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Udaan Customer Care Executive Interview Questions and Answers

Updated 7 Oct 2022

Udaan Customer Care Executive Interview Experiences

1 interview found

I applied via Company Website and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Where i should go for job
Round 2 - One-on-one 

(1 Question)

  • Q1. Where is my job will be

Interview Preparation Tips

Topics to prepare for Udaan Customer Care Executive interview:
  • customer care
Interview preparation tips for other job seekers - I have been extremely helpful to all giving me this opportunity to job me thank u

Interview questions from similar companies

I appeared for an interview before Apr 2021.

Round 1 - One-on-one 

(1 Question)

  • Q1. About yourself and hobbies work experience etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing to say all the best.Fresher join

I applied via Company Website and was interviewed in Mar 2021. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - They took my interview in five rounds but in all the rounds they were asking only one question. TELL ME SOMETHING ABOUT YOURSELF ?
My Interview with their sales VP SANDEEP JUNEJA was good and relevant to the point.
Otherwise all the other rounds were almost same which was not needed it can be Completed in 1-2 round.

I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

About copany details hw to be good with champion and customers about the field in the market

Interview Preparation Tips

Interview preparation tips for other job seekers - good to work in meesho company as a sales officer

I applied via Campus Placement and was interviewed in May 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself?
  • Q2. How to sell pen
  • Ans. 

    To sell a pen, highlight its unique features and benefits, and show how it can solve a customer's problem.

    • Ask the customer about their needs and how they use pens

    • Highlight the pen's unique features, such as a comfortable grip or smooth ink flow

    • Explain how the pen can solve the customer's problem, such as helping them write more neatly or quickly

    • Offer a demonstration of the pen's features and benefits

    • Create a sense of u...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep Calm and don't be nervous. And listen the questions carefully. And then answer in your way.

I applied via Company Website and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. It was a aptitude test thn voicd test thn hr interview . Hr asked me ques tell me how would u sell a pen ,asked me my hobbies basically checked my communication skills .thats it

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident even if u are speaking hindi and not able to communicate well in eng

I applied via Naukri.com and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. The main question was asked " if a retailer know that you are present online and he refused to buy your product after several visit and you know that he is a very good retailer they what you do in that si...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
And try to be some creative when answer

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. How much years of experience you have in sales?
  • Q2. What is difference between sales and marketing?
  • Q3. What target you had to achieve in your previous role?

Interview Preparation Tips

Interview preparation tips for other job seekers - It lasted for around 20 minutes.

I applied via Referral and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Sale me a pen or mobile
  • Ans. 

    I would recommend the mobile over the pen as it offers more functionality and convenience.

    • A mobile can make calls, send messages, take photos, access the internet, and run various apps.

    • A pen can only be used for writing or drawing.

    • A mobile is more convenient as it eliminates the need to carry multiple devices.

    • A mobile can also be used for work purposes, such as checking emails or scheduling appointments.

    • Overall, a mobi

  • Answered by AI
  • Q2. Confidently tell about pen or mobile future how it will write or use...what is the advantage of it like that weather it's wrong or right..

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak loud and confidently
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Breef About yourself
  • Q2. Experience related questions
Round 3 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. What is B2B and B2C Sales
  • Ans. 

    B2B sales refer to business-to-business transactions, while B2C sales refer to business-to-consumer transactions.

    • B2B sales involve selling products or services to other businesses or organizations.

    • B2C sales involve selling products or services directly to individual consumers.

    • B2B sales typically involve longer sales cycles and larger order sizes.

    • B2C sales typically involve shorter sales cycles and smaller order sizes.

    • E...

  • Answered by AI
  • Q3. What is your sales funnel
  • Ans. 

    My sales funnel is a visual representation of the steps I take to convert leads into customers.

    • I start by identifying potential leads through various sources such as referrals, cold calling, and networking events.

    • Once I have identified a lead, I qualify them to ensure they are a good fit for my product or service.

    • I then move the lead through the sales funnel by nurturing them with targeted marketing and personalized co...

  • Answered by AI
Round 4 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you join this company
  • Q3. Why are you leaving your current job

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and relax during interview.
Always connect with good wifi Or mobile data properly.

Udaan Interview FAQs

How many rounds are there in Udaan Customer Care Executive interview?
Udaan interview process usually has 3 rounds. The most common rounds in the Udaan interview process are One-on-one Round and Resume Shortlist.
How to prepare for Udaan Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Udaan. The most common topics and skills that interviewers at Udaan expect are customer care, Communication Skills, Customer Service, English and Hindi.

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Udaan Customer Care Executive Salary
based on 45 salaries
₹2 L/yr - ₹5 L/yr
29% more than the average Customer Care Executive Salary in India
View more details

Udaan Customer Care Executive Reviews and Ratings

based on 12 reviews

4.0/5

Rating in categories

3.8

Skill development

4.1

Work-life balance

4.2

Salary

3.7

Job security

4.0

Company culture

3.6

Promotions

3.7

Work satisfaction

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