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HCLTech Customer Support Executive Interview Questions and Answers for Freshers

Updated 24 Dec 2021

HCLTech Customer Support Executive Interview Experiences for Freshers

2 interviews found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 16 Mar 2018

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. VERSANT TEST(English language and voice test)
    • Add your answer
  • Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
    • Add your answer
  • Q3. Salary discussion
    • Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

Customer Support Executive interview

user image Jobonymous

posted on 17 Nov 2021

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Q4. How to handle the system and all including desktop.
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What people are saying about HCLTech

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anavidwatcher
Verified Icon
1w
works at
HCLTech
The ever leading topic of notice period
I am working currently as a team lead for hcl and since idiotically I didn't switch any companies from start 2019 till now, I have a measly ctc of 4.3 lpa. I got an offer accepting 8lpa , but they are demanding to join in 15 days. And hcltech, being the company it is, is having 90 days notice period, negotiable to 60 days only. Initial negotiation with my current manager and the new company hr didn't go over that well, I am in a bind now. Any suggestions?
Got a question about HCLTech?
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Accenture user image Sharvari Kamble

posted on 10 Sep 2024

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 5 interview rounds.

Round 1 - Coding Test 

It was bad, its terrible company

Round 2 - HR 

(1 Question)

  • Q1. Worst company and worst HR
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Most fake company and fake, horrible interview experience
    • Add your answer
Round 4 - Group Discussion 

Most third class job

Round 5 - One-on-one 

(1 Question)

  • Q1. Waste of time, horrible
    • Add your answer

Customer Support Executive Interview Questions & Answers

Wipro user image Vijay Kumarch

posted on 7 Feb 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Normal aptitude for wase interview

Round 2 - Technical 

(1 Question)

  • Q1. Some technical question on c and java
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - For wase students it was easy once we clear the aptitude test.

Customer Support Executive Interview Questions & Answers

IBM user image Deepak kumar

posted on 13 Dec 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Introduction and skills check
    • Add your answer
  • Q2. Job experience in next job
    • Add your answer
  • Q3. Skills check or all questions
    • Add your answer
  • Q4. Back office questions
    • Add your answer
  • Q5. Complete profile
    • Add your answer

Customer Support Executive Interview Questions & Answers

Tech Mahindra user image padmalochan M.

posted on 14 Dec 2022

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic Questions About Yourself and achievements
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Skill test like customer handling, communication Skills, Some logical Questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident throughout the process, whatever may be the questions. You will get selected

Customer Support Executive Interview Questions & Answers

TCS user image Anonymous

posted on 1 Nov 2021

Interview Questionnaire 

1 Question

  • Q1. They ask what you wrote in resume
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good in interview, try to answer number of questions and don't be so tensed.

Customer Support Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 25 Apr 2022

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Some multiple questions and typing speed test

Round 2 - HR 

(1 Question)

  • Q1. Hr round they are asking questions we have to give answers they are asking lots of questions
    • Add your answer

Interview Preparation Tips

Topics to prepare for Wipro Customer Support Executive interview:
  • Product knowledge
Interview preparation tips for other job seekers - There are some tips like product knowledge account management

Customer Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 20 May 2022

I applied via Newspaper Ad and was interviewed in Apr 2022. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is your skill and how many years for work.
    • Add your answer
  • Q2. You have a laptop and best network speed and 4g processes
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This is my favorite job and I am like for work

Customer Support Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 24 Apr 2022

I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic questions we have to resolve and multiple questions we have to select correct one

Round 2 - Case Study 

They provide 1 topic we have to define it read it

Interview Preparation Tips

Interview preparation tips for other job seekers - It's very good if people are facing any issue they are not getting so
More about working at HCLTech
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HCLTech Interview FAQs

How to prepare for HCLTech Customer Support Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HCLTech. The most common topics and skills that interviewers at HCLTech expect are international bpo, Customer Service, customer support, international voice and voice process.
What are the top questions asked in HCLTech Customer Support Executive interview for freshers?

Some of the top questions asked at the HCLTech Customer Support Executive interview for freshers -

  1. VERSANT TEST(English language and voice tes...read more
  2. You will hear small sentences in English and are asked to repeat them, you woul...read more

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HCLTech Customer Support Executive Salary
based on 83 salaries
₹1.5 L/yr - ₹4 L/yr
10% less than the average Customer Support Executive Salary in India
View more details

HCLTech Customer Support Executive Reviews and Ratings

based on 23 reviews

3.0/5

Rating in categories

4.4

Skill development

4.3

Work-life balance

2.5

Salary

4.7

Job security

4.5

Company culture

2.4

Promotions

3.2

Work satisfaction

Explore 23 Reviews and Ratings
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