ShareChat Customer Service Executive Interview Questions and Answers

Q1. Tell me something aboutvyourself
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Q2. Introductions about myself and hr ask qiestions about work experience
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Q1. Any questions interview job
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Q2. Hindi language interview
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Q3. Hindi questions job and full time
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Q4. Hindi questions interview
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Q1. I was say confidence, product knowledge, language
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Q2. What should happen if you talk to a customer
Ans. 
When talking to a customer, it is important to actively listen, empathize, and provide solutions to their concerns.
• Listen actively to their concerns and needs

• Empathize with their situation and show understanding

• Provide solutions or options to address their concerns

• Ensure customer satisfaction and follow up if necessary
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Normal question asked and after that HR 1st round simply introduce yourself question and credit card and debit card questions

Q1. 2nd step is regarding why you want to join this company and why you leave your previous job and what is sales and what is loan and it's features
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Q2. Are you want any leave within 3 months
Ans. No i do want any leave because if you tell him regarding leave then you are not selected
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Q1. Need good company to work i will give 100%
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Q2. Best companies to work
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Q1. Tele phonenic interview
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Q2. Introduction your self,
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Some general queries, mathematical and analyticals. multiple choice. 15mins

Q1. Typing speed should be atleast 25wpm
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Q1. Usual previous job questions and how long you can stay
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Q1. How many interview I'm interested In customer service executive Job requirment
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Q2. Job title Online work from home
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Q3. What was second round
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Q4. Which job location requirements
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Q5. What was job title for customer care executive
Ans. 
The job title for customer care executive is Customer Service Executive.
• The job involves handling customer queries and complaints.

• The executive is responsible for providing solutions to customer problems.

• They may also be required to upsell or cross-sell products and services.

• The job requires excellent communication and problem-solving skills.

• Examples of companies that hire customer service executives include Amazon, Ap
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