit and expressed in hexadecimal format (e.g., 2001:0db8:85a3:0000:0000:8a2e:0370:7334)
IPv4 addresses are more commonly used, but IPv6 addresses are becoming more pre...read more
Q3. Explain any topic for 30seconds
The topic is artificial intelligence.
Artificial intelligence is a branch of computer science that focuses on creating intelligent machines.
It involves the development of algorithms and models that enable machines to perform tasks that would typically require human intelligence.
AI can be categorized into narrow AI, which is designed for specific tasks, and general AI, which aims to replicate human intelligence.
Examples of AI applications include virtual assistants like Siri an...read more
Q4. how many years sale line
I have 5 years of experience in sales.
I have worked in sales for 5 years.
During this time, I have gained experience in various sales techniques and strategies.
I have consistently met or exceeded sales targets in my previous roles.
I have also developed strong relationships with clients and customers.
I am always looking for ways to improve my sales skills and stay up-to-date with industry trends.
Q5. What is non voice process
Non voice process refers to any process that does not involve speaking or listening, but rather involves written communication.
Non voice processes include email support, chat support, data entry, and back-office operations.
These processes are typically handled through computer systems and software.
Examples of non voice processes include responding to customer inquiries via email, processing orders, and updating customer information.
Non voice processes are often used in indust...read more
Q6. 1.What is Class? 2.What is Object?syntax 3.What is OOP's?Concepts 4.SQL question like Create,update,delete the table and the it's data add data to table and other questions.
Class is a blueprint for creating objects in object-oriented programming. Objects are instances of classes.
Class is a template for creating objects with attributes and methods.
Objects are instances of classes that have their own unique data and behavior.
OOP's concepts include encapsulation, inheritance, polymorphism, and abstraction.
SQL commands like CREATE TABLE, UPDATE, DELETE are used to manipulate database tables and data.
Q7. Describe LAN, MAN, WAN
LAN, MAN, WAN are types of computer networks that differ in their geographical coverage and connectivity.
LAN (Local Area Network) is a network that connects devices within a limited area, such as a home, office, or building.
MAN (Metropolitan Area Network) is a network that covers a larger area, such as a city or town.
WAN (Wide Area Network) is a network that covers a large geographical area, such as a country or the entire world.
LANs are typically faster and more secure than ...read more
Q8. How do you manage SLA?
Managing SLA involves setting clear expectations, monitoring performance, and addressing any deviations promptly.
Set clear and realistic SLA targets with stakeholders
Regularly monitor performance against SLA metrics
Implement processes to address any deviations from SLA
Communicate effectively with team members and stakeholders about SLA expectations
Use technology and tools to track and analyze SLA performance
Provide regular reports on SLA performance to management
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