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Fareportal Customer Service Executive Reviews

Updated 6 May, 2024

Overall Rating

3.3/5

based on 18 reviews

Rating distribution

5

3 (16.7%)

4

4 (22.2%)

3

1 (5.6%)

2

2 (11.1%)

1

8 (44.4%)

Category Ratings

3.3

Company culture

3.1

Work-life balance

3.1

Skill development

3.1

Work satisfaction

3.0

Salary

2.8

Job security

2.5

Promotions

What employees say about Fareportal?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

100% employees reported

Strict (9.30am - 6.30pm)

21% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

3.2

Rated by Women

7 reviews

3.7

Rated by Men

6 reviews

Fareportal is rated 3.3 out of 5 stars on AmbitionBox, based on 18 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Fareportal is rated 3.3 out of 5 stars on AmbitionBox, based on 18 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Fareportal Customer Service Executive Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

18 reviews found

Sort by: Popular

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 May 2024

Likes

Food and transportation.

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Location and pressure

Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Pune

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jan 2024

Likes

Beautiful experience working with farportal all the higher management is so supportive and really happy working with the company

Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Na

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Pune

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Aug 2023

Likes

Transparency , no capping on Incentives Could reach to anyone in organization no matter what position they work for and also we get support from them.

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Cafeteria, Transport facilites

Work Details

Work policy: We have option to select wfh or wfo *Subject to approval*

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Sales & Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 May 2022

Likes

I can be precise with the individual name. There is a guy by name of manoj sharma in operation. He dont even know how to talk. You can't ask a girl when they are working in pandemic. Haridwar chale jao agar kam nhi ho rha to. Pathetic guy. I wish he is not a part of this ta anymore

Dislikes

Operation management doesn't have any management at all

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

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Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 22 Oct 2023

Likes

Nothing much likability here

Dislikes

Almost all apart from nothing

Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive (working remotely)

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 21 Jun 2023

Likes

Good cooperation through my accident period

Skill development - Good

Dislikes

Work from home created havok of non equil rotation of shift time, forced and not to communicate in Management and employ

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Pune

Customer Service Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 18 Feb 2022

Likes

Over all experience was okayish. I kinda got acquainted with travel tech

Dislikes

The pressure and work hours

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

it was fine

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Fareportal.

Customer Service Executive in Pune

Cuatomer service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 02 Nov 2020

Likes

No comments

Salary - Good
Company culture - Good

Dislikes

No comments

Job security - Bad
Promotions - Poor

Work Details

Work timings: Strict Timings

Discover interview dos and don'ts from real experiences

Customer Service Executive in Gurgaon / Gurugram

Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 22 Mar 2021

Likes

NA

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Pathetic

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Executive in Pune

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Sep 2020

Likes

Worst People To Work With

Dislikes

Everything n Everyone

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Worst

Work timings: Strict Timings

Customer Service Executive in Pune

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Jun 2020

Likes

They fired 800+ employees

Dislikes

They fired 800+ employees when the lockdown started

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Executive in Gurgaon / Gurugram

customer service Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 15 Dec 2018

Likes

Management is very poor.

Skill development - Good

Dislikes

management

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Executive in Pune

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Aug 2020

Likes

Nothing as the company iwls pathetic.

Dislikes

They terminated employees during covid 19 without any notice .

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Pathetic

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Executive in Pune

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 May 2019

Likes

team mates

Dislikes

The company and the people. Dont join the company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in Gurgaon / Gurugram

Tourism Services Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Oct 2019

Likes

NA

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

NA

Work Details

NA

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Dec 2023

Likes

Nothing

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in New Delhi

Full Time

·

Voice / Blended Department

1.0

posted on 27 Apr 2024

Overall Rating

Customer Service Executive in Pune

Full Time

·

Customer Success Department

5.0

posted on 30 Mar 2024

Overall Rating

Top trending discussions

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Hi Everyone, I need your advice on selecting the right company. My top priorities are work-life balance and job security. Below are the offers I have: Capgemini – 24 LPA (21.5 LPA Fixed + 2 LPA Variable) Happiest Minds – 22.5 LPA (Fixed) Experience: 8 Years

Which one to choose

9 participants . poll closed

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Internet
1k-5k Employees (India)

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Fareportal Customer Service Executive Reviews by Locations

Fareportal Customer Service Executive Pune Reviews
Fareportal Customer Service Executive Gurgaon / Gurugram Reviews

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 18 Fareportal reviews submitted by Fareportal employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Fareportal is the right company for you. 100% of employees reported... the working days at Fareportal as Rotational Shift. 86% employees reported the work timings at Fareportal as Strict timing. Read more

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Fareportal Customer Service Executive Reviews

Fareportal Customer Service Executive Salary

based on 60 salaries

₹3 L/yr - ₹5.5 L/yr

38% more than the average Customer Service Executive Salary in India

View more details

Employee Benefits for Fareportal Customer Service Executive

Office cab/shuttle

1 total response

Free meal

1 total response

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

View All

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