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based on 23.9k Reviews

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Amazon Senior Customer Service Executive Reviews

based on 22 reviews
Updated 6 Nov, 2024

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

4.2

Work-Life balance

4.2

Work Satisfaction

4.1

Salary & Benefits

4.0

Company culture

3.9

Promotions/Appraisal

3.9

Skill development

3.7

Job Security

Top Mentions in Amazon Senior Customer Service Executive Reviews

22 reviews found

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6d (edited)
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People also ask about Amazon's Senior Customer Service Executives

Is Amazon a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 22 employee reviews, it's clear that most senior customer service executives have a positive experience working at Amazon. Work-Life balance holds the highest rating at 4.2, while job security is rated the lowest amongst all factors at 3.7. Read reviews about work-life balance and job security on AmbitionBox.
Does Amazon pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Amazon senior customer service executives rate their salary and benefits at 4.1 out of 5, based on 22 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Amazon for senior customer service executives, click here.
How is the work culture at Amazon for Senior Customer Service Executives?
Work culture at Amazon for senior customer service executives is rated 4.0 out of 5 by 22 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for senior customer service executives, click here.
How is the job security at Amazon for Senior Customer Service Executives?
Based on 22 reviews on AmbitionBox, Amazon's senior customer service executives rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Amazon for senior customer service executives, click here.

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Gender Based Ratings for Amazon Senior Customer Service Executive

based on 19 reviews
4.1
Rated by 10 Women

Rated 4.5 for Work-Life Balance and 4.5 for Work Satisfaction

women
3.8
Rated by 9 Men

Rated 3.9 for Work-Life Balance and 3.9 for Company Culture

men

Working Days for Amazon Senior Customer Service Executive

based on 22 reviews
Rotational Shift
82%
Alternate Saturday off
6%
Monday to Friday
6%
Other
6%

Work Timings for Amazon Senior Customer Service Executive

based on 22 reviews
Flexible timing
Strict (6pm - 3am)
Strict (2pm - 11pm)
71%
7%
7%
15% employees reported other strict timings

Shift Timings for Amazon Senior Customer Service Executive

based on 22 reviews
Day shift
Night shift
75%
25%

Business Travel for Amazon Senior Customer Service Executive

based on 22 reviews
No travel
83%
Within city
17%
Amazon Senior Customer Service Executive Salary
based on 57 salaries
₹2 L/yr - ₹5.5 L/yr
At par with the average Senior Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
7 total responses
freemeal
Free meal
4 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
3 total responses
+5 more benefits
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