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Paisabazaar.com Customer Service Associate Interview Questions and Answers

Updated 9 May 2024

Paisabazaar.com Customer Service Associate Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Some basic Maths questions and Logical reasoning sets

Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself, Skills and How you are seeing yourself in next 5 year
Round 3 - One-on-one 

(1 Question)

  • Q1. About yourself, bit friendly questioning and skills assessment question

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your interview, do not get nervous after seeing the huge crowd present in the building.

I applied via Approached by Company and was interviewed in Oct 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Normal basic self intro Career related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak boldly whatever you know

Customer Service Associate Interview Questions Asked at Other Companies

Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in Amazon
Q2. What is the difference between a good customer service and bad cu ... read more
Q3. If the customer is not satisfied with your answer so what will yo ... read more
Q4. What do you understand by customer care service?
Q5. Why customer care service is important for a company?

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. First he was ask myself
  • Q2. Then you are ask my family background my education background languages Bangalore details
  • Q3. H r ask future plans

I applied via Naukri.com and was interviewed in Oct 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About inbounds tele-calling related

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask me about bpo voice process type related and tele calls type inbound questions

I applied via Walk-in and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is ur career objective

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepare good resume

I applied via Referral and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. As usual it's just same most asked questions tell me about your experience and then your typing speed.
  • Q2. Work efficiency with only one off in a week rotational
  • Ans. 

    Efficient work with one off per week rotation

    • Prioritize tasks and manage time effectively

    • Maintain a positive attitude and focus on productivity

    • Communicate with team members to ensure smooth workflow

    • Take breaks and rest adequately to avoid burnout

    • Use technology and tools to streamline work processes

    • Plan ahead and anticipate potential challenges

    • Be flexible and adaptable to changes in schedule

    • Seek feedback and continuousl

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Its good to be a part of this as an customer support agent as offer salary good as per expectation but appraisal is not there in the company for India. As since last 3yrs no one get any appraisal only 4 people get promoted to Teamleader and team captain after 3 yrs job.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in Jan 2025.

Round 1 - Case Study 

A case study is a detailed examination of a specific individual, group, event, organization, or phenomenon, allowing researchers to analyze a situation deeply and understand its various elements by gathering information through methods like interviews, observations, and document analysis; the goal is to identify patterns, challenges, and potential solutions within the unique context of the case, often used in fields like social science, medicine, business, and education to explore complex situations and develop practical insights.

Round 2 - Assignment 

"case assignment" refers to the process of assigning a specific case, usually a real-world scenario or problem, to an individual or team to analyze, evaluate, and provide solutions within an academic or professional setting; key details include the case subject, relevant background information, key questions to address, expected deliverables, and deadlines, allowing the assignee to apply theoretical knowledge to practical situations and develop critical thinking

Interview Preparation Tips

Interview preparation tips for other job seekers - Job seekers can try these tips to find a job:
Research: Learn about the company's mission, values, products, and culture.
Tailor your application: Customize your resume and cover letter for each job you apply for.
Network: Attend company events and job fairs to meet people in your field.
Build your online presence: Showcase your skills and experience on your LinkedIn profile and other online platforms.
Learn new skills: Consider learning a new skill to stand out from other candidates.
Consider your options: Consider the job title, responsibilities, company culture, and work-life balance.
Use multiple job search resources: Look for jobs on job boards, company websites, and other job search resources.
Prepare for interviews: Research the company and prepare answers to common interview questions.
You can also consider these tips to help someone looking for a job: Offer emotional support, Make introductions, Review and edit their resume and cover letter, Role-play interviews, and Celebrate their successes.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. What had you done yesterday?
  • Q2. What do you know about urban company?
Round 2 - HR 

(2 Questions)

  • Q1. What have you doing in recent days?
  • Q2. What do you know about our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - IEnigezer is a Great place for your future.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Instagram and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Reasoning, logical, quantitative aptitude

Interview Preparation Tips

Topics to prepare for Digit Insurance Customer Executive interview:
  • What plans you do in weekend
Interview preparation tips for other job seekers - Keep focus on aptitude test
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. About your self
  • Q2. What do you know about porter

Paisabazaar.com Interview FAQs

How many rounds are there in Paisabazaar.com Customer Service Associate interview?
Paisabazaar.com interview process usually has 2 rounds. The most common rounds in the Paisabazaar.com interview process are One-on-one Round and Aptitude Test.
How to prepare for Paisabazaar.com Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Paisabazaar.com. The most common topics and skills that interviewers at Paisabazaar.com expect are Customer Service, cse, csr, customer care and customer support.

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Paisabazaar.com Customer Service Associate Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
Join Paisabazaar.com We make personal finance easy, convenient & transparent

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Paisabazaar.com Customer Service Associate Salary
based on 26 salaries
₹2.1 L/yr - ₹4 L/yr
At par with the average Customer Service Associate Salary in India
View more details

Paisabazaar.com Customer Service Associate Reviews and Ratings

based on 5 reviews

2.8/5

Rating in categories

3.8

Skill development

3.2

Work-life balance

3.7

Salary

2.5

Job security

4.3

Company culture

3.3

Promotions

3.8

Work satisfaction

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