Upload Button Icon Add office photos

Urban Company

Compare button icon Compare button icon Compare

Filter interviews by

Clear (1)

Urban Company Customer Care Executive Interview Questions and Answers

Updated 24 Feb 2025

Urban Company Customer Care Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. What had you done yesterday?
  • Ans. 

    Yesterday, I handled customer inquiries, resolved issues, and provided support via phone and email.

    • Handled customer inquiries

    • Resolved customer issues

    • Provided support via phone and email

  • Answered by AI
  • Q2. What do you know about urban company?
  • Ans. 

    Urban Company is a technology platform that connects customers with service professionals for various home services.

    • Urban Company offers services like beauty and wellness, home repairs, cleaning, and more

    • Customers can book services through the Urban Company app or website

    • Service professionals are background checked and trained to ensure quality service

    • Urban Company operates in multiple cities across India and other cou

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What have you doing in recent days?
  • Ans. 

    I have been working on improving my communication skills and learning about new customer care techniques.

    • Attending online communication workshops

    • Practicing active listening during customer interactions

    • Reading articles on customer service best practices

  • Answered by AI
  • Q2. What do you know about our company?
  • Ans. 

    Our company is a leading provider of customer care solutions in the telecommunications industry.

    • Specializes in providing customer care solutions for telecommunications companies

    • Known for excellent customer service and quick problem resolution

    • Offers a range of services such as technical support, billing inquiries, and account management

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - IEnigezer is a Great place for your future.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.

    • Over 5 years of sales experience in the technology industry

    • Consistently met or exceeded sales targets by 20% each quarter

    • Developed and maintained relationships with key clients such as ABC Company

    • Strong negotiation and communication skills

    • Proficient in CRM software and sales analytics

  • Answered by AI
  • Q2. Job experience of previous role
  • Ans. 

    I have 5 years of experience as a Sales Executive in the technology industry.

    • Managed a portfolio of key accounts and consistently exceeded sales targets

    • Developed and implemented strategic sales plans to drive revenue growth

    • Built strong relationships with clients and provided exceptional customer service

    • Collaborated with cross-functional teams to ensure successful product launches

    • Utilized CRM software to track sales act

  • Answered by AI
  • Q3. Situations handling
  • Q4. What do you know about sulekha
  • Ans. 

    Sulekha is a digital platform connecting businesses and consumers for local services.

    • Sulekha helps users find local services like home services, education, healthcare, etc.

    • Businesses can list their services on Sulekha to reach potential customers.

    • Users can read reviews, compare prices, and contact service providers through the platform.

  • Answered by AI
  • Q5. Salsry expecting

I applied via Referral and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Sale me a pen or mobile
  • Ans. 

    I would recommend the mobile over the pen as it offers more functionality and convenience.

    • A mobile can make calls, send messages, take photos, access the internet, and run various apps.

    • A pen can only be used for writing or drawing.

    • A mobile is more convenient as it eliminates the need to carry multiple devices.

    • A mobile can also be used for work purposes, such as checking emails or scheduling appointments.

    • Overall, a mobi

  • Answered by AI
  • Q2. Confidently tell about pen or mobile future how it will write or use...what is the advantage of it like that weather it's wrong or right..

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak loud and confidently

I applied via Walk-in and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1.  related to your business you asked questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview the ability of a person to be recognized by person quality human nature.

I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(7 Questions)

  • Q1. Good management &good leaning Market
  • Q2. Good work enivimont good jobs
  • Q3. Very nice job good working and
  • Q4. Good management &good job
  • Q5. Good management good work
  • Q6. Very nice job and jobs
  • Q7. Good jobs and very nice
Round 3 - One-on-one 

(4 Questions)

  • Q1. Good jobs and very nice jobs
  • Q2. Very jobs nice working
  • Q3. Good good job nice job
  • Q4. Nice job good jobs g

Interview Preparation Tips

Interview preparation tips for other job seekers - Some time not sticks in good jobs and

I applied via Approached by Company and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - Aptitude Test 

My work experience and my knowledge

Interview Preparation Tips

Topics to prepare for Udaan Sales Executive interview:
  • Hard-work
  • Self confidence
  • Punchualty
  • customer support
  • Computer operator
Interview preparation tips for other job seekers - Only experience person and very hardworking person and honest and punchal
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - HR 

(2 Questions)

  • Q1. How many experience
  • Q2. You have a knowledge of automobile industry

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Working in any automobile sector
  • Q2. What is rate of 10 years old car od dzire
  • Ans. 

    The rate of a 10 years old Maruti Suzuki Dzire car can vary depending on factors like condition, mileage, and location.

    • The rate of a 10 years old Maruti Suzuki Dzire car can range from $3000 to $7000.

    • Factors like mileage, condition, and location can affect the rate of the car.

    • For example, a well-maintained 10 years old Dzire with low mileage may fetch a higher price compared to one with high mileage and poor condition.

  • Answered by AI
Round 3 - Aptitude Test 

Online test regarding how to work in the company

Round 4 - HR 

(1 Question)

  • Q1. Our salary discussion

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Work experience
  • Q2. R u comfertable traveling
  • Ans. 

    Yes, I am comfortable traveling for work.

    • I have experience traveling for work in my previous roles.

    • I am adaptable and enjoy exploring new places.

    • I am willing to travel for client meetings and conferences.

    • I understand the importance of face-to-face interactions in sales.

    • I am organized and can handle the logistics of travel efficiently.

  • Answered by AI
  • Q3. What is your study status
  • Q4. Graduate
  • Q5. Can u join immediatly
  • Q6. Will you able to sell product by showing them on thier phone screen on the app
  • Q7. This is something new,but India is going through digitalisation,so ofcourse that wouldnt be that problem.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good,i got selected,after two days i got a cl bck,and on 3 days i did my joining procedure
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Privious experience
Contribute & help others!
anonymous
You can choose to be anonymous

Urban Company Interview FAQs

How many rounds are there in Urban Company Customer Care Executive interview?
Urban Company interview process usually has 2 rounds. The most common rounds in the Urban Company interview process are HR.

Recently Viewed

INTERVIEWS

SKH Metals

No Interviews

INTERVIEWS

InMobi

No Interviews

INTERVIEWS

InMobi

No Interviews

INTERVIEWS

Urban Company

No Interviews

INTERVIEWS

Aptiv

No Interviews

INTERVIEWS

InMobi

No Interviews

INTERVIEWS

Aptiv

No Interviews

INTERVIEWS

Urban Company

No Interviews

INTERVIEWS

SKH Metals

No Interviews

INTERVIEWS

Urban Company

No Interviews

Tell us how to improve this page.

Urban Company Customer Care Executive Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more
Urban Company Customer Care Executive Salary
based on 25 salaries
₹2.8 L/yr - ₹3.6 L/yr
13% more than the average Customer Care Executive Salary in India
View more details

Urban Company Customer Care Executive Reviews and Ratings

based on 5 reviews

4.3/5

Rating in categories

3.7

Skill development

4.2

Work-life balance

3.6

Salary

3.7

Job security

4.0

Company culture

3.3

Promotions

4.0

Work satisfaction

Explore 5 Reviews and Ratings
Category Manager
514 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Business Development Associate
488 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Beautician
157 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Category Manager
136 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

AC Technician
134 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Urban Company with

Housejoy

4.2
Compare

Urban Ladder

3.7
Compare

Qube Services

4.4
Compare

Zimmber

3.0
Compare
Did you find this page helpful?
Yes No
write
Share an Interview