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Urban Company
3.4
based on 1.1k Reviews
Video summary
Company Overview
Associated Companies
Company Locations
Working at Urban Company
Company Summary
Online mobile marketplace offering professional home services
Overall Rating
3.4/5
based on 1.1k reviews
8% below
industry average
Critically rated for
Promotions, Job security, Work-life balance
Work Policy
Work from office
60% employees reported
Monday to Saturday
41% employees reported
Flexible timing
61% employees reported
No travel
48% employees reported
View detailed work policy
Top Employees Benefits
Free meal
49 employees reported
Job/Soft skill training
46 employees reported
Cafeteria
39 employees reported
Health insurance
36 employees reported
View all benefits
ServiceNow
Our employees have rated us 
4.1 on AmbitionBox
4.1 on AmbitionBoxJoin a company where our employee's ratings speak volumes.
About Urban Company
Founded in2015 (10 yrs old)
India Employee Count1k-5k
Global Employee Count1k-5k
India HeadquartersGurgaon,Haryana, India
Office Locations
Websiteurbancompany.com
Primary Industry
Other Industries
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View in video summary
Urban Company (formerly known as UrbanClap) is recognized as the fastest-growing startup in India. We are a mobile marketplace for local services. We help customers hire trusted professionals for all their service needs. We are staffed with young, passionate people working tirelessly to make a difference in the lives of people by catering to their service needs at their doorsteps. We provide housekeeping services which consist of Plumbers, Electricians, Carpenters, Cleaning and Pest Control. We also provide personal services like beauty, spa, mobile and other appliance repairs etc. Be it getting a plumbing job done, improving your fitness through yoga, learning to play the guitar, decorating your home or getting candid photos of your wedding clicked, we are a sure shot destination for your service needs.
Mission: Our mission is to empower millions of service professionals by delivering services at home in a way that has never experienced before.
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Urban Company Ratings
based on 1.1k reviews
Overall Rating
3.4/5
How AmbitionBox ratings work?
5
415
4
210
3
164
2
86
1
208
Category Ratings
3.5
Skill development
3.3
Company culture
3.3
Salary
3.3
Work satisfaction
3.1
Work-life balance
2.9
Job security
2.9
Promotions
Urban Company is rated 3.4 out of 5 stars on AmbitionBox, based on 1.1k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Urban Company
based on 976 reviews
3.2
Rated by 296 Women
Rated 3.2 for Skill development and 3.1 for Salary
3.5
Rated by 680 Men
Rated 3.6 for Skill development and 3.4 for Company culture
Work Policy at Urban Company
based on 159 reviews in last 6 months
Work from office
60%
Hybrid
27%
Permanent work from home
13%
Urban Company Reviews
Top mentions in Urban Company Reviews
+ 5 more
Sopra Steria
Rated 4 for Job Security by our employees on AmbitionBox
4 for Job Security by our employees on AmbitionBoxSecure your future with a company that values your job stability.
Compare Urban Company with Similar Companies
 |  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 3.4/5 based on 1.1k reviews | 4.2/5 based on 244 reviews | 3.0/5 based on 2 reviews | 4.4/5 based on 4 reviews |
Highly Rated for |  No highly rated category | Work-life balance Salary Job security | Work-life balance | Skill development Work-life balance Promotions |
Critically Rated for | Job security Promotions Work-life balance |  No critically rated category | Salary Skill development Promotions | No critically rated category |
Primary Work Policy | Work from office 60% employees reported | - | - | - |
Rating by Women Employees | 3.2 Average rated by 296 women | 3.7 Good rated by 9 women | - no rating available | - no rating available |
Rating by Men Employees | 3.5 Good rated by 680 men | 2.7 Poor rated by 84 men | - no rating available | - no rating available |
Job security | 2.9 Poor | 4.0 Good | 3.0 Average | 4.5 Good |
View more
Urban Company Salaries
Urban Company salaries have received with an average score of 3.3 out of 5 by 1.1k employees.
Category Manager
(514 salaries)
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₹4 L/yr - ₹14 L/yr
Business Development Associate
(488 salaries)
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₹1.8 L/yr - ₹5.4 L/yr
Senior Category Manager
(136 salaries)
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₹8 L/yr - ₹24 L/yr
Senior Associate
(129 salaries)
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₹2.5 L/yr - ₹7.5 L/yr
BDA
(87 salaries)
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₹1.8 L/yr - ₹5 L/yr
Business Development Executive
(84 salaries)
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₹1.8 L/yr - ₹4.4 L/yr
Sales Associate
(84 salaries)
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₹2.7 L/yr - ₹5.2 L/yr
SPA Therapist
(78 salaries)
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₹2 L/yr - ₹9 L/yr
Trainer
(74 salaries)
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₹3.5 L/yr - ₹8 L/yr
Customer experience Specialist
(46 salaries)
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₹2.5 L/yr - ₹4.8 L/yr
Urban Company Interview Questions
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Urban Company Jobs
Popular Designations Urban Company Hires for
Current Openings
Urban Company News
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Urban Company: From Fragmented Chaos to Gig Economy Success
- Urban Company transformed India's home services sector by bridging the gap between consumer expectations and worker empowerment, creating a structured and reliable marketplace.
- Urban Company focused on trust and mutual benefit, treating workers as stakeholders and providing them with dignity and better opportunities.
- Urban Company implemented a balanced marketplace, prioritizing the needs of both workers and customers, and built trust through incremental changes in consumer behavior.
- With a measured and adaptable expansion strategy, Urban Company successfully expanded its gig work model to international markets while maintaining profitability and sustainability.
Medium | 28 Feb, 2025
From ToneTag To BorderPlus — Indian Startups Raised $270 Mn This Week
- Indian startups raised $270.2 Mn across 22 deals in the second week of February, marking a significant increase from the previous week.
- Fintech led the funding trends, with seven startups in the sector raising $136.2 Mn, followed by enterprisetech and ecommerce sectors.
- Mithun Sacheti, founder of CaratLane, emerged as a prominent investor, backing BorderPlus and Bold Care.
- Key mergers and acquisitions included KiranaPro acquiring Joper.app and Veefin Solutions acquiring White Rivers Media.
- Fund updates featured JV Ventures' Innovation Acceleration Platform launching a fund and White Whale Ventures receiving SEBI approval for an AIF fund.
- Triton closed the first half of its second fund, targeting early-stage startups in sectors like enterprise SaaS and AI.
- SEBI returned the DRHP of DevX, Zetwerk is gearing up for a $400-500 Mn IPO, and Urban Company rebranded itself in its IPO journey.
- Inflection Point Ventures introduced IPV Ideaschool, WTFund selected nine startups, and Rapido is set to raise $29 Mn in its Series E round.
- Finnable is poised to raise INR 30.5 Cr in a Series B round from investors like TVS Capital and Malpani Group.
- Indian startup ecosystem showed renewed funding activity and diverse developments in various sectors, funding rounds, M&A, and fund updates this week.
Inc42 | 15 Feb, 2025
How India’s new-age digital platforms fare on gig worker conditions
- The Fairwork India project assesses the labour conditions of platform workers.
- BigBasket and Swiggy have shown improvements in gig worker policies over the years.
- Zomato's ascent in ranks has been slower while Urban Company has had a turbulent ride.
- Flipkart experienced a decline in rankings, sliding from no. 1 to 8th spot.
HinduBusinessLine | 13 Feb, 2025
Swiggy Enters The Cauldron
- Swiggy's IPO woes continue as the stock fell to 3% below its IPO issue price of INR 390. Most analysts believe the potential operating losses in Q4 will put pressure on the share price as Swiggy's growth in quick commerce remains under par, and dark store expansion puts further pressure on the stock. Brokerages are divided on the company's future with some stating it is a bet that the scale alone will pull Swiggy through, while others remain bullish as expansion into quick-commerce offers significant operating leverage advantages at scale.
- Ola Electric's shares weakened by 6.08% this week after posting underwhelming financial results for Q3 2024. The company's consolidated net loss widened by 50% YoY to INR 564 crores. While revenue from operations declined by 19% YoY to INR 1,045 crores and its scooter sales declined 3% YoY, Ola Electric is remaining bullish with an IPO still very much on the horizon.
- Logistics company BlackBuck reported a surge in revenue from operations of 41% YoY to INR 113.98 crores, as its userbase surged 30% to just under 350,000. Net losses jumped 145% to INR 48.03 crores. JM Financial recommends a buy rating for the stock, projecting a price target of INR 570 by March 2026.
- Urban Company is set to submit draft papers for an INR 3,000 crores IPO before the end of March, while Zetwerk is in talks to raise $ 25-30 million ahead of its $500mn IPO planned for this year. Quick-commerce start-up Zepto is looking to bring mutual funds on board to help with the sale of shares worth $ 300 Mn ahead of its pre-IPO round of funding, and Flipkart is reportedly looking to expand its base in Gurgaon as part of its IPO game plan.
Inc42 | 9 Feb, 2025
With IPO On The Horizon, Urban Company Converts Into Public Entity
- Gurugram-based home services marketplace Urban Company has converted itself into a public entity.
- The company's board has approved a resolution to rename the company from “Urbancalp Technologies India Private Limited” to “Urbanclap Technologies India Limited”.
- Urban Company is planning to submit its draft papers for an INR 3,000 Cr IPO before March ends and has brought on board Kotak Mahindra Capital, Goldman Sachs, and Morgan Stanley to manage the process.
- The company reduced its losses by 70% in FY24, reporting a pre-tax loss of INR 93 Cr and operating EBITDA of INR 116 Cr.
Inc42 | 8 Feb, 2025
Business Model of Urban Company: Empowering Gig Workers
- Urban Company operates on a full-stack business model.
- The company empowers gig workers by providing support mechanisms.
- Urban Company aims to expand internationally and diversify service offerings.
- Maintaining consistent service quality and addressing concerns are challenges.
Medium | 7 Feb, 2025
Urban Company, Zomato, Blinkit & Uncle Delivery register on e-Shram portal; aid gov move for social security to gig workers
- Urban Company, Zomato, Blinkit & Uncle Delivery register on e-Shram portal.
- The Ministry of Labour & Employment aims to provide social security to gig workers.
- The Union Budget for FY 25-26 allocated ₹32,646 crore for the Ministry of Labour & Employment.
- India's gig economy is projected to have over 1 crore workers by 2024-25.
HinduBusinessLine | 2 Feb, 2025
Urban Company plans to file draft papers for Rs 3,000 crore IPO by March-end, says Report
- Home services platform Urban Company plans to file draft papers for its Rs 3,000 crore IPO by March-end.
- Kotak Mahindra Capital, Goldman Sachs, and Morgan Stanley have been hired to manage the IPO.
- The IPO will include new and existing shares of Urban Company.
- The company operates in over 30 cities in India and has achieved unicorn status with a valuation of $2 billion.
ISN | 14 Jan, 2025
Urban Company Likely To File Draft Papers For INR 3K Cr IPO By March End
- Urban Company is planning to file draft papers for its INR 3,000 Cr IPO before the end of March.
- The IPO will include new and existing shares.
- Kotak Mahindra Capital, Goldman Sachs, and Morgan Stanley will oversee the process.
- Investor Prosus is planning to increase its investment in Urban Company.
Inc42 | 14 Jan, 2025
VC firm Accel closes $650 mn for new India fund
- VC firm Accel has closed a $650 million fund for investments in India.
- Accel has backed start-ups like Flipkart, Urban Company, and Acko.
- Accel earned a 35x return on its investment in Swiggy, which recently went public.
- India ranked third in receiving funding, after the US and UK, according to Tracxn's report.
HinduBusinessLine | 1 Jan, 2025
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Urban Company Subsidiaries
GoodService
3.7
• 3 reviews
HandyHome
4.0
• 1 review
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Urban Company FAQs
When was Urban Company founded?
Urban Company was founded in 2015. The company has been operating for 10 years primarily in the Internet sector.
Where is the Urban Company headquarters located?
Urban Company is headquartered in Gurgaon,Haryana. It operates in 5 cities such as Gurgaon / Gurugram, Bangalore / Bengaluru, Kolkata, Chennai, Pune. To explore all the office locations, visit Urban Company locations.
How many employees does Urban Company have in India?
Urban Company currently has more than 1,100+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Urban Company based on the number of reviews submitted on AmbitionBox.
Does Urban Company have good work-life balance?
Urban Company has a work-life balance rating of 3.1 out of 5 based on 1,000+ employee reviews on AmbitionBox. 42% employees rated Urban Company 3 or below, while 58% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Urban Company work-life balance reviews for more details
Is Urban Company good for career growth?
Career growth at Urban Company is rated as poor, with a promotions and appraisal rating of 2.9. 42% employees rated Urban Company 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Urban Company promotions/appraisals reviews for more detailed insights.
What are the cons of working in Urban Company?
Working at Urban Company does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, job security and work life balance, based on 1,000+ employee reviews on AmbitionBox.
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