ShareChat Senior Associate Operations Interview Questions and Answers

Q1. Operation related questions
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Q1. Operation related questions
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Q1. Facility and team size handled ?
Ans. 
Managed a facility with 200 employees and oversaw operations for a 500,000 square foot warehouse.
• Managed a team of 200 employees

• Oversaw operations for a 500,000 square foot warehouse

• Handled facility operations efficiently
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Q2. Process improvement ideas implementation
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Q1. Behavioural situation based quaetions
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Q1. 5s must be follow
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Q2. Always in discipline at operational work
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All operational floor discussion

Floor handling, management, all inventory

It was an assignment to find out the top suppliers

Q1. How did you scale up business in your last job ?
Ans. 
I scaled up business in my last job by implementing new marketing strategies, expanding our client base, and optimizing operational processes.
• Implemented new marketing strategies to attract more customers

• Expanded client base through targeted outreach and networking

• Optimized operational processes to increase efficiency and productivity
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Q2. If two people are performing equally well, whom will you promote and on what basis?
Ans. 
Promotion should be based on additional skills, potential for growth, and alignment with company values.
• Consider additional skills or qualifications that one candidate may have that the other does not

• Assess the potential for growth and development in each candidate

• Evaluate how well each candidate aligns with the company's values and culture
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Q1. RCA on reduction in orders
Ans. 
Root Cause Analysis (RCA) on reduction in orders involves identifying underlying reasons for decrease in order volume.
• Review historical order data to identify trends or patterns

• Analyze market conditions or competitor actions that may have impacted orders

• Assess any changes in customer preferences or buying behavior

• Evaluate internal factors such as pricing changes, product availability, or marketing strategies

• Consider ex...read more
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Q2. RCA on reduction in GMV
Ans. 
Perform Root Cause Analysis (RCA) to identify reasons for reduction in Gross Merchandise Value (GMV)
• Review sales data to identify trends and patterns

• Investigate changes in marketing strategies or promotions

• Assess impact of external factors like economic conditions or competition

• Analyze customer feedback and complaints for insights

• Consider operational issues such as inventory management or pricing strategies
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Q1. Tell me about yourself
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Q2. Tell me about your work ex
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Q1. Operation Head will speak for selecting process
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Q2. Related with products
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Q3. Tell me what is endorsement Have you use system and online
Ans. 
Endorsement is the act of giving approval or support to something or someone.
• Endorsement can be in the form of a written or spoken statement of approval.

• It can also be a signature on a document to show support or agreement.

• Endorsement is commonly used in politics, advertising, and social media.

• For example, a celebrity endorsing a product can increase its popularity and sales.

• In online systems, endorsement can be in the...read more
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Q1. Ask about expected salary
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