Digit Insurance Customer Care Executive Interview Questions and Answers

Q1. How may your Experience?. Why Are you Join this Company?.
Ans. 
I have extensive experience in customer care and I am joining this company because of its excellent reputation and commitment to customer satisfaction.
• I have worked as a customer care executive for 5 years, handling a wide range of customer inquiries and resolving issues effectively.

• I have received positive feedback from customers for my excellent communication skills and ability to empathize with their concerns.

• I have...read more
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Q2. Why are you Join this company?.
Ans. 
I am joining this company because of its excellent reputation and commitment to customer satisfaction.
• The company has a strong track record of providing exceptional customer care.

• I am impressed by the positive reviews and feedback from current and former employees.

• The company's values align with my own, particularly in terms of prioritizing customer satisfaction.

• I believe that working for this company will provide me w...read more
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Q3. Sir this Company is higher level company. Here great Opportunity. So that Join this Company
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Q1. About yourself. Why should we hire you. Last Sunday.
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Q2. About your city. How was your experience during covid.
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Q1. About yourself. what's your strength.
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Q2. What was your job responsibilities. How would you handle angry customer.
Ans. 
As a Customer Care Executive, my job responsibilities included handling customer inquiries, resolving issues, and providing excellent customer service. When dealing with an angry customer, I would remain calm, actively listen to their concerns, empathize with their frustration, and offer a solution to resolve their issue.
• Handling customer inquiries and resolving issues

• Providing excellent customer service

• Remaining calm ...read more
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Q1. Name and job experience
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Q2. Where was job and what was salary
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Q3. What was work. how much expected salary
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Q4. Company Work and time
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Q5. ,...................na
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I was asked if you are about to complete your daily banking but there you found a shortage of 2000/- rs out of total amout how will you manage.

Q1. Share details of your previous job.
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Q2. What are your salary expectations?
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Q3. What is your family background?
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Q4. Why should we hire you?
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Q5. Tell me about yourself.
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Q1. Tell me about yourself
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Q2. Were do you see your self in next 5 year
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Q1. How may your Experience?. Why Are you Join this Company?.
Ans. 
I have extensive experience in customer care and I am joining this company because of its excellent reputation and commitment to customer satisfaction.
• I have worked as a customer care executive for 5 years, handling a wide range of customer inquiries and resolving issues effectively.

• I have received positive feedback from customers for my excellent communication skills and ability to empathize with their concerns.

• I have...read more
Answered by AI
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Q2. Why are you Join this company?.
Ans. 
I am joining this company because of its excellent reputation and commitment to customer satisfaction.
• The company has a strong track record of providing exceptional customer care.

• I am impressed by the positive reviews and feedback from current and former employees.

• The company's values align with my own, particularly in terms of prioritizing customer satisfaction.

• I believe that working for this company will provide me w...read more
Answered by AI
Add your answer
Q3. Sir this Company is higher level company. Here great Opportunity. So that Join this Company
Add your answer

Q1. About yourself. Why should we hire you. Last Sunday.
Add your answer
Q2. About your city. How was your experience during covid.
Add your answer

Q1. About yourself. what's your strength.
Add your answer
Q2. What was your job responsibilities. How would you handle angry customer.
Ans. 
As a Customer Care Executive, my job responsibilities included handling customer inquiries, resolving issues, and providing excellent customer service. When dealing with an angry customer, I would remain calm, actively listen to their concerns, empathize with their frustration, and offer a solution to resolve their issue.
• Handling customer inquiries and resolving issues

• Providing excellent customer service

• Remaining calm ...read more
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Q1. How many language you know to apeak
Ans. 
I am fluent in three languages: English, Spanish, and French.
• Fluent in English, Spanish, and French

• Able to communicate effectively in all three languages

• Can provide customer support in multiple languages
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Q2. How can you assist customers to solve their query
Ans. 
I can assist customers by actively listening to their concerns, providing accurate information, offering solutions, and following up to ensure satisfaction.
• Listen attentively to the customer's query

• Ask clarifying questions to fully understand the issue

• Provide accurate and relevant information or solutions

• Follow up with the customer to ensure their query has been resolved
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Q3. Can you able to type fast
Ans. 
Yes, I am able to type fast and accurately.
• I have a typing speed of 70 words per minute.

• I have experience in data entry roles where speed and accuracy were crucial.

• I am proficient in using keyboard shortcuts to increase typing speed.
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Q4. Salary negotiations
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