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Amazon Senior Customer Service Executive Interview Questions and Answers

Updated 10 Apr 2024

2 interviews found

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Senior Customer Service Executive Interview Questions

user image Vijay ramrao mote

posted on 8 Dec 2023

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Group Discussion Round

Good amazon details

2

One-on-one Round (5 Questions)

  • Q1. Amazon service is good
  • Q2. Amazon is write
  • Q3. Amazon service kaise kare
  • Q4. Amazon service kya kya hota hai
  • Q5. Amazon mai kya hai

Interview Preparation Tips

Interview preparation tips for other job seekers - Amazon is good tips and so sweet services
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Introduction n roles and responsibilities

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Feb 2024.

2 Interview Rounds

1

Aptitude Test Round

Aptitude test with typing.

2

One-on-one Round (2 Questions)

  • Q1. Why you want to work with Groupon?
  • Q2. Last role where you face challenges?
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell me about your self

I applied via Campus Placement and was interviewed in Jun 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm, be prepared and be honest.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral

3 Interview Rounds

1

Group Discussion Round

Just asked to talk about Global Warming

2

Aptitude Test Round

It's just to check our English knowledge.

3

HR Round (1 Question)

  • Q1. It's so smooth, not asked many questions.

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was smooth and simple.
But the work environment was really pathetic,no one helped us during our training,team managers were not cooperative
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Apr 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Tell me about youself

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak boldly
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Jun 2023.

4 Interview Rounds

1

Group Discussion Round

Asked about the advantages and disadvantages of online shopping

2

Aptitude Test Round

Language proficiency and other aptitude

3

One-on-one Round (1 Question)

  • Q1. Basic questions related to cs and previous roles and responsibilities
4

HR Round (1 Question)

  • Q1. Salary discussions and further procedures
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Aptitude includes time and distance 30 minutes

3

Group Discussion Round

General topics for 15 minutes

4

One-on-one Round (2 Questions)

  • Q1. Previous experiences
  • Q2. Experience about the customer satisfaction

Amazon Interview FAQs

How many rounds are there in Amazon Senior Customer Service Executive interview?
Amazon interview process usually has 2 rounds. The most common rounds in the Amazon interview process are Resume Shortlist, Group Discussion and One-on-one Round.
What are the top questions asked in Amazon Senior Customer Service Executive interview?

Some of the top questions asked at the Amazon Senior Customer Service Executive interview -

  1. Amazon service kya kya hota ...read more
  2. Amazon service is g...read more
  3. Amazon service kaise k...read more

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Amazon Senior Customer Service Executive Salary
based on 57 salaries
₹2 L/yr - ₹5.5 L/yr
At par with the average Senior Customer Service Executive Salary in India
View more details

Amazon Senior Customer Service Executive Reviews and Ratings

based on 22 reviews

4.0/5

Rating in categories

3.9

Skill development

4.2

Work-Life balance

4.1

Salary & Benefits

3.7

Job Security

4.0

Company culture

3.9

Promotions/Appraisal

4.2

Work Satisfaction

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