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HCLTech Senior Customer Service Executive Interview Questions and Answers
Updated
20 Feb 2024
3 interviews found
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Popular
Aniket raj
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Feb 2023.
3 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell us about yourself, yesterday day schedule Add Answer
2
Aptitude Test Round
Fill in the blanks,speaking and listening ability
3
One-on-one Round (1 Question)
- Q1. Tell me about yourself,past experience Add Answer
Anonymous
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Jan 2023.
2 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. About my self and my previous job profile and my skills Add Answer
2
HR Round (1 Question)
- Q1. About my background and salary negotiation. Add Answer
I applied via Recruitment Consultant and was interviewed in Dec 2020.
1 Interview Round
Interview Questions
- Q1. Personal questions related to past experience for the employer and also asked the process query that I worked for...so it was very simple the brand HCL seems to...read more
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be very strong and also keep your self confident as you are really looking forward to a good carriers scope..
What people are saying about HCLTech
View All
a manager
2w
Changing domain a good idea?
I've got 5+ yrs of presales experience in Financial Services domain. Building more domain experience thru courses too. Working in latest tech - Cloud, GenAI etc.
Got an offer in telecom, manufacturing - same presales role though with a decent hike. Also would be working in these techs only because this is the market now.
Would changing the domain be a good idea now?
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Interview questions from similar companies
Senior Customer Service Executive Interview Questions
Tech Mahindra
nadeem khan
posted on 14 Nov 2024
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in May 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Why you left your previous organisation View Answers (1)
- Q2. What is billing View Answers (1)
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Nov 2023.
2 Interview Rounds
1
Assignment Round
Company give a assignment which i have clear
2
HR Round (5 Questions)
- Q1. HR ask simply question about condidate Add Answer
- Q2. Like How many year's you have experience of costumer service executive Add Answer
- Q3. Tell me about your previous organization Add Answer
- Q4. Tell me about yourself Add Answer
- Q5. Are you interested in this role Add Answer
Interview Preparation Tips
Topics to prepare for Genpact Senior Customer Service Executive interview:
- I will clear the interview
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
Selected
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
It was easy and i cleared it the very first time.
3
HR Round (2 Questions)
- Q1. The HR would ask you to introduce yourself and check your communication skills and would ask you to speak on a particular topic if required Add Answer
- Q2. How comfortable are you working with night shifts and during the weekends Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good company to work with
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (1 Question)
- Q1. Self introduction, your previous experience and why did you left the previous organization Add Answer
3
Technical Round (1 Question)
- Q1. Technical questions on basic computers and some questions on customer services Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be fluent in english dont give any pauses in the middle
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (1 Question)
- Q1. Tell us about yourself Add Answer
3
Technical Round (1 Question)
- Q1. Why did you left your previous organization. Add Answer
I applied via Walk-in and was interviewed before Sep 2020.
3 Interview Rounds
Interview Questions
- Q1. Regarding toe the previous experience, strength and weakness
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be bold be confident in your words
I applied via Naukri.com and was interviewed in Mar 2022.
3 Interview Rounds
1
Aptitude Test Round
Aptitude stocks and shares concepts and formulas for beginners and professionals
2
HR Round (3 Questions)
- Q1. Tell me about yourself. Add Answer
- Q2. What is your family back ground Add Answer
- Q3. Why should we hire u Add Answer
3
HR Round (1 Question)
- Q1. Share details of your previous job. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - A while back, we asked our readers to tell us the best job search advice they’d ever heard. Now, from one job seeker to another, we’ve compiled their answers into a collection of the best job search advice from the job seekers themselves.
HCLTech Interview FAQs
How many rounds are there in HCLTech Senior Customer Service Executive interview?
HCLTech interview process usually has 2-3 rounds. The most common rounds in the HCLTech interview process are One-on-one Round, HR and Aptitude Test.
How to prepare for HCLTech Senior Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HCLTech. The most common topics and skills that interviewers at HCLTech expect are Communication Skills, Customer Service, International Voice Process, Chat Process and Customer Support.
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People are getting interviews through
based on 3 HCLTech interviews
Job Portal
Recruitment Consultant
Referral
33%
33%
33%
1% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Join HCLTech Find your spark and discover what drives you forward
Interview Questions from Similar Companies
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19%
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HCLTech Senior Customer Service Executive Reviews and Ratings
based on 79 reviews
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