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CARS24
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CARS24 Customer Service Associate Interview Questions and Answers
CARS24 Customer Service Associate Interview Experiences
2 interviews found
Selected
I applied via Naukri.com and was interviewed in Jan 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Introduce briefly about your self
- Q2. I talk about myself
How to handle angry customer
(1 Question)
- Q1. Salary discussion
I applied via Referral and was interviewed before Jun 2020. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. What is your name?
- Q2. What are your qualifications
- Q3. Why should we hire you?
- Q4. Try to sell me this glass(that was on the table that time)
Interview Preparation Tips
Interview questions from similar companies
I applied via Walk-in and was interviewed in Aug 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. What is ur career objective
Interview Preparation Tips
(1 Question)
- Q1. Job experience, introduction
(1 Question)
- Q1. Working experienced
Final assignment to complete
Annu Kumari
(1 Question)
- Q1. Introduction work experience
(1 Question)
- Q1. About company, why would join us Analytics questions
KNOWLEDGE OF INSURANCE SECTOR
(2 Questions)
- Q1. WORK EXPERIENCE & CTC
- Q2. KNOWLEDGE OF GENERAL INSURANCE
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. What are the types of frauds in General Insurance
- Ans.
Types of frauds in General Insurance include premium diversion, false claims, and policy manipulation.
Premium diversion: When an agent or employee diverts premium payments for personal use.
False claims: Submitting fake claims for reimbursement.
Policy manipulation: Altering policy details to obtain more coverage or lower premiums.
- Q2. What are the technicalities to be taken in mind during processing of general insurance claim
- Ans.
Technicalities to consider during processing of general insurance claim
Verify policy coverage and limits
Assess the cause of loss and determine if it is covered
Gather necessary documentation and evidence
Evaluate the extent of damage or loss
Adhere to regulatory requirements and timelines
Communicate effectively with the insured party
Interview Preparation Tips
JAGADISH RATHOD
Selected
I appeared for an interview in Feb 2025.
(2 Questions)
- Q1. Personal information,
- Q2. Work experience
(2 Questions)
- Q1. Personal discussion
- Q2. Discuss about package
I applied via Campus Placement and was interviewed in Nov 2024. There were 2 interview rounds.
Aptitude only BASIC QUESTIONS
(2 Questions)
- Q1. Resume Projects
- Q2. Resume Position of responsibiloity
Interview Preparation Tips
- Root Cause Analysis
Customer Service Associate Interview Questions & Answers
Paisabazaar.com
Anonymous
posted on 7 Apr 2022
I applied via Approached by Company and was interviewed in Oct 2021. There was 1 interview round.
(1 Question)
- Q1. Normal basic self intro Career related questions
Interview Preparation Tips
CARS24 Interview FAQs
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CARS24 Interviews By Designations
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CARS24 Customer Service Associate Interview Process
based on 1 interview
Interview experience
Customer Service Associate Interview Questions from Similar Companies
CARS24 Customer Service Associate Reviews and Ratings
based on 4 reviews
Rating in categories
|
Retail Associate
690
salaries
|  ₹1.9 L/yr - ₹5 L/yr |
|
Retail Manager
427
salaries
| ₹2.7 L/yr - ₹7.2 L/yr |
|
Team Lead
403
salaries
| ₹2 L/yr - ₹10.2 L/yr |
|
Evaluation Engineer
379
salaries
| ₹1.8 L/yr - ₹4.8 L/yr |
|
Relationship Manager
327
salaries
| ₹2.3 L/yr - ₹7.2 L/yr |
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