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HCL TechBee Senior Customer Service Executive Interview Questions and Answers
Updated
28 Jan 2022
1 interview found
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6 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round
3
Technical Round
4
Group Discussion Round
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
5
One-on-one Round
6
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Interview Preparation Tips
Interview preparation tips for other job seekers - Senior customer service
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Interview questions from similar companies
Senior Customer Service Executive Interview Questions
Teleperformance
Anonymous
posted on 29 Nov 2024
Interview experience
Good
Difficulty level
Moderate
Duration
6-8 weeks
Result
Selected
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Basic things about your previous work experience Add Answer
- Q2. Payments domestic international kyc Add Answer
2
One-on-one Round (1 Question)
- Q1. Previous work experience View Answers (1)
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in May 2024.
1 Interview Round
1
One-on-one Round (3 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Why did you leave your privious job Add Answer
- Q3. Why you want to join this company Add Answer
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Group Discussion Round
Good amazon details
2
One-on-one Round (5 Questions)
- Q1. Amazon service is good Add Answer
- Q2. Amazon is write Add Answer
- Q3. Amazon service kaise kare Add Answer
- Q4. Amazon service kya kya hota hai Add Answer
- Q5. Amazon mai kya hai Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Amazon is good tips and so sweet services
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Aug 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. Tell me something about yourself Add Answer
- Q2. How was your last birthday Add Answer
3
One-on-one Round (1 Question)
- Q1. Mock call was taken Add Answer
Aniket raj
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Feb 2023.
3 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell us about yourself, yesterday day schedule Add Answer
2
Aptitude Test Round
Fill in the blanks,speaking and listening ability
3
One-on-one Round (1 Question)
- Q1. Tell me about yourself,past experience Add Answer
Senior Customer Service Executive Interview Questions
Teleperformance
Anonymous
posted on 27 Oct 2024
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Work experience Add Answer
Interview experience
Poor
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Sep 2024.
2 Interview Rounds
1
Aptitude Test Round
Basic knowledge of IQ
2
HR Round (2 Questions)
- Q1. Memorable day and roles and responsibilities View Answers (1)
- Q2. Tell me something about your self View Answers (1)
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2024.
1 Interview Round
1
HR Round (1 Question)
- Q1. Introduction n roles and responsibilities Add Answer
I applied via Referral and was interviewed in May 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (4 Questions)
- Q1. What makes you a good CCE Add Answer
- Q2. How will you handle an angry customer? View Answers (2)
- Q3. If customer start abusing you. How will you handle him? View Answers (2)
- Q4. What is Business processing outsourcing? View Answers (2)
3
Aptitude Test Round
Grammer, conversational ability
4
HR Round (1 Question)
- Q1. What is customer Service? View Answers (2)
Interview Preparation Tips
Topics to prepare for Startek Senior Customer Service Executive interview:
Deep Product Knowledge
Convincing Skills
Understanding
Petience
Able to apologise when required
- ) Women Empowerment 2)Global Wa
Deep Product Knowledge
Convincing Skills
Understanding
Petience
Able to apologise when required
HCL TechBee Interview FAQs
How many rounds are there in HCL TechBee Senior Customer Service Executive interview?
HCL TechBee interview process usually has 6 rounds. The most common rounds in the HCL TechBee interview process are Resume Shortlist, One-on-one Round and Technical.
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