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Meesho Senior Customer Service Executive Interview Questions and Answers
Meesho Senior Customer Service Executive Interview Experiences
2 interviews found
I applied via Referral and was interviewed in Feb 2022. There was 1 interview round.
(2 Questions)
- Q1. What are your strengths and weaknesses?
- Q2. Tell me about yourself.
Interview Preparation Tips
I applied via Referral and was interviewed in Feb 2022. There was 1 interview round.
(2 Questions)
- Q1. What are your strengths and weaknesses?
- Q2. Tell me about yourself.
Interview Preparation Tips
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Senior Customer Service Executive Interview Questions & Answers
Blinkit
Mohammad Faisal
posted on 2 May 2022
It's a Gernal English, Grammer, Genral Awareness, Reasoning test
(1 Question)
- Q1. Majorly about customer experience and e commerce
Interview Preparation Tips
Senior Customer Service Executive Interview Questions & Answers
Swiggy
Anonymous
posted on 11 Oct 2020
I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 6 interview rounds.
Interview Questionnaire
1 Question
- Q1. Intro, apti, psychomatrix, personal round with manager , hr round.
Interview Preparation Tips
Customer Relation Officer Interview Questions & Answers
BlackBuck
Sathishkumar Eswaran
posted on 10 Dec 2024
Selected
I was interviewed in Nov 2024.
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced Customer Relation Officer with a background in handling customer inquiries, resolving issues, and building strong relationships.
Over 5 years of experience in customer service roles
Skilled in communication and problem-solving
Proven track record of improving customer satisfaction ratings
Familiar with CRM systems and customer feedback analysis
- Q2. Tell about sales and marketing
- Ans.
Sales and marketing are essential components of a business's growth strategy, involving promoting and selling products or services to customers.
Sales involves direct interaction with customers to close deals and generate revenue
Marketing focuses on creating awareness and interest in products or services through various channels such as advertising, social media, and events
Effective sales and marketing strategies often ...
Customer Service Associate Interview Questions & Answers
Paisabazaar.com
Anonymous
posted on 9 May 2024
Selected
I applied via Naukri.com and was interviewed in Apr 2024. There were 3 interview rounds.
Some basic Maths questions and Logical reasoning sets
(1 Question)
- Q1. About yourself, Skills and How you are seeing yourself in next 5 year
(1 Question)
- Q1. About yourself, bit friendly questioning and skills assessment question
Interview Preparation Tips
(2 Questions)
- Q1. About your self
- Q2. What do you know about porter
Customer Relationship Manager Interview Questions & Answers
Udaan
Saurabh Singh
posted on 14 Jan 2024
Selected
I applied via Approached by Company and was interviewed in Dec 2023. There were 2 interview rounds.
Business related questions
(1 Question)
- Q1. Parsal inquiry and last company activity
I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Online platform Sharechat customer service
- Q2. All questions above in this calling interested
(1 Question)
- Q1. Haryanv Amazon prime certificate
Online platform customer care
Interview Preparation Tips
- Sales Executive Activities
Sharechat team
3 years complete ✅ experience
I applied via Campus Placement and was interviewed before Aug 2020. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Why you chose ninjacart?
- Ans.
I chose Ninjacart because of its reputation for quality products and excellent customer service.
Ninjacart has a strong reputation for providing high-quality products to its customers.
The company is known for its efficient delivery system, ensuring that customers receive their orders on time.
Ninjacart has a dedicated customer service team that is always ready to assist and resolve any issues.
The company offers a wide ra...
- Q2. If any illegal activity is took place in our company what will you do?
- Ans.
I would immediately report the illegal activity to the appropriate authorities and cooperate fully with any investigations.
I would not ignore or cover up any illegal activity.
I would gather any evidence or information related to the illegal activity.
I would report the incident to my supervisor or the designated authority within the company.
I would cooperate fully with any investigations conducted by the authorities.
I w...
- Q3. What if they are also the part of the scam or illegal activity?
- Ans.
If a customer is involved in a scam or illegal activity, it is important to follow company protocols and escalate the issue to the appropriate authorities.
Maintain professionalism and empathy while addressing the customer's concerns.
Gather as much information as possible about the situation and document it.
Follow company guidelines and protocols for handling such cases.
If necessary, escalate the issue to the relevant d...
- Q4. What if the head also knows about this illegal activity a and he is also a part of it?
- Ans.
If the head is involved in illegal activity, it is important to report the matter to higher authorities or the appropriate legal channels.
Maintain professionalism and integrity
Document evidence of the illegal activity
Report the matter to higher authorities or the appropriate legal channels
Ensure the safety and well-being of oneself and colleagues
Consider seeking legal advice if necessary
Interview Preparation Tips
2.) Give honest answer to your question irrespective of thinking about what will be going to happen.
3.) All the best😀👍
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