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NOON.COM Customer Service Associate Interview Questions and Answers

Updated 22 Jan 2021

NOON.COM Customer Service Associate Interview Experiences

1 interview found

I applied via Referral and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. As usual it's just same most asked questions tell me about your experience and then your typing speed.
  • Q2. Work efficiency with only one off in a week rotational
  • Ans. 

    Efficient work with one off per week rotation

    • Prioritize tasks and manage time effectively

    • Maintain a positive attitude and focus on productivity

    • Communicate with team members to ensure smooth workflow

    • Take breaks and rest adequately to avoid burnout

    • Use technology and tools to streamline work processes

    • Plan ahead and anticipate potential challenges

    • Be flexible and adaptable to changes in schedule

    • Seek feedback and continuousl

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Its good to be a part of this as an customer support agent as offer salary good as per expectation but appraisal is not there in the company for India. As since last 3yrs no one get any appraisal only 4 people get promoted to Teamleader and team captain after 3 yrs job.

Interview questions from similar companies

I applied via Walk-in and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is ur career objective

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepare good resume
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Personal information,
  • Q2. Work experience
Round 2 - HR 

(2 Questions)

  • Q1. Personal discussion
  • Q2. Discuss about package

I applied via Referral and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. What is your name?
  • Q2. What are your qualifications
  • Q3. Why should we hire you?
  • Q4. Try to sell me this glass(that was on the table that time)

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not worry or get anxiety for first time itss really very easy because the person sitting in front of you was on your place at some point of his/her life so he/she understands, so be normal there is nothing to worry about think like you are just going to talk with someone and you just have to impress him and he will give you the job you needed in return GOOD LUCK Follow me on Instagram -squidward_loathe for more help.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Job experience, introduction
Round 2 - HR 

(1 Question)

  • Q1. Working experienced
Round 3 - Assignment 

Final assignment to complete

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude only BASIC QUESTIONS

Round 2 - One-on-one 

(2 Questions)

  • Q1. Resume Projects
  • Q2. Resume Position of responsibiloity

Interview Preparation Tips

Topics to prepare for Meesho Senior Associate interview:
  • Root Cause Analysis
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

KNOWLEDGE OF INSURANCE SECTOR

Round 2 - HR 

(2 Questions)

  • Q1. WORK EXPERIENCE & CTC
  • Q2. KNOWLEDGE OF GENERAL INSURANCE

Interview Preparation Tips

Interview preparation tips for other job seekers - GO DIGIT INSURANCE FULL OF ONLINE AND BEST WORKING COMPANY FOR GENERAL INSURANCE
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What are the types of frauds in General Insurance
  • Ans. 

    Types of frauds in General Insurance include premium diversion, false claims, and policy manipulation.

    • Premium diversion: When an agent or employee diverts premium payments for personal use.

    • False claims: Submitting fake claims for reimbursement.

    • Policy manipulation: Altering policy details to obtain more coverage or lower premiums.

  • Answered by AI
  • Q2. What are the technicalities to be taken in mind during processing of general insurance claim
  • Ans. 

    Technicalities to consider during processing of general insurance claim

    • Verify policy coverage and limits

    • Assess the cause of loss and determine if it is covered

    • Gather necessary documentation and evidence

    • Evaluate the extent of damage or loss

    • Adhere to regulatory requirements and timelines

    • Communicate effectively with the insured party

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - No advice for the job seekers

I applied via Approached by Company and was interviewed in Oct 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Normal basic self intro Career related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak boldly whatever you know
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Some basic Maths questions and Logical reasoning sets

Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself, Skills and How you are seeing yourself in next 5 year
Round 3 - One-on-one 

(1 Question)

  • Q1. About yourself, bit friendly questioning and skills assessment question

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your interview, do not get nervous after seeing the huge crowd present in the building.

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NOON.COM Customer Service Associate Salary
based on 5 salaries
₹3 L/yr - ₹4.2 L/yr
23% more than the average Customer Service Associate Salary in India
View more details

NOON.COM Customer Service Associate Reviews and Ratings

based on 1 review

1.0/5

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1.0

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1.0

Work-life balance

1.0

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1.0

Job security

1.0

Company culture

1.0

Promotions

1.0

Work satisfaction

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