Fareportal Senior Customer Service Executive Reviews
based on 5 reviews
Updated 20 Aug, 2022
Overall Rating
2.6/5
How AmbitionBox ratings work?
Category Ratings
2.7
Job Security
2.6
Company culture
2.6
Salary & Benefits
2.6
Work-Life balance
2.6
Skill development
2.6
Promotions/Appraisal
2.6
Work Satisfaction
Fareportal is rated
2.6 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Fareportal is rated
2.6 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
5 reviews found
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Popular
Senior Customer Service Executive in
Gurgaon / Gurugram
Tourism Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Jul 2020
Likes
I don't give a shit to this company who layed off more than 700 employees in Covid-19. They just used us and through us. I suggest to everyone that never trust on fareportal. CEO is a big shit. Gatia insaan.. my whole experience with fareportal is worst.
Work Details
Worst
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Yhh
Yyuu Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Aug 2022
Likes
Great salary and bonus
Dislikes
Inceptive structure should be revised
Similar companies for Senior Customer Service Executive
Senior Customer Service Executive in
Gurgaon / Gurugram
Travel Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 26 Nov 2020
Likes
Asked to leave
Senior Customer Service Executive in
Gurgaon / Gurugram
SAG Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 22 Jan 2019
Likes
Nothing at all
Dislikes
Everything i.e process, shift, leave and transporti is worst and pathetic especially the management i.e HR, Manager, Team Leaders and SME however nothing is in hand of SME they too work like us. They introduce new policies which are just useless ignoring major concerns which need to take care of.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive
Tourism Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 21 Sep 2017
Likes
It is a good work place to learn new things,got to know about GDS.collegeous helps u learn more technical skills and grow.
It gives u little flexibility to work
Dislikes
The hardest part of the job were the shift timings
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Gurgaon / Gurugram
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 20 Aug 2024
Likes
Superb
Dislikes
Superb and great work place
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Pune
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 09 Jul 2024
Likes
Good incentives
Dislikes
No work-life balance
Work Details
Work policy:
2 months home and 2 months office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Gurgaon / Gurugram
Full Time
·
Tourism Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Jun 2024
Likes
Nothing
Dislikes
Worst place to work
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
New Delhi
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 18 May 2024
Likes
Working with team member looks ok
Dislikes
Shift timing and management
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 May 2024
Likes
Food and transportation.
Dislikes
Location and pressure
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Pune
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Jan 2024
Likes
Beautiful experience working with farportal all the higher management is so supportive and really happy working with the company
Dislikes
Na
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Pune
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 05 Aug 2023
Likes
Transparency , no capping on Incentives
Could reach to anyone in organization no matter what position they work for and also we get support from them.
Dislikes
Cafeteria, Transport facilites
Work Details
Work policy:
We have option to select wfh or wfo *Subject to approval*
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Gurgaon / Gurugram
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Aug 2023
Likes
Excellent work culture will suggest to join every one.
Dislikes
Nothing I dislike about this company
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Sales Executive in
Gurgaon / Gurugram
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Aug 2023
Likes
Supportive seniors and work load is good
Dislikes
The more you stick with seniors the more you grow.
Work Details
Work policy:
Depends on seniors right now training is work from office after that you can grt wfh
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Gurgaon / Gurugram
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Aug 2023
Likes
Good to work with brand name
Dislikes
Limited class room trainings for leaders
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Other Fareportal Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Care and Sales Executive in
Gurgaon / Gurugram
Full Time
·
Other Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Incentives, meal & cab facility. Infrastructure is ok too
Dislikes
Leaves are'nt provided in time even when we have more than enough in our balance. Employees had no fix week'offs. Two days off's were rotated between colleagues and it was very inconvenient when we were given Week offs in place of Leaves. We had to manage next week without any off's and had to work whole 10 days in a row as previous weeks off's were adjusted as leaves.
Senior Software Engineer in
Gurgaon / Gurugram
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 16 Oct 2024
Likes
Good company for freshers.
Dislikes
Poor working culture. Unprofessional culture imposed by managers. Boss is always right formula is common practice and is deep rooted in culture.
Need proper team leading trainings to the managers.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Manager in
Gurgaon / Gurugram
Full Time
·
Finance Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Jul 2024
Likes
There is nothing which liked at fareportal.
Dislikes
This is for name shake an MNC, fact is that it is company driven by the list of some personal who are old, liked by Mr. Sam Jain ( founder CEO) No value of professional skills here, no one listens your voice, one sided decisions by HR all works in a fixed Ajenda. This is the company where old people have a trend of blaming and make the people exit who did not fit into their system.
They do not accept changes, new Idea s , policy trends across industries. No one wants to enhance their skills and development but everyone needs promotions. My advice to the people to be aware of such organisation .
This is the fare feedback I am putting being the armed forces person....Read More
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Sales Associate in
Gurgaon / Gurugram
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 May 2024
Likes
They offer good salary they process trainer and VNA trainer are really skilled to enhance your vocabulary and process skills.
Dislikes
There is no Job security in this company, Even after clearing your background verification they can throw you out on any xyz reason.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Dec 2024
Likes
Nothing
Dislikes
The most frustrating and disappointing company I have ever seen.
Work Details
Work related travel:This is a desk job.
Operations Manager in
New Delhi
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Every things
Dislikes
Nothing for now
Senior Wfm Analyst in
Gurgaon / Gurugram
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Work culture are good
Dislikes
NA
Software Engineer in
Gurgaon / Gurugram
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 09 Dec 2024
Likes
Good exposure to technology
Great work environment