CARS24 Customer Service Associate Reviews

Likes

MANAGEMENT AND FOUNDERS always keen to understand how to reduce the number of employee, they fire employees but do not hire replacement and give work to existing employee, never give a good appraisal even after good rating from manager you will get 5%

Dislikes

Time motion study No retention of employee Founder often call you for humiliation They want a button to do everything automatically

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing there to be liked as it is all unorganised

Dislikes

Business rules over HR and there is no authority given to even the VP HR and now the reporting of HR Head has gone to Business Head on papers. The culture is really negative where the business doesn't give week off to associate s and then complaint when they leave the system. You are asked to work on festivals n holidays and take double pay. Also being in HR you are asked to come to office on weekends too roster wise mentioning one HR person should be there on the floor....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I have been working here for 1 month. I don't have much to say. Till now my experience has been good. They provide good training and even HR was very friendly and even everyone here is.

Dislikes

I don't think I would get any further too.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I'm working with this organisation and I realised, there are completely good progress , becouse there deal with private cars and there are works like documentation and valuation on car and costomer support & sales properly ,

Dislikes

This is work like only target based that's why little not better for anyone

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

I will be joining here very soon in a week. I am very much excited. Hope to contribute effectively and learn a lot from the team. Looking forward to starting this new chapter and growing with the company.

Dislikes

No

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Still finding something to like.

Dislikes

You can be fired in 1 day without any proper reason. Through out the year lay offs are taking place. No job satisfaction. Everything is working on exceptions.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Working as cars24 has been quite fulfilling for me.The salary,opportunities for promotion,job satisfaction and work life balance all are excellent here.My experience with the company has great ,and the people here are very supportive helpful by nature.

Dislikes

I found that there is slightly less job security at Cars24.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing.

Dislikes

No leaves even for government holidays or festivals…Horrible work culture which has become extremely toxic over the years…No respect for Ops staff and an extremely step motherly treatment including cheapskate stuff like not providing goodie bags / perks which are made exclusive only for sales staff…No process and no accountability…process changes whenever there’s a change in management.

Likes

Salary on time in every month

Dislikes

TL or manager behavior is not good and not understanding the staff problem and issues. They never trust you and always keep on doubts upon you. And appraisal is not done properly as per your expectations. They are very much selfish.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Toxic atmosphere No week off If you take leave so not provided week off No promotion Compalsary came on festival days No leave for national holidays like 26th Jan or 15th aug

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing to like in this company

Dislikes

We are only machine that has to run on its optimum level without resting. No leaves. No breaks, etc.... Metal torture in various ways..... Always in a threat of PIP.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Team Member and Flexible time. No work life Balance

Dislikes

There is no little bit of soft corner for Operation team, even if any dog did porty in ground then Operation team is responsible, If any one sited on the toilet wrong way then also operation team is responsible, Nonsense Expectations, No Recognition One tip- Don't Use your Mind and Ideas for company Do as GM and OPPS Head Wants or else you are responsible for the all blunder even if you are not the culprit. LP team is very strict in nonsense way even for 500rs they find your and yours Family 5 years bank statement...Read More

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Nothing much apart from their product and tools or tech stack

Dislikes

Work-life balance - Pathetic Skill Development - No such training not even product specific Salary - Well what you draw that you must work into Company culture - It's not in company dictonary Job security- not in dictionary Promotions - Null & Void

Work Details

Work policy: When I worked it was WFH because of covid, No interaction among people so its hard to work as their documents etc were outdated.

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Dislikes

They make employees work overtime without any extra pay and they don't care about their employees. According to me it's just a profit oriented company and doesn't care about employees. The pay scale is very low. I will never recommend this company to someone for working even though for purchasing as well.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Less micro-management by leaders. Cohesive work environment across teams. Fun at work approach. Since there is less micro-management and more hands-on work, you tend to learn immensely and subsequently gain on the skills.

Dislikes

Company's plan last for 2-3 years and once they change, the people are adversely affected. In short, job security takes a toll here. Founders vision is changing every 2-3 years. This is bad for the company's growth as such.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.