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Udaan Customer Service Executive Interview Questions and Answers

Updated 9 Jan 2023

Udaan Customer Service Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Need good company to work i will give 100%
  • Q2. Best companies to work

Interview Preparation Tips

Interview preparation tips for other job seekers - I have good experience in customer service need to work in same work

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Thanku for giving my opputonity my name is md asif ahemd i am 22 years old
  • Q3. Tell me about your experince

Interview Preparation Tips

Interview preparation tips for other job seekers - Mangement good

I applied via AmbitionBox and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. How many interview I'm interested In customer service executive Job requirment
  • Q2. Job title Online work from home
  • Q3. What was second round
  • Q4. Which job location requirements
  • Q5. What was job title for customer care executive
  • Ans. 

    The job title for customer care executive is Customer Service Executive.

    • The job involves handling customer queries and complaints.

    • The executive is responsible for providing solutions to customer problems.

    • They may also be required to upsell or cross-sell products and services.

    • The job requires excellent communication and problem-solving skills.

    • Examples of companies that hire customer service executives include Amazon, Ap

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm first time attend by this application so I'm not sure 100% job requirements available or not
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tele phonenic interview
  • Q2. Introduction your self,

I applied via Job Fair and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Share details of your previous job.
  • Q2. What is your family background?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.
  • Q5. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - To be honest power is the state of mind
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Topic was EV in India

Round 2 - One-on-one 

(1 Question)

  • Q1. Hobbies Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

They just share about how to work share assignment on how to work nothing complicated soo easy..only you have to make one video before

Round 2 - HR 

(2 Questions)

  • Q1. Where do you work before ?
  • Ans. 

    I previously worked at XYZ Company as a Customer Service Representative.

    • Worked at XYZ Company as a Customer Service Representative

    • Handled customer inquiries and resolved issues

    • Provided support via phone, email, and chat

    • Collaborated with other departments to ensure customer satisfaction

  • Answered by AI
  • Q2. Why you leave your job?
  • Ans. 

    Seeking new challenges and growth opportunities.

    • Desire for career advancement

    • Seeking new challenges

    • Relocation

    • Better work-life balance

    • Company downsizing

  • Answered by AI

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why should we hire you?
  • Q3. Tell me about yourself.
  • Q4. Why do you want to do this job
  • Ans. I am very much in need of work, I have to bear my own expenses and our financial condition of the family is also very bad.
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for Indiamart Intermesh Customer Service Executive interview:
  • Yourself
Interview preparation tips for other job seekers - Whatever work is given, it should be done with diligence
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Some general queries, mathematical and analyticals. multiple choice. 15mins

Round 2 - Typing Test 

(1 Question)

  • Q1. Typing speed should be atleast 25wpm
Round 3 - HR 

(1 Question)

  • Q1. Usual previous job questions and how long you can stay

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not panic to attend an interview. If you do not know an answer, just admit it. No silence.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Any questions interview job
  • Q2. Hindi language interview
  • Q3. Hindi questions job and full time
  • Q4. Hindi questions interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Hindi questions job and any questions interview Hindi language

Udaan Interview FAQs

How many rounds are there in Udaan Customer Service Executive interview?
Udaan interview process usually has 2 rounds. The most common rounds in the Udaan interview process are Resume Shortlist and One-on-one Round.
How to prepare for Udaan Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Udaan. The most common topics and skills that interviewers at Udaan expect are Customer Service, Customer Complaints, Record Keeping, Communication Skills and English Language.

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Udaan Customer Service Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Udaan Customer Service Executive Salary
based on 64 salaries
₹2 L/yr - ₹5.5 L/yr
7% less than the average Customer Service Executive Salary in India
View more details

Udaan Customer Service Executive Reviews and Ratings

based on 10 reviews

4.8/5

Rating in categories

4.6

Skill development

4.6

Work-life balance

4.6

Salary

3.5

Job security

4.8

Company culture

4.2

Promotions

4.8

Work satisfaction

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