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Ninjacart Customer Care Executive Interview Questions and Answers
Ninjacart Customer Care Executive Interview Experiences
1 interview found
Anonymous
I applied via Campus Placement and was interviewed before Aug 2020. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Why you chose ninjacart?
- Ans.
I chose Ninjacart because of its reputation for quality products and excellent customer service.
Ninjacart has a strong reputation for providing high-quality products to its customers.
The company is known for its efficient delivery system, ensuring that customers receive their orders on time.
Ninjacart has a dedicated customer service team that is always ready to assist and resolve any issues.
The company offers a wide ra...
- Q2. If any illegal activity is took place in our company what will you do?
- Ans.
I would immediately report the illegal activity to the appropriate authorities and cooperate fully with any investigations.
I would not ignore or cover up any illegal activity.
I would gather any evidence or information related to the illegal activity.
I would report the incident to my supervisor or the designated authority within the company.
I would cooperate fully with any investigations conducted by the authorities.
I w...
- Q3. What if they are also the part of the scam or illegal activity?
- Ans.
If a customer is involved in a scam or illegal activity, it is important to follow company protocols and escalate the issue to the appropriate authorities.
Maintain professionalism and empathy while addressing the customer's concerns.
Gather as much information as possible about the situation and document it.
Follow company guidelines and protocols for handling such cases.
If necessary, escalate the issue to the relevant d...
- Q4. What if the head also knows about this illegal activity a and he is also a part of it?
- Ans.
If the head is involved in illegal activity, it is important to report the matter to higher authorities or the appropriate legal channels.
Maintain professionalism and integrity
Document evidence of the illegal activity
Report the matter to higher authorities or the appropriate legal channels
Ensure the safety and well-being of oneself and colleagues
Consider seeking legal advice if necessary
Interview Preparation Tips
2.) Give honest answer to your question irrespective of thinking about what will be going to happen.
3.) All the best😀👍
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Interview questions from similar companies
I applied via Monster and was interviewed in Dec 2024. There were 4 interview rounds.
(4 Questions)
- Q1. Self introduction
- Ans.
My self ruksar born and bought up in Bangalore
- Q2. Self introduction
- Ans.
Myself Rukhsar born and water in Bangalore
- Q3. Personal details
- Ans.
I have completed my degree
- Q4. Personal details
- Ans.
I have completed my PU
(3 Questions)
- Q1. Education family background
- Ans.
My mother name Sajida she house wife' My father name sarvar his atou driver and I hv Inder brother
- Q2. Education family background
- Ans.
My father name sir sarvar pasha he is auto driver my mother name Sajida she is housewife I have one brother
- Q3. Personal information
(2 Questions)
- Q1. Story reading and writing
- Q2. Graping information
(2 Questions)
- Q1. Code Speed type
- Ans.
Code Speed type question
Understand the requirements of the code speed type
Analyze the code and identify any errors or inefficiencies
Optimize the code for faster execution
Test the code to ensure it meets the speed requirements
- Q2. Having good attitude
Interview Preparation Tips
Mohit Verma
(2 Questions)
- Q1. Speak 20 sentences about your hometown specialities.
- Q2. Why do you want to join blinkit.
(2 Questions)
- Q1. About your self
- Q2. What do you know about porter
(5 Questions)
- Q1. What is my work onwards?
- Q2. When i will beginning my work?
- Q3. How can i do work?
- Q4. How was support for people?
- Ans.
The support for people was excellent.
The customer care team provided prompt and efficient assistance to customers.
They were knowledgeable and able to address customer queries and concerns effectively.
The team showed empathy and patience while dealing with customers.
They went above and beyond to ensure customer satisfaction.
Examples: Resolving technical issues, providing product recommendations, handling complaints prof
- Q5. How can i take responsibility for custome?
- Ans.
Taking responsibility for customer care involves proactive communication, problem-solving, and accountability.
Proactively communicate with customers to understand their needs and address any concerns
Take ownership of customer issues and follow through until resolution
Provide timely and accurate information to customers
Demonstrate empathy and understanding towards customers
Seek feedback from customers to continuously im...
Interview Preparation Tips
I applied via Company Website and was interviewed in Sep 2022. There were 2 interview rounds.
(1 Question)
- Q1. Where i should go for job
(1 Question)
- Q1. Where is my job will be
Interview Preparation Tips
- customer care
Selected
I applied via Walk-in and was interviewed before Aug 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me something about yourself
- Ans. First of all thanks for giving me the wonderful opportunity to introduce myself, well My self Harsh and I am 20 years old I live in Jaipur itself my highest qualification is 12th only and currently I am pursuing b.com from Rajasthan University and it is a distance learning comming to my family we are 4 members in my family including me my mother, my dad and one younger brother apart from this I am very ambitious about ...
- Q2. How do you get to know about our company
- Q3. Well I found this company through the internet and I saw very good reviews about this company so I've decided to starty career from here
Interview Preparation Tips
- customer care
(2 Questions)
- Q1. Non voice experience
- Ans.
I have 2 years of experience working in a non-voice customer support role for an e-commerce company.
Handled customer queries and issues through email and chat support
Provided product information, resolved complaints, and processed orders
Maintained high customer satisfaction ratings through prompt and accurate responses
- Q2. Written English
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Aug 2022. There were 4 interview rounds.
(1 Question)
- Q1. Eligibility Question
Duration - 30min, topic - all
(1 Question)
- Q1. Team leader round
An aptitude test is an exam used to determine an a individual skills or propensity to succeed in a given activity . Aptitude test assumes that have inherent strengths and weeknesses. Towards success of failure in specific areas of based on their characteristics.
(2 Questions)
- Q1. Why did you decide to apply to this role?
- Q2. Why do we hire you ?
Interview Preparation Tips
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Ninjacart Customer Care Executive Reviews and Ratings
based on 1 review
Rating in categories
|
Senior Executive
258
salaries
|  ₹2 L/yr - ₹6.5 L/yr |
|
Operations Executive
221
salaries
| ₹1.8 L/yr - ₹4.2 L/yr |
|
Sales Executive
216
salaries
| ₹1.5 L/yr - ₹4.5 L/yr |
|
Territory Sales Manager
207
salaries
| ₹3.2 L/yr - ₹8.6 L/yr |
|
Team Lead
192
salaries
| ₹2.2 L/yr - ₹8.2 L/yr |
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