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CARS24 Customer Service Associate Interview Questions and Answers

Updated 26 Feb 2024

CARS24 Customer Service Associate Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce briefly about your self
  • Q2. I talk about myself
Round 2 - Group Discussion 

How to handle angry customer

Round 3 - HR 

(1 Question)

  • Q1. Salary discussion

I applied via Referral and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. What is your name?
  • Q2. What are your qualifications
  • Q3. Why should we hire you?
  • Q4. Try to sell me this glass(that was on the table that time)

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not worry or get anxiety for first time itss really very easy because the person sitting in front of you was on your place at some point of his/her life so he/she understands, so be normal there is nothing to worry about think like you are just going to talk with someone and you just have to impress him and he will give you the job you needed in return GOOD LUCK Follow me on Instagram -squidward_loathe for more help.

Customer Service Associate Interview Questions Asked at Other Companies

Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in Amazon
Q2. What is the difference between a good customer service and bad cu ... read more
Q3. If the customer is not satisfied with your answer so what will yo ... read more
Q4. What do you understand by customer care service?
Q5. Why customer care service is important for a company?

Interview questions from similar companies

I applied via Walk-in and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is ur career objective

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepare good resume
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Some basic Maths questions and Logical reasoning sets

Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself, Skills and How you are seeing yourself in next 5 year
Round 3 - One-on-one 

(1 Question)

  • Q1. About yourself, bit friendly questioning and skills assessment question

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your interview, do not get nervous after seeing the huge crowd present in the building.

I applied via Company Website and was interviewed in Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About General Insurannce bancasurance experience
  • Q2. Let it be very clear when you are speaking about general Insurance and also about your chanel sales developement.

Interview Preparation Tips

Interview preparation tips for other job seekers - be cool and very genuine when you are anwering.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why do you want to join digit?
  • Ans. 

    I want to join digit because of its innovative approach to technology and its reputation for fostering professional growth.

    • Digit's focus on cutting-edge technology aligns with my passion for innovation.

    • I am impressed by Digit's track record of supporting employee development and career advancement.

    • I believe Digit's collaborative work environment will allow me to thrive and contribute effectively.

  • Answered by AI
  • Q2. Tell us about yourself
  • Ans. 

    Experienced Senior Associate with a background in finance and project management.

    • Over 5 years of experience in financial analysis and reporting

    • Skilled in project management and leading cross-functional teams

    • Strong communication and presentation skills

    • Proficient in data analysis and financial modeling

    • Previous experience working with Fortune 500 companies

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Best of luck , keep it simple.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

KNOWLEDGE OF INSURANCE SECTOR

Round 2 - HR 

(2 Questions)

  • Q1. WORK EXPERIENCE & CTC
  • Q2. KNOWLEDGE OF GENERAL INSURANCE

Interview Preparation Tips

Interview preparation tips for other job seekers - GO DIGIT INSURANCE FULL OF ONLINE AND BEST WORKING COMPANY FOR GENERAL INSURANCE
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-

I applied via Naukri.com

Round 1 - HR 

(2 Questions)

  • Q1. Run through ur resume
  • Ans. 

    I have a diverse background in finance, consulting, and project management.

    • Started my career in finance at XYZ Company, where I gained experience in financial analysis and reporting

    • Transitioned to consulting at ABC Consulting, working on various projects for clients in different industries

    • Currently working as a project manager at DEF Corporation, leading cross-functional teams to deliver successful projects

  • Answered by AI
  • Q2. Run through ur resume could have done through call also ...not required to call F to F and say u can leave...

Interview Preparation Tips

Interview preparation tips for other job seekers - To everyone out their looking to join this company think twice as one will be called for interview stating ur shortlisted from any job portal site. After almost 2 weeks interview will be scheduled. Then u go all prepared and end of the day only HR interview will be done and theyl ask u to leave for the day. Hr just asks you to run through ur resume. Then thyl inform u after u checking repeatedly, theyl say u r not selected without even conducting any interview. Crazy isn't it .. Beware..
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Job experience, introduction
Round 2 - HR 

(1 Question)

  • Q1. Working experienced
Round 3 - Assignment 

Final assignment to complete

I applied via Approached by Company and was interviewed in Oct 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Normal basic self intro Career related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak boldly whatever you know

CARS24 Interview FAQs

How many rounds are there in CARS24 Customer Service Associate interview?
CARS24 interview process usually has 3 rounds. The most common rounds in the CARS24 interview process are HR and Group Discussion.

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CARS24 Customer Service Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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CARS24 Customer Service Associate Salary
based on 8 salaries
₹1.9 L/yr - ₹3 L/yr
16% less than the average Customer Service Associate Salary in India
View more details

CARS24 Customer Service Associate Reviews and Ratings

based on 4 reviews

3.9/5

Rating in categories

4.2

Skill development

3.2

Work-life balance

3.9

Salary

3.5

Job security

3.4

Company culture

2.9

Promotions

3.7

Work satisfaction

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