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Fareportal Senior Customer Service Executive Interview Questions and Answers

Updated 1 Mar 2025

Fareportal Senior Customer Service Executive Interview Experiences

1 interview found

Senior Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 1 Mar 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Mar 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Question on VNA. Hr provides a document to test the VNA (voice and accent)
    • Add your answer
  • Q2. Questions on GDS (Global distribution system) whether experienced or not
    • Add your answer
Round 2 - Behavioral 

(1 Question)

  • Q1. Past experience, questions on GDS, scenarios on CS.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be well prepared. It’s a good organization for all those who wish to make their career in Travel Industry.

Top trending discussions

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Engineering - Software & QA
2w
crunchyroller
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works at
E6 Data Computing
Help me decide
Company type: Product based Startup Funding Level: Series A (10 million dollars) Base pay: 65L/yr Joining bonus: 2L Work: very good Work pressure: very high and hectic Status: Joined already and working Company type: Product based MNC Funding Level: Publicly listed in NYSE Base pay: 60L/yr Joining bonus: 5L Yearly Bonus: 9L worth of company stocks. RSU: $46,000 vested for 4 years WFH Setup: ₹33,000 one time. Work: don’t know but can’t be as good as the current organisation Work pressure: known for good work culture and WLB Status: Offered a role but not sure what to do.
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Interview questions from similar companies

Senior Customer Service Executive Interview Questions & Answers

Meesho user image Anonymous

posted on 14 Mar 2022

I applied via Referral and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What are your strengths and weaknesses?
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - We want to apply the jpbin google

Senior Customer Service Executive Interview Questions & Answers

Swiggy user image Anonymous

posted on 11 Oct 2020

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Intro, apti, psychomatrix, personal round with manager , hr round.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Swiggy likes confident people. Being confident is the key.....

Customer Care Executive Interview Questions & Answers

Myntra user image Anonymous

posted on 8 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Group discussion, or GD, is used by companies, universities, and other organizations to evaluate a candidate’s soft skills. The GD evaluates a candidate’s skills, such as interaction, time management, authoritativeness, critical thinking, intuition, listening skills, etc.

Round 2 - Technical 

(7 Questions)

  • Q1. What scripting language do you know?
  • Ans. 

    I am proficient in JavaScript, Python, and Ruby scripting languages.

    • JavaScript is commonly used for web development and can be used for both client-side and server-side scripting.

    • Python is known for its simplicity and readability, making it a popular choice for scripting and automation tasks.

    • Ruby is often used for web development and automation, with a focus on developer productivity.

    • Answered by AI
    Add your answer
  • Q2. What tools have you used to manage a remote team?
  • Ans. 

    I have used tools like Slack, Zoom, Trello, and Google Docs to manage a remote team effectively.

    • Slack for communication and quick updates

    • Zoom for virtual meetings and video calls

    • Trello for task management and tracking progress

    • Google Docs for collaborative document editing

    • Answered by AI
    Add your answer
  • Q3. What programming languages do you know?
  • Ans. 

    I am proficient in Java, Python, and SQL.

    • Java

    • Python

    • SQL

    • Answered by AI
    Add your answer
  • Q4. What is your strengths ?
    • Add your answer
  • Q5. How did you get this interview?
  • Ans. 

    I applied online through the company's website and was contacted for an interview.

    • Applied online through company's website

    • Received a call/email for interview

    • Submitted resume and cover letter

    • Answered by AI
    Add your answer
  • Q6. When was this interview?
    • Add your answer
  • Q7. How difficult was the interview?
    • Add your answer

Interview Preparation Tips

Topics to prepare for Myntra Customer Care Executive interview:
  • Your carrer goal
Interview preparation tips for other job seekers - We have enable a hybrid work model,which provides mobility support to employees coming to the office Asa well as flexi work options to these who want to work from home.

Customer Support Executive Interview Questions & Answers

Zomato user image Anonymous

posted on 4 Apr 2024

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

There was topic given for group discussion with a time limit of 10 mins

Round 2 - One-on-one 

(2 Questions)

  • Q1. I was not able to attend it
    • Add your answer
  • Q2. I was not selected for next round
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare yourself with different kind of scenarios

Customer Service Executive Interview Questions & Answers

Groupon user image Anonymous

posted on 19 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude test with typing.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Why you want to work with Groupon?
    • Add your answer
  • Q2. Last role where you face challenges?
    • Add your answer

Customer Support Executive Interview Questions & Answers

Uber user image Anonymous

posted on 19 Apr 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
    • Add your answer

Customer Relationship Manager Interview Questions & Answers

Udaan user image Saurabh Singh

posted on 14 Jan 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Business related questions

Round 2 - HR 

(1 Question)

  • Q1. Parsal inquiry and last company activity
    • Add your answer

Customer Service Executive Interview Questions & Answers

LinkedIn user image Anonymous

posted on 2 Dec 2021

I applied via Campus Placement and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. Situation based questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm, be prepared and be honest.

Senior Customer Service Executive Interview Questions & Answers

Meesho user image Anonymous

posted on 14 Mar 2022

I applied via Referral and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What are your strengths and weaknesses?
    • View 2 more answers
  • Q2. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - We want to apply the jpbin google
More about working at Fareportal

Fareportal Interview FAQs

How many rounds are there in Fareportal Senior Customer Service Executive interview?
Fareportal interview process usually has 2 rounds. The most common rounds in the Fareportal interview process are One-on-one Round and Behavioral.

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Fareportal Senior Customer Service Executive Salary
based on 39 salaries
₹3 L/yr - ₹6 L/yr
20% more than the average Senior Customer Service Executive Salary in India
View more details

Fareportal Senior Customer Service Executive Reviews and Ratings

based on 6 reviews

2.8/5

Rating in categories

2.8

Skill development

3.4

Work-life balance

2.8

Salary

3.4

Job security

2.3

Company culture

2.3

Promotions

2.8

Work satisfaction

Explore 6 Reviews and Ratings
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