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Swiggy Customer Service Associate Interview Questions and Answers
Swiggy Customer Service Associate Interview Experiences
1 interview found
Anonymous
I applied via Naukri.com and was interviewed in Oct 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. About inbounds tele-calling related
Interview Preparation Tips
Interview questions from similar companies
I applied via Walk-in and was interviewed in Aug 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. What is ur career objective
Interview Preparation Tips
I applied via Naukri.com
(2 Questions)
- Q1. Run through ur resume
- Ans.
I have a diverse background in finance, consulting, and project management.
Started my career in finance at XYZ Company, where I gained experience in financial analysis and reporting
Transitioned to consulting at ABC Consulting, working on various projects for clients in different industries
Currently working as a project manager at DEF Corporation, leading cross-functional teams to deliver successful projects
- Q2. Run through ur resume could have done through call also ...not required to call F to F and say u can leave...
Interview Preparation Tips
I applied via Company Website and was interviewed in Jan 2021. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. About General Insurannce bancasurance experience
- Q2. Let it be very clear when you are speaking about general Insurance and also about your chanel sales developement.
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. What are the types of frauds in General Insurance
- Ans.
Types of frauds in General Insurance include premium diversion, false claims, and policy manipulation.
Premium diversion: When an agent or employee diverts premium payments for personal use.
False claims: Submitting fake claims for reimbursement.
Policy manipulation: Altering policy details to obtain more coverage or lower premiums.
- Q2. What are the technicalities to be taken in mind during processing of general insurance claim
- Ans.
Technicalities to consider during processing of general insurance claim
Verify policy coverage and limits
Assess the cause of loss and determine if it is covered
Gather necessary documentation and evidence
Evaluate the extent of damage or loss
Adhere to regulatory requirements and timelines
Communicate effectively with the insured party
Interview Preparation Tips
KNOWLEDGE OF INSURANCE SECTOR
(2 Questions)
- Q1. WORK EXPERIENCE & CTC
- Q2. KNOWLEDGE OF GENERAL INSURANCE
Interview Preparation Tips
(1 Question)
- Q1. Job experience, introduction
(1 Question)
- Q1. Working experienced
Final assignment to complete
Selected
I applied via Walk-in and was interviewed before Nov 2023. There was 1 interview round.
(3 Questions)
- Q1. First he was ask myself
- Q2. Then you are ask my family background my education background languages Bangalore details
- Q3. H r ask future plans
JAGADISH RATHOD
Selected
I appeared for an interview in Feb 2025.
(2 Questions)
- Q1. Personal information,
- Q2. Work experience
(2 Questions)
- Q1. Personal discussion
- Q2. Discuss about package
Selected
I applied via Naukri.com and was interviewed before May 2023. There were 2 interview rounds.
Written test for writing skills
(1 Question)
- Q1. Previous job details
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Swiggy Customer Service Associate Reviews and Ratings
based on 10 reviews
Rating in categories
|
Delivery Boy
877
salaries
|  ₹0.4 L/yr - ₹5 L/yr |
|
Sales Manager
584
salaries
| ₹2 L/yr - ₹9 L/yr |
|
Fleet Manager
579
salaries
| ₹2.5 L/yr - ₹6 L/yr |
|
Assistant Manager
502
salaries
| ₹3 L/yr - ₹14 L/yr |
|
Assistant Store Manager
452
salaries
| ₹1.8 L/yr - ₹4 L/yr |
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