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Grassroots BPO Team Lead Operations Interview Questions and Answers for Experienced
Updated
17 Aug 2023
1 interview found
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Rayan Ahmed
Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Approached by Company and was interviewed before Aug 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (4 Questions)
- Q1. How do you plan to reduce shrinkage in your team View Answers (1)
- Q2. How will you motivate your Team Add Answer
- Q3. What is the formula for attrition and shrinkage View Answers (1)
- Q4. How will you manage conflict Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - >Be confident and do not rush
>Listen carefully and leave a 3 sec gap before you answer
>Never say your nervous say that you are excited
>Listen carefully and leave a 3 sec gap before you answer
>Never say your nervous say that you are excited
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Grassroots BPO?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via LinkedIn and was interviewed in Dec 2023.
1 Interview Round
1
One-on-one Round (4 Questions)
- Q1. How you are doing SLA Management View Answers (1)
- Q2. They are asking situational questions for capacity planner Add Answer
- Q3. About previous experience in bpo domain Add Answer
- Q4. How to calculate the quality View Answers (1)
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2023.
2 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. Self Introduction & Resume Walk Through. Add Answer
2
One-on-one Round (1 Question)
- Q1. Scenario based questions Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident.
Own your resume, experience and skills set
Own your resume, experience and skills set
Karthik P
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Aptitude Test Round
I have passed the given test
2
Technical Round (1 Question)
- Q1. Client round and manager round was there and i have cleared these technical rounds Add Answer
I applied via Naukri.com and was interviewed before Oct 2021.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (4 Questions)
- Q1. ICD, CPT, EM and I&I guidelines Add Answer
- Q2. Coding scenarios discussed Add Answer
- Q3. Coding guidelines related to COVID, updated codeset on ICD-10 codes. Add Answer
- Q4. AMA & AAPC type of coding will be discussed. Add Answer
3
HR Round (1 Question)
- Q1. Salary discussion, working type. Add Answer
Interview Preparation Tips
Topics to prepare for Lapiz Digital Services Team Lead Operations interview:
- Anatomy
- Physiology
- COVID coding guidelines
- I&I coding guidelines
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Oct 2023.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Basic about quality Add Answer
- Q2. Intro and experiences Add Answer
2
One-on-one Round (1 Question)
- Q1. Basic about quality. As interviewer themselves are not more knowledgeable Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Never ever join this organisation. If you want growth in your career and skilset.
Huzaif Mujeeb
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
-
I applied via Naukri.com and was interviewed in Apr 2024.
1 Interview Round
1
HR Round (1 Question)
- Q1. Related to profile and portfolio,
SL, quality TQ n BQ, client mgmt, ppl mgmt Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2023.
2 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. Self Introduction & Resume Walk Through. Add Answer
2
One-on-one Round (1 Question)
- Q1. Scenario based questions Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident.
Own your resume, experience and skills set
Own your resume, experience and skills set
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Aptitude Test Round
I have passed the given test
2
Technical Round (1 Question)
- Q1. Client round and manager round was there and i have cleared these technical rounds Add Answer
Grassroots BPO Interview FAQs
How many rounds are there in Grassroots BPO Team Lead Operations interview for experienced candidates?
Grassroots BPO interview process for experienced candidates usually has 2 rounds. The most common rounds in the Grassroots BPO interview process for experienced candidates are One-on-one Round and Resume Shortlist.
What are the top questions asked in Grassroots BPO Team Lead Operations interview for experienced candidates?
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Grassroots BPO Interviews By Designations
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Team Lead Operations Interview Questions from Similar Companies
48%
less
than the average Team Lead Operations Salary in India
View more details
Grassroots BPO Team Lead Operations Reviews and Ratings
based on 6 reviews
Rating in categories
|
Processing Executive
87
salaries
|  ₹1 L/yr - ₹3.5 L/yr |
|
Customer Support Executive
30
salaries
| ₹1.3 L/yr - ₹3 L/yr |
|
Customer Care Executive
29
salaries
| ₹1.2 L/yr - ₹3.5 L/yr |
|
Quality Analyst
19
salaries
| ₹1.4 L/yr - ₹5.2 L/yr |
|
Digital Marketing Executive
17
salaries
| ₹2 L/yr - ₹4.3 L/yr |
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