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Urban Company Customer Care Executive Interview Questions and Answers
Urban Company Customer Care Executive Interview Experiences
1 interview found
Anonymous
Selected
I was interviewed in Jan 2025.
(2 Questions)
- Q1. What had you done yesterday?
- Ans.
Yesterday, I handled customer inquiries, resolved issues, and provided support via phone and email.
Handled customer inquiries
Resolved customer issues
Provided support via phone and email
- Q2. What do you know about urban company?
- Ans.
Urban Company is a technology platform that connects customers with service professionals for various home services.
Urban Company offers services like beauty and wellness, home repairs, cleaning, and more
Customers can book services through the Urban Company app or website
Service professionals are background checked and trained to ensure quality service
Urban Company operates in multiple cities across India and other cou
(2 Questions)
- Q1. What have you doing in recent days?
- Ans.
I have been working on improving my communication skills and learning about new customer care techniques.
Attending online communication workshops
Practicing active listening during customer interactions
Reading articles on customer service best practices
- Q2. What do you know about our company?
- Ans.
Our company is a leading provider of customer care solutions in the telecommunications industry.
Specializes in providing customer care solutions for telecommunications companies
Known for excellent customer service and quick problem resolution
Offers a range of services such as technical support, billing inquiries, and account management
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Selected
I applied via Walk-in and was interviewed before Aug 2023. There was 1 interview round.
(5 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.
Over 5 years of sales experience in the technology industry
Consistently met or exceeded sales targets by 20% each quarter
Developed and maintained relationships with key clients such as ABC Company
Strong negotiation and communication skills
Proficient in CRM software and sales analytics
- Q2. Job experience of previous role
- Ans.
I have 5 years of experience as a Sales Executive in the technology industry.
Managed a portfolio of key accounts and consistently exceeded sales targets
Developed and implemented strategic sales plans to drive revenue growth
Built strong relationships with clients and provided exceptional customer service
Collaborated with cross-functional teams to ensure successful product launches
Utilized CRM software to track sales act
- Q3. Situations handling
- Q4. What do you know about sulekha
- Ans.
Sulekha is a digital platform connecting businesses and consumers for local services.
Sulekha helps users find local services like home services, education, healthcare, etc.
Businesses can list their services on Sulekha to reach potential customers.
Users can read reviews, compare prices, and contact service providers through the platform.
- Q5. Salsry expecting
I applied via Referral and was interviewed in Aug 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Sale me a pen or mobile
- Ans.
I would recommend the mobile over the pen as it offers more functionality and convenience.
A mobile can make calls, send messages, take photos, access the internet, and run various apps.
A pen can only be used for writing or drawing.
A mobile is more convenient as it eliminates the need to carry multiple devices.
A mobile can also be used for work purposes, such as checking emails or scheduling appointments.
Overall, a mobi
- Q2. Confidently tell about pen or mobile future how it will write or use...what is the advantage of it like that weather it's wrong or right..
Interview Preparation Tips
I applied via Walk-in and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. related to your business you asked questions
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.
(7 Questions)
- Q1. Good management &good leaning Market
- Q2. Good work enivimont good jobs
- Q3. Very nice job good working and
- Q4. Good management &good job
- Q5. Good management good work
- Q6. Very nice job and jobs
- Q7. Good jobs and very nice
(4 Questions)
- Q1. Good jobs and very nice jobs
- Q2. Very jobs nice working
- Q3. Good good job nice job
- Q4. Nice job good jobs g
Interview Preparation Tips
I applied via Approached by Company and was interviewed before Aug 2021. There were 2 interview rounds.
My work experience and my knowledge
Interview Preparation Tips
- Hard-work
- Self confidence
- Punchualty
- customer support
- Computer operator
I applied via Job Portal
(2 Questions)
- Q1. How many experience
- Q2. You have a knowledge of automobile industry
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed in Jul 2023. There were 4 interview rounds.
(2 Questions)
- Q1. Working in any automobile sector
- Q2. What is rate of 10 years old car od dzire
- Ans.
The rate of a 10 years old Maruti Suzuki Dzire car can vary depending on factors like condition, mileage, and location.
The rate of a 10 years old Maruti Suzuki Dzire car can range from $3000 to $7000.
Factors like mileage, condition, and location can affect the rate of the car.
For example, a well-maintained 10 years old Dzire with low mileage may fetch a higher price compared to one with high mileage and poor condition.
Online test regarding how to work in the company
(1 Question)
- Q1. Our salary discussion
I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.
Interview Questionnaire
7 Questions
- Q1. Work experience
- Q2. R u comfertable traveling
- Ans.
Yes, I am comfortable traveling for work.
I have experience traveling for work in my previous roles.
I am adaptable and enjoy exploring new places.
I am willing to travel for client meetings and conferences.
I understand the importance of face-to-face interactions in sales.
I am organized and can handle the logistics of travel efficiently.
- Q3. What is your study status
- Q4. Graduate
- Q5. Can u join immediatly
- Q6. Will you able to sell product by showing them on thier phone screen on the app
- Q7. This is something new,but India is going through digitalisation,so ofcourse that wouldnt be that problem.
Interview Preparation Tips
(2 Questions)
- Q1. Self introduction
- Q2. Privious experience
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Urban Company Customer Care Executive Interview Process
based on 2 interviews
Interview experience
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Urban Company Customer Care Executive Reviews and Ratings
based on 5 reviews
Rating in categories
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514
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Business Development Associate
488
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Beautician
157
salaries
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136
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