Amazon is rated
4.0 out of 5 stars on
AmbitionBox, based on 22 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon is rated
4.0 out of 5 stars on
AmbitionBox, based on 22 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Amazon Senior Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
22 reviews found
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Popular
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
eCommerce Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Nov 2024
Likes
Everything, right from joining, leadership, training, transparency in policies.
Dislikes
N/A
Senior Customer Service Executive in
Pune (working remotely)
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Dec 2023
Likes
Good like to working at Amazon
Dislikes
Dislike to Amazon to an so sad movement
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Manager's are very corporative,
Company culture
Work balance
Salary structure
For motivation sending every month gifts 🎁
Work satisfaction
Job securities
Promotions
Overall well n good
Dislikes
Nothing
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 07 Jan 2022
Likes
Work culture and all the benefits Amazon provides to the employees
Dislikes
Pay package is not up to our exceptions
Work Details
It was good serving the customers and satisfaction
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Kolkata (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Oct 2024
Likes
Nothing
Dislikes
Management and HRs are they don't care about employees
Senior Customer Service Executive (working remotely)
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 03 Feb 2023
Likes
Hygeine method
Salary on time
Dislikes
Shift hours very less staffing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Team Leadership Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Jan 2022
Likes
Customer service
Amazon is the multinational companies
Dislikes
I m not dislike to working in Amazon
And amazan company all' over india in famous,,when l can do the job in this process after that l get the job in this process to anywhere in india
Work Details
I m fresher but good lessner and hardworker and didecated honest
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
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Amazon.
Senior Customer Service Executive (working remotely)
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 May 2022
Likes
Amazon is world best company and the environment of Amazon is very awesome like everyone is equal in Amazon which make you feel comfortable with everyone this thing I really likes about Amazon ❤️
Very good training part.and good process.suppoting team.
Dislikes
Nothing
Work Details
Excellent
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
Retail Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Jan 2020
Likes
Awesome experience till the date. You will feel home as it has beautiful ambiance, full support, caring, and many more things.
Dislikes
Nothing, all well
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Coimbatore
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 23 May 2022
Likes
Good working culture , environment and leave policy
Dislikes
No growth
continuous rotational shift
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Pune
General Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Nov 2021
Likes
Good work environment and culture. All teammates are supportive and cooperative. Environment is safe and friendly. Company policies are good. Also Salar Hike and bonus twice a year.
Dislikes
Little bit office politics. Basic salary is less
Work Details
It can be manageable
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Abuse prevention Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 10 Dec 2018
Likes
Work culture
Dislikes
Employee benefits like free food, gym etc are not available
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Sep 2019
Likes
Everything
Dislikes
salary
Senior Customer Service Executive in
Hyderabad / Secunderabad
customer care Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Nov 2018
Likes
Great place to work. Work hard Have fun. Create history
Dislikes
na
Work Details
cool
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Agra
CCE Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 01 Aug 2018
Likes
I really liked but due to some reason process has been rampdown
Dislikes
Job security
Work Details
Exciting
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Pune
Customer service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Dec 2018
Likes
The best place to work in.
There is absolutely nothing one can dislike about this company.
Dislikes
If you want to work in the customer service industry then certainly this is the best place to be.
Work Details
Exciting, thrilling, fun!
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Amazon's Senior Customer Service Executives
Is Amazon a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 22 employee reviews, it's clear that most senior customer service executives have a positive experience working at Amazon. Work-Life balance holds the highest rating at 4.2, while job security is rated the lowest amongst all factors at 3.7. Read reviews about work-life balance and job security on AmbitionBox.
Does Amazon pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Amazon senior customer service executives rate their salary and benefits at 4.1 out of 5, based on 22 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Amazon for senior customer service executives, click here.
How is the work culture at Amazon for Senior Customer Service Executives?
Work culture at Amazon for senior customer service executives is rated 4.0 out of 5 by 22 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for senior customer service executives, click here.
How is the job security at Amazon for Senior Customer Service Executives?
Based on 22 reviews on AmbitionBox, Amazon's senior customer service executives rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Amazon for senior customer service executives, click here.
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