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Fareportal Senior Customer Service Executive Interview Questions and Answers

Updated 1 Mar 2025

Fareportal Senior Customer Service Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Mar 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Question on VNA. Hr provides a document to test the VNA (voice and accent)
  • Q2. Questions on GDS (Global distribution system) whether experienced or not
Round 2 - Behavioral 

(1 Question)

  • Q1. Past experience, questions on GDS, scenarios on CS.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be well prepared. It’s a good organization for all those who wish to make their career in Travel Industry.

Sun Pharmaceutical Industries

Join us and thrive in a company culture that inspires and empowers.

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Jun 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. No relevant questions to the job
  • Q2. Basic English tests

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are qualified above graduation, this is not the job you should be looking for.

I applied via Recruitment Consulltant and was interviewed in Sep 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - They will hire you,need not to worry
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Mar 2024.

Round 1 - Assignment 

I have met good experience

Round 2 - One-on-one 

(5 Questions)

  • Q1. What is your qualification?
  • Ans. I am M.A ,B.Ed
  • Answered Anonymously
  • Q2. How many years you have teaching experience?
  • Ans. 24 years teaching experience.
  • Answered Anonymously
  • Q3. Do you want job?
  • Q4. Where do you live?
  • Q5. When will join your job?
  • Ans. İmmediatiely
  • Answered by satinder kaur

Interview Preparation Tips

Interview preparation tips for other job seekers - If candidates are giving the good interview then you selected that person.
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic communication and experience check
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic communication and experience check
Round 3 - One-on-one 

(1 Question)

  • Q1. Basic communication and experience check
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
-

I was interviewed in Oct 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Inventory and dispatch

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Intro, apti, psychomatrix, personal round with manager , hr round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Swiggy likes confident people. Being confident is the key.....
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How do you handle rejection??
  • Ans. 

    I handle rejection by staying positive, learning from the experience, and moving forward.

    • Maintain a positive attitude and don't take rejection personally.

    • Reflect on the reasons for rejection and learn from them to improve.

    • Seek feedback from the rejection to understand areas for growth.

    • Stay persistent and keep pushing forward despite setbacks.

    • Use rejection as motivation to work harder and prove yourself.

    • Remember that re...

  • Answered by AI
  • Q2. How to handle customer requirements?
  • Ans. 

    Handle customer requirements by actively listening, asking clarifying questions, offering solutions, and following up.

    • Listen actively to understand the customer's needs and preferences

    • Ask clarifying questions to ensure you fully understand the requirements

    • Offer solutions that meet the customer's needs and provide value

    • Follow up to ensure customer satisfaction and address any additional requirements

    • Provide excellent cus

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be your self
Round 1 - HR 

(1 Question)

  • Q1. Why should we hire you?
Round 2 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge of All Holiday Destinations,All Itnary
And cab partner in holiday destinations.knowledge of destination hotel.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

Will Travel and tourism industry boom within the span of 5 years?

Round 3 - HR 

(2 Questions)

  • Q1. Where do yo see yourself after 5 years?
  • Q2. Situational Question : if you were been attacked by a tiger in a jungle what will you do?
  • Ans. 

    I would try to slowly back away while making myself look bigger and making loud noises to scare the tiger away.

    • Stay calm and avoid making sudden movements

    • Slowly back away while facing the tiger

    • Make yourself look bigger by raising your arms and opening your jacket

    • Make loud noises to scare the tiger away

    • Do not turn your back on the tiger or run away

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident with good communication skill with good knowledge of travel and tourism industry.
Contribute & help others!
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Fareportal Interview FAQs

How many rounds are there in Fareportal Senior Customer Service Executive interview?
Fareportal interview process usually has 2 rounds. The most common rounds in the Fareportal interview process are One-on-one Round and Behavioral.
What are the top questions asked in Fareportal Senior Customer Service Executive interview?

Some of the top questions asked at the Fareportal Senior Customer Service Executive interview -

  1. Question on VNA. Hr provides a document to test the VNA (voice and acce...read more
  2. Questions on GDS (Global distribution system) whether experienced or ...read more
  3. Past experience, questions on GDS, scenarios on ...read more

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Fareportal Senior Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
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Fareportal Senior Customer Service Executive Salary
based on 39 salaries
₹3 L/yr - ₹6 L/yr
20% more than the average Senior Customer Service Executive Salary in India
View more details

Fareportal Senior Customer Service Executive Reviews and Ratings

based on 6 reviews

2.8/5

Rating in categories

2.8

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3.4

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2.8

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3.4

Job security

2.3

Company culture

2.3

Promotions

2.8

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